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Car Rental Agent Jobs in Kansas (NOW HIRING)

Ameripak Agency Llc

Be Seen First

Rental Car Service Agent

Wichita, KS · On-site

$13/hr

If hired, you will be an acting agent for Avis Rent-a-Car.

Ameripak Agency Llc

Be Seen First

Rental Car Service Agent

Wichita, KS · On-site

$13/hr

If hired, you will be an acting agent for Avis Rent-a-Car.

Budget Rent a Car

Rental Car Sales Agent

Olathe, KS · On-site

$16 - $20/hr

... rental reservations while providing exceptional customer service. Other duties include inventory, callbacks, car washing, and auditing paperwork. Store hours are Monday-Friday, 8am-6pm with some half ...

Budget Rent a Car

Rental Car Sales Agent

Olathe, KS · On-site

$16 - $20/hr

... rental reservations while providing exceptional customer service. Other duties include inventory, callbacks, car washing, and auditing paperwork. Store hours are Monday-Friday, 8am-6pm with some half ...

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Car Rental Agent information

See Kansas salary details

$7

$12

$16

How much do car rental agent jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for car rental agent in Kansas is $12.28, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $13.70 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
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Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Kansas as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $25,542 per year, or $12.3 per hour.

Rental Customer Sales Agent

Budget Rent a Car of Kansas City, Omaha, Wichita, and Memphis

Overland Park, KS • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

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Job description

Rental Customer Sales Agent - Overland Park, KS


Budget Car & Truck Rental is hiring Rental Agents to join our team in the Overland Park area. If you enjoy helping people, delivering exceptional customer service, building lasting relationships, and working in a welcoming team environment, this is an excellent opportunity to build your career with an industry leader.

As a Rental Agent, you'll provide outstanding customer service while helping travelers find the right rental vehicle and recommending products and services that enhance their travel experience. You'll also help prepare vehicles for their next rental, making attention to detail, teamwork, and a commitment to quality an important part of your success.

Whether you're assisting visitors exploring Kansas City or welcoming returning customers, you'll play an important role in creating a positive first impression while working with a supportive team dedicated to excellent service.

What We Offer

  • Competitive base salary with performance-based incentives
  • Health, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • 401(k) with company match
  • Career growth opportunities
  • A high-energy, team-oriented work environment
  • The opportunity to build valuable sales, hospitality, and customer service skills

Key Responsibilities

  • Welcome customers, answer questions, and guide them through the rental process from start to finish
  • Promote vehicle upgrades, protection products, and additional services that enhance the customer experience
  • Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements
  • Resolve customer questions, concerns, and issues professionally and efficiently
  • Inspect vehicles before and after each rental, document existing damage, and ensure vehicles are clean and rental-ready
  • Educate customers on vehicle options, features, and pricing
  • Maintain the cleanliness and organization of the rental counter and surrounding work area
  • Keep accurate records of transactions, inventory, and customer interactions
  •  

Family owned and operated for over 45 years, we are the largest car rental franchise in the United States. We combine the strength of a globally recognized brand with the advantages of an entrepreneurial company. We believe every employee plays an essential role in our success. With a collaborative culture and minimal layers of management, you'll have the opportunity to make an impact while working alongside one of the most experienced and confident teams in the industry.

Requirements

  • High school diploma or equivalent required
  • Must work weekends
  • Ability to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to remain calm and efficient in stressful situations
  • Valid driver's license with a good driving record (no more than two incidents/accidents within the last three years). Applicants under age 21 must have a clean driving record.
  • Must be at least 18 years old and legally authorized to work in the United States
  • Previous experience in sales, customer service, retail, hospitality, or the car rental industry is preferred
  • Employment is contingent upon successfully passing a background check and drug screen

Company Description

Budget Car and Truck Rental is the largest car rental licensee in the US. As an industry leader, we lead by example. Budget has a collaborative work environment where we control our own destiny and believe in rewarding and promoting from within.