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Car Rental Agent Jobs in Kansas (NOW HIRING)

EDS Service Solutions

Utility Agent

Olathe, KS · On-site

$17/hr

As a Shift Supervisor, you will play a key role in maintaining productivity, safety, and team leadership in the dynamic car rental industry. This is a great opportunity for individuals who are ...

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Car Rental Agent information

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How much do car rental agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for car rental agent in Kansas is $12.28, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $13.70 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
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Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Kansas as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $25,542 per year, or $12.3 per hour.

Automotive Rental Car Customer Service Representative

Merriam, KS • On-site

Kansas City Hyundai
See more jobs at Kansas City Hyundaiexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Kansas City Hyundai is hiring a Automotive Rental Car Customer Service Representative to support our busy Service Department.

If you enjoy helping customers, staying organized, and working in a fast-paced environment, this is an excellent opportunity to join one of the Kansas City area’s fastest-growing dealerships.

In this role, you’ll assist customers with loaner vehicles, rental cars, transportation needs, vehicle check-in/check-out, and customer service while helping ensure every service visit is convenient and stress-free.

Whether you’ve worked in customer service, hospitality, retail, automotive, front desk, vehicle rental, or a dealership, we’d love to talk with you.

Why You’ll Love Working Here
  • $18.00-$20.00 per hour
  • Weekly Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • 3 Weeks Paid Time Off after one year
  • Paid Holidays
  • Paid Training
  • Employee Discounts on Vehicles, Parts & Service
  • Career Growth Opportunities
  • Stable, Growing Dealership
  • Friendly, Team-Oriented Culture
  What You’ll Do
  • Welcome customers with a friendly, professional attitude
  • Coordinate rental car and loaner vehicle reservations
  • Check customers in and out of rental and loaner vehicles
  • Complete rental agreements and required documentation
  • Explain rental policies, insurance requirements, and vehicle features
  • Inspect vehicles before and after use for cleanliness and damage
  • Ensure vehicles are clean, fueled, and ready for pickup
  • Work closely with Service Advisors to coordinate transportation for customers
  • Maintain accurate records of vehicle availability and rentals
  • Answer customer questions and resolve concerns professionally
  • Move, park, and organize vehicles throughout the dealership
  • Keep the rental office and vehicle fleet organized and presentable
  • Follow all dealership safety policies and procedures
  What We’re Looking For
  • Previous experience in customer service, hospitality, retail, rental cars, or automotive preferred
  • Dealership experience is helpful but not required
  • Excellent communication and people skills
  • Strong organization and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfortable using computers and learning dealership software
  • Professional attitude and appearance
  • Valid driver’s license with a clean driving record
  • Reliable, dependable, and team-oriented
  Great Fit For Candidates With Experience As
  • Customer Service Representative
  • Rental Car Agent
  • Rental Car Associate
  • Service Concierge
  • Dealership Customer Service Representative
  • Front Desk Receptionist
  • Guest Services Representative
  • Customer Experience Representative
  • Administrative Assistant
  • Loaner Fleet Coordinator
  • Fleet Coordinator
  • Vehicle Rental Associate
  • Service Porter
  • Hospitality Associate
   Join the Kansas City Hyundai Team

At Kansas City Hyundai, we know that exceptional customer experiences begin with exceptional employees. We invest in our team through competitive pay, paid training, excellent benefits, and opportunities to grow your career within our dealership.

If you’re looking for a stable company where your customer service skills are valued and your career can grow, we’d love to meet you.

Apply today!

   

Equal Opportunity Employer

Kansas City Hyundai is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, equitable, and inclusive workplace where all employees and applicants are treated with respect and provided equal employment opportunities. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. We believe diversity strengthens our team and are committed to creating an environment where everyone has the opportunity to succeed.

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