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Car Rental Agent Jobs in Phoenix, AZ (NOW HIRING)

The Rental Agent will greet customers, discuss project needs, and recommend appropriate camera and ... Car Rental or similar rental operations experience to handle contracts, inventory, and check-in ...

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Rental Car Agent

Phoenix, AZ · On-site

$12.75 - $16/hr

As a Loaner/Rental Agent, you are responsible for maintaining customer satisfaction and ensuring ... Experience in a customer service, retail or rental car company desired. Additional Eligibility ...

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EDS Service Solutions staffs car rental companies around the United States. You will be working ... The vehicle service agent (car cleaner) is responsible to maintain the highest standard of our ...

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Rental Sales Agent

Phoenix, AZ · On-site

$15.70/hr

Rental Sales Agent Are you motivated by customer service and sales? At SIXT, you can truly showcase ... You pleasantly greet and guide all customers through the car rental process, building rapport and ...

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell ...

Rental Sales Agent

Phoenix, AZ · On-site

$15.70/hr

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell ...

Car Wash Attendant

Phoenix, AZ · On-site

$13.25 - $16/hr

Car Washer And Service Agent At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental. You take pride in the details, move with purpose, and make sure every ...

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Rental Sales Agent - Unlimited Earning Potential -Fox Rent A Car Are you a competitive salesperson ... Fox Rent A Car is seeking high-energy, driven sales professionals to join our team as Rental Sales ...

Assistant Store Manager

Phoenix, AZ · On-site

$16.50 - $18/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Assistant Store Manager - 7246

Phoenix, AZ · On-site

$16.50 - $17.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Car Rental Agent information

See Phoenix, AZ salary details

$8

$13

$18

How much do car rental agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for car rental agent in Phoenix, AZ is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
Infographic showing various Car Rental Agent job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $28,436 per year, or $13.7 per hour.

Other

Posted 2 days ago

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Job description

Company Description 

Arizona Camera Rentals is a specialized rental company focused on providing high-quality camera, lighting, and production equipment to filmmakers, photographers, and content creators. Based in Phoenix, AZ, the company supports local and visiting creatives with reliable gear and knowledgeable service. Arizona Camera Rentals aims to make professional equipment accessible and easy to use for projects of all sizes. The team values clear communication, dependable support, and a customer-first mindset in every interaction.


Role Description 

The Rental Agent role is a full-time, on-site position based in Phoenix, AZ. The Rental Agent will greet customers, discuss project needs, and recommend appropriate camera and production equipment. Daily tasks include creating and managing rental agreements, assisting in checking equipment in and out, inspecting gear for damage, and ensuring all items are clean, functional, and ready for use. The role involves answering phone and email inquiries, providing clear information on pricing and availability, and maintaining accurate records in the rental management system. The Rental Agent will collaborate with team members to organize inventory, restock accessories, support basic troubleshooting, and help deliver a consistent, positive rental experience.


Qualifications

• Customer Service and Customer Satisfaction skills to support a positive, responsive experience for every client.

• Rental Management and Car Rental or similar rental operations experience to handle contracts, inventory, and check-in/check-out processes.

• Strong Communication skills, including clear verbal and written communication, active listening, and professional interaction with diverse customers.

• Basic knowledge or strong interest in cameras, lenses, lighting, and related production equipment.

• Ability to stay organized, manage multiple rentals at once, and maintain accurate documentation.

• Comfort with point-of-sale and rental management software; ability to learn new systems quickly.

• Reliable time management and the ability to work on-site in Phoenix, AZ, including occasional evenings or weekends as needed.

• High school diploma or equivalent; prior experience in retail, hospitality, or equipment rental is beneficial.