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Car Rental Agent Jobs in Virginia (NOW HIRING)

Loyalty Automotive

Rental Agent

Chester, VA · On-site

$35K - $37K/yr

As a Rental Car Specialist at Loyalty Collision Center, you will play a vital role in ensuring our customers have an exceptional experience while their vehicles are in our care. Your friendly ...

Sixt

Rental Sales Agent (Norfolk Airport)

Norfolk, VA · On-site

$17/hr

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell ...

SIXT

Rental Sales Agent (Norfolk Airport)

Norfolk, VA · On-site

$17/hr

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell ...

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Car Rental Agent information

See Virginia salary details

$8

$13

$18

How much do car rental agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for car rental agent in Virginia is $13.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.24 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
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Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,394 per year, or $13.7 per hour.

Roanoke Airport Car Rental Service Agent

Bent Mountain, VA

EDS Service Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about EDS Service Solutionsexternal

$15/hr

Full-time

Posted 2 days ago

New

Job description

Love working around cars? Join EDS Service Solutions and work with some of the newest vehicle models at top-rated rental car companies across the country. Get paid weekly while staying active in a fast-paced team environment.

EDS Service Solutions is currently hiring Vehicle Service Agents (Car Cleaners) at Roanoke-Blacksburg Airport. No automotive experience required — we provide the training!

Job Responsibilities

  • Vacuum and prepare vehicles for customer rental

  • Clean vehicle exteriors using car wash equipment

  • Clean and sanitize vehicle interiors

  • Add air fresheners and assist with minor stain removal as needed

  • Check and refill windshield washer fluid

  • Inspect tire pressure and add air when necessary

  • Refuel vehicles when required

  • Inspect vehicles for scratches, dents, or other damages and report findings

  • Maintain cleanliness and presentation standards across the fleet

Requirements

  • Valid driver’s license required

  • Must be at least 21 years old

  • Clean driving record required

  • Weekend availability required

  • Ability to walk and remain active for up to 8-hour shifts

  • Comfortable working outdoors in various weather conditions

  • Reliable, detail-oriented, and team-focused attitude

Position Details

  • Location: Roanoke-Blacksburg Airport

  • Pay: $15.00/hour — paid weekly

  • Shifts: Various shifts available

Why Join EDS Service Solutions?

  • Weekly pay

  • Paid training

  • Opportunity to work with leading rental car companies

  • Fast-paced and supportive team environment

Apply Today!

If you meet the qualifications, apply now for immediate consideration.

Visit https://www.edsservicesolutions.com/apply

Recruiting Department: (540) 602-5282
Office Hours: Monday–Friday, 9:00 AM–5:30 PM Eastern Time