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Car Rental Agent Jobs in Virginia (NOW HIRING)

Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're ...

Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're ...

... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Effective verbal communication ...

... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: • Effective verbal communication ...

... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: • Effective verbal communication ...

... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: • Effective verbal communication ...

... car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: • Effective verbal communication ...

Assistant Store Manager

Herndon, VA · On-site

$17.50 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Car Rental Agent information

See Virginia salary details

$8

$13

$18

How much do car rental agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for car rental agent in Virginia is $13.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $15.24 per hour, depending on experience, location, and employer.

What Does a Car Rental Agent Do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a Car Rental Agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by Car Rental Agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are Car Rental Agents?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.
What are popular job titles related to Car Rental Agent jobs in VA? For Car Rental Agent jobs in VA, the most frequently searched job titles are:
Infographic showing various Car Rental Agent job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $28,394 per year, or $13.7 per hour.
Assistant Store Manager

Assistant Store Manager

Extra Space Storage

Richmond, VA • On-site

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Extra Space Storage rating

7.1

Company rating: 7.1 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

4th of 27 rated removal and storage companies


Job description

-Will work between multiple stores in the district.-This location is closed on Sundays.

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is thelargestself storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)

  • Outstanding company culture withgrowthopportunitiesthroughout theU.S.

  • Competitive starting pay.

  • Paid Time Offaccrued throughout the year,increasing with years of service.

  • Generous 401(k) match with Traditional and/or ROTH choices.

  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

  • EXTRAHealthy Wellness Programwith rewardstowards your medical premium.

  • BenefitHubdiscounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

  • Perform daily site safety inspections, including lock checks.

  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage

  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

  • Perform additional duties as assigned.

YourQualifications

  • 1+ year of customer-facing work experience .

  • Sales experience preferred.

  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.

  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.


What Extra Space Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Extra Space Storage

Sourced by ZipRecruiter

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Industry

Real estate

Company size

1,001 - 5,000 Employees

Headquarters location

Cottonwood Heights, UT, US

Year founded

1977