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Car Rental Agent Jobs in Portland, OR (NOW HIRING)

Europcar

P/T Customer Service Agent - $16.00

Donald, OR · On-site

$16.25 - $21.75/hr

Your Primary Focus Is To As a Ready Line Agent: * Maintain a clean, organized, and presentable ... Europcar - a global leader of car rental and light commercial vehicle rental, with a premium ...

Enterprise Holdings

Exit Booth Agent - PDX

Portland, OR · On-site

$19 - $23.75/hr

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the ...

Enterprise Holdings

Exit Booth Agent - PDX

Portland, OR · On-site

$19/hr

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental ... The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the ...

Enterprise Holdings

Exit Booth Agent - PDX

Portland, OR · On-site

$19/hr

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car ... The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the ...

Extra Space

Customer Service Representative

Clackamas, OR · On-site

$18 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Customer Service Representative

Beaverton, OR · On-site

$18 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Customer Service Representative

Clackamas, OR · On-site

$18 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Vancouver, WA · On-site

$19 - $20/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Customer Service Representative

Beaverton, OR · On-site

$18 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental ...

Sunset Imports Inc

Audi Service Loaner Agent

Beaverton, OR · On-site

$19 - $21/hr

Audi Beaverton is looking for a Service Loaner Agent to serve as the face of our service department ... At least 1 year of experience in a customer-facing role (Automotive or Rental Car experience is a ...

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All JobsCar Rental Agent JobsCar Rental Agent Jobs in Portland, OR

Car Rental Agent information

See Portland, OR salary details

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$14

$19

How much do car rental agent jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for car rental agent in Portland, OR is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.30 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
More about Car Rental Agent jobs
Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Portland, OR as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $30,372 per year, or $14.6 per hour.

P/T Customer Service Agent - $16.00

Donald, OR • On-site

Europcar
See more jobs at Europcarexternal

$16.25 - $21.75/hr

Part-time

Posted 17 days ago

Job description

Job Description

Every touchpoint matters - and you make each one count.

At Fox Rent A Car, our Customer Service Agents are the face of the brand. Whether you're getting cars ready, welcoming customers back, or managing the exit booth, your energy and care shape the experience from start to finish.

Your Primary Focus Is To

As a Ready Line Agent:

  • Maintain a clean, organized, and presentable ready line area

  • Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up

  • Inspect vehicles for quality standards and promptly pull any that need servicing

  • Facilitate vehicle exchanges, swaps, or upgrades in response to customer requests

  • Confirm that an adequately completed checkout slip accompanies each vehicle

  • Assist customers in locating their rental vehicle and help with luggage when necessary

  • Support the efficient flow of vehicles by moving and parking cars within the facility as needed

  • Perform other duties as assigned to support business needs and objectives

As a Return Agent:

  • Provide a warm, friendly welcome to all returning customers

  • Conduct thorough inspections of returning vehicles - check for damage, record mileage, and verify fuel levels

  • Secure vehicle keys and ensure all personal belongings are safely removed

  • Complete and submit the required paperwork to notify management of any mechanical damage or issues

  • Review the final rental contract with the customer, clearly explaining all charges

  • Perform other duties as assigned to support business needs and objectives

As an Exit Booth Agent:

  • Verify the completion and correctness of customer rental agreements before finalizing checkouts

  • Greet customers with enthusiasm and professionalism as they exit the facility

  • Efficiently scan and manage all necessary documents

  • Obtain the customer's signature on the checkout slip

  • Keep the exit booth clean and organized, inside and out

  • Send customers off with a safe journey and helpful local information

  • Perform other duties as assigned to support business needs and objectives

Education & Experience

  • Valid Driver's License

  • High School Diploma or equivalent

We're Looking For

  • Top-notch people skills

  • Ability to troubleshoot with a smile

  • Patience and understanding throughout the rental experience

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

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