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Car Rental Agent Jobs in Portland, OR (NOW HIRING)

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Assistant Store Manager

Portland, OR

$18 - $20/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Assistant Store Manager

Portland, OR

$18 - $20/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Customer Service Representative

Portland, OR

$17 - $23/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Assistant Store Manager

Vancouver, WA

$17 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

All JobsCar Rental Agent JobsCar Rental Agent Jobs in Portland, OR

Car Rental Agent information

See Portland, OR salary details

$9

$14

$19

How much do car rental agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for car rental agent in Portland, OR is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by Car Rental Agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Car Rental Agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What jobs pay 4000 a week without a degree?

A Car Rental Agent typically does not earn $4,000 a week; such high earnings are uncommon without specialized skills or management roles. Jobs that can pay this amount without a degree often include sales positions, real estate brokers, or skilled trades like certain construction or electrical work, which may require experience or licensing. High-paying roles usually involve commission, bonuses, or overtime, and may require relevant certifications or extensive experience.

How much do you make working at a car rental place?

Car rental agents typically earn an hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000. Earnings can vary based on location, experience, and whether the position includes commissions or bonuses. Many roles also require customer service skills and familiarity with reservation systems.

Is renting cars a good side hustle?

A car rental agent role involves managing vehicle rentals, customer service, and administrative tasks, which can be suitable as a flexible side job. However, it typically requires working during business hours and may involve physical tasks like inspecting vehicles, so it may not be ideal for everyone seeking a passive or highly flexible side income.

What Does a Car Rental Agent Do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are Car Rental Agents?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What is the role of a car rental agent?

A car rental agent is responsible for assisting customers with renting vehicles, which includes processing reservations, handling paperwork, explaining rental terms, and ensuring the vehicle is ready for pickup. They also manage customer inquiries, perform basic vehicle inspections, and handle payments using rental management software. Good communication skills and attention to detail are essential for this role.
More about Car Rental Agent jobs
Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Portland, OR as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,470 per year, or $14.6 per hour.
Return Agent-Portland Airport (PDX)

Return Agent-Portland Airport (PDX)

Enterprise Holdings

Portland, OR • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 170 rated vehicle equipment hire

Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position

This full time opportunity is located at 7240 NE Airport Way Portland, OR 97218 (Portland International Airport-PDX) and starts at $19 / hour plus bonus opportunities.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule:

7am-3:30pm Thursday - Monday


We are hiring now for immediate openings.  Responsibilities include:

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings.  Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal.
  • Thank customers using the prescribed dialogue.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • High School Diploma or G.E.D. required
  • Must have a minimum of 6 months of prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related event on driving record in the past 3 years (DUI, DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule:7am-3:30pm Thursday - Monday
  • Must be at least 18 years old
     

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