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Car Rental Agent Jobs in Detroit, MI (NOW HIRING)

Managed Labor Solutions

Rental Car Return Agent

Detroit, MI · On-site

$12.25 - $15.50/hr

... a Rental Car Return Agent for our partners at the airport. What you'll do: * Greet customers when they are dropping off their rental car * Expedite the car return process so customers can get to ...

Managed Labor Solutions

Rental Car Return Agent

Detroit, MI

$12.25 - $15.50/hr

... a Rental Car Return Agent for our partners at the airport. What you'll do: * Greet customers when they are dropping off their rental car * Expedite the car return process so customers can get to ...

Feldman Automotive

Rental Agent/Fleet Manager

New Hudson, MI · On-site

$13 - $16.25/hr

As a rental agent and fleet manager of our rental car fleet. You will be responsible for managing a fleet of 50+ service loaners for our customers. Meet with customers daily and complete rental ...

Extra Space

Store Manager - 5038

Plymouth, MI

... Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hubin Workday. We ...

AAA Auto Club Group

Virtual Travel Agent

Dearborn, MI · On-site +1

$10K/mo

Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit ... Exclusive Travel Agent Benefits * International Airlines Travel Agent Network Card (IATAN), with ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... car rental, and related travel products Knowledge of: Sales techniques Market availability of ...

The Auto Club Group

Travel Agent

Warren, MI

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... car rental, and related travel products Knowledge of: Sales techniques Market availability of ...

All JobsCar Rental Agent JobsCar Rental Agent Jobs in Detroit, MI

Car Rental Agent information

See Detroit, MI salary details

$8

$13

$17

How much do car rental agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for car rental agent in Detroit, MI is $13.26, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $14.81 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
More about Car Rental Agent jobs
Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Detroit, MI as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $27,587 per year, or $13.3 per hour.

Rental Car Return Agent

Managed Labor Solutions

Detroit, MI • On-site

$14.40/hr

Full-time

Medical, Dental

Re-posted 11 days ago

Job description

If you enjoy working outside and meeting new people from around the world daily, Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners at the airport.
What you'll do:
  • Greet customers when they are dropping off their rental car
  • Expedite the car return process so customers can get to their destination quickly and easily
  • Resolve customer issues and concerns professionally and be able to explain charges on the invoice
  • Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
  • Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Benefits:
  • Health, Dental insurance
  • Flexible schedule

What we require:
  • High School diploma or GED
  • Valid driver's license (non CDL)
  • 18 years of age or older
  • Flexibility to work days, evenings, overnights, weekends and holidays
  • Basic computer skills (typing, data entry)
  • Ability to work in a fast-paced environment with a variety of tasks

Extra points:
  • 6 months of customer service and/or sales experience preferred
  • Previous experience in baggage handling at an airport or warehouse or has work in customer-facing roles (cashier, call center, retail)

If you meet these requirements, Apply now. A recruiter will follow up to schedule an interview with qualified applicants.
JOB CODE: DTW

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