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Car Rental Agent Jobs in Kentucky (NOW HIRING)

Rental Sales Agent (RSA)

Hebron, KY · On-site

$44K - $60K/yr

Rental Sales Agent (RSA) Hebron, KY Rental Sales Agent (RSA) Location: CVG Airport - Cincinnati ... Sixt Rent a Car (A Tom Wood Company) Pay & Schedule * Estimated Annual Earnings: $44,000 - $60,000

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

SIXT Rent a Car - Cincinnati/Northern Kentucky International Airport (CVG) Company: Tom Wood Group ... Educate customers on rental terms, vehicle features, insurance options, and available upgrades

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

SIXT Rent a Car - Cincinnati/Northern Kentucky International Airport (CVG) Company: Tom Wood Group ... Educate customers on rental terms, vehicle features, insurance options, and available upgrades

Customer Service Agent

Hebron, KY · On-site

$17 - $19/hr

SIXT Rent a Car - Cincinnati/Northern Kentucky International Airport (CVG) Company: Tom Wood Group ... Educate customers on rental terms, vehicle features, insurance options, and available upgrades

Car Rental Agent information

See Kentucky salary details

$7

$11

$15

How much do car rental agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for car rental agent in Kentucky is $11.96, according to ZipRecruiter salary data. Most workers in this role earn between $10.62 and $13.37 per hour, depending on experience, location, and employer.

How much do you make working at a car rental agent?

Car rental agents typically earn an average hourly wage of around $12 to $15, which amounts to approximately $25,000 to $31,000 annually for full-time work. Salaries can vary based on location, experience, and employer, and the role often involves customer service skills and familiarity with reservation systems.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.
What are popular job titles related to Car Rental Agent jobs in KY? For Car Rental Agent jobs in KY, the most frequently searched job titles are:
Infographic showing various Car Rental Agent job openings in Kentucky as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $24,874 per year, or $12 per hour.

$44K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Rental Sales Agent (RSA)Hebron, KY

Rental Sales Agent (RSA)

Location: CVG Airport – Cincinnati/Northern Kentucky International Airport
Company: Sixt Rent a Car (A Tom Wood Company)

Pay & Schedule
  • Estimated Annual Earnings: $44,000 – $60,000

  • Schedule: All shifts available (must be flexible for nights, weekends, and holidays)


Position Overview

Sixt Rent a Car, a Tom Wood Company, is seeking dynamic and motivated individuals to join our team as Rental Sales Agents at CVG Airport. In this customer-facing role, you will be the face of the Sixt brand, assisting travelers with their rental needs while delivering a fast, friendly, and seamless airport rental experience.


Responsibilities:
  • Pleasantly greet and assist guests in a friendly and professional manner, consistently providing exceptional customer service to build long-lasting relationships and ensure customer loyalty.

  • Assess guest needs and suggest appropriate rental vehicles and services.

  • Advise guests on optional products and services, creating the best possible rental experience while maximizing sales and service opportunities.

  • Answer guest inquiries in an organized, service-oriented manner, always with a smile.

  • Ensure all rental activities comply with local, state, and federal regulations.

  • Promote and maintain a safe work environment.

  • Perform additional tasks as needed.


Qualifications:
  • Natural sales talent; motivated and enjoys direct customer contact.

  • Driven by achieving sales targets.

  • Team-oriented, flexible, and willing to learn.

  • Brings valuable experience from sectors such as sales, customer service, or tourism.

  • Known for being a reliable and responsible team member.

  • Willing to work various shifts, including nights, weekends, and public holidays, with a flexible approach to working hours.


Benefits
  • Paid Time Off (PTO) & Vacation

  • Paid Holidays

  • Medical, Dental, and Vision Insurance

  • 401(k) with Company Match

  • Life Insurance

  • Disability Insurance

  • Paid Training

  • Tuition Reimbursement

  • Service Awards

  • Career Advancement Opportunities


About Tom Wood Group

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Founded in 1967, the Tom Wood Group has grown beyond automotive to include multiple franchises with locations throughout the Midwest and New Zealand.

Our Core Values:
Humbly Confident • Passionately Driven • Sincere Desire to Help Others • Uncompromising Integrity


Offers of employment are contingent upon successfully passing a background screening, including a criminal background check, motor vehicle record review, Social Security number verification, and a drug test at a certified testing facility. Tom Wood Group is an equal opportunity employer.