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Car Rental Agent Jobs in Massachusetts (NOW HIRING)

Danvers Ford

Rental Counter Assistant

Danvers, MA · On-site

Part-Time Car Rental Agent About Us: We are a family-owned and operated Ford dealership with deep roots in the community. Our team is dedicated to providing honest, reliable service in a welcoming ...

Danvers Ford

Rental Counter Assistant

Danvers, MA · On-site

Part-Time Car Rental Agent About Us: We are a family-owned and operated Ford dealership with deep roots in the community. Our team is dedicated to providing honest, reliable service in a welcoming ...

Danvers Ford

Rental Counter Assistant

Danvers, MA

Part-Time Car Rental Agent About Us: We are a family-owned and operated Ford dealership with deep roots in the community. Our team is dedicated to providing honest, reliable service in a welcoming ...

Danvers Ford

Rental Counter Assistant

Danvers, MA · On-site

Part-Time Car Rental Agent About Us: We are a family-owned and operated Ford dealership with deep roots in the community. Our team is dedicated to providing honest, reliable service in a welcoming ...

Indie Campers

Rental Agent

Boston, MA · On-site

$18/hr

Prepare campervans for each rental by thoroughly cleaning and sanitizing interiors, restocking ... Rent-a-car being desirable; * You're fluent in English (mandatory) and local language (if ...

Indie Campers

Rental Agent

Boston, MA · On-site

$18/hr

Prepare campervans for each rental by thoroughly cleaning and sanitizing interiors, restocking ... Rent-a-car being desirable; * You're fluent in English (mandatory) and local language (if ...

EDS Service Solutions

Flex Agent

Hyannis, MA

$18/hr

EDS Service Solutions partners with car rental companies around the United States. We run the ... We looking for a Flex Agent, helping with our car rental industry at our counters and washing and ...

New

Extra Space Storage, Inc.

Store Manager

Sudbury, MA · On-site

$19 - $23/hr

... Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in ...

Extra Space

Assistant Store manager

Brockton, MA

$19 - $20/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Somerville, MA · On-site

$17.84 - $20.22/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Store Manager

Sudbury, MA

$19 - $23/hr

... Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hubin Workday. We ...

Extra Space Storage, Inc.

Store Manager

Springfield, MA · On-site

$21.50/hr

... Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in ...

Extra Space

Assistant Store Manager

Kingston, MA · On-site

$17 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Car Rental Agent information

See Massachusetts salary details

$9

$15

$19

How much do car rental agent jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for car rental agent in Massachusetts is $15.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.78 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
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What are popular job titles related to Car Rental Agent jobs in MA?

For Car Rental Agent jobs in MA, the most frequently searched job titles are:

Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $31,278 per year, or $15 per hour.

Rental Counter Assistant

Danvers Ford

Danvers, MA • On-site

Other

Posted 19 days ago

Job description

Part-Time Car Rental Agent
About Us:
We are a family-owned and operated Ford dealership with deep roots in the community. Our team is dedicated to providing honest, reliable service in a welcoming environment. We're currently seeking a detail-oriented and dependable individual to join our rental car team as a Part-Time Car Detailer/Rental Agent. This role is perfect for someone who enjoys hands-on work, takes pride in keeping vehicles looking their best, and wants a flexible part-time schedule.
Responsibilities
  • Clean and detail rental vehicles inside and out
  • Drive vehicles to and from the lot as needed
  • Check fuel levels and basic vehicle cleanliness standards
  • Assist with light office tasks when needed (e.g., organizing keys, simple paperwork)
  • Maintain a clean and safe work area
Qualifications
  • Must be reliable and punctual
  • Strong attention to detail
  • Ability to work independently and follow instructions
  • Valid driver's license with a clean driving record
  • Comfortable working outdoors in various weather conditions
Hours
  • Part-time, flexible scheduling
  • Afternoon availability and Saturdays preferred
What We Offer
  • Competitive pay
  • Flexible hours
  • Friendly team environment
  • Great entry-level job with room to learn and grow

We are an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment for all employees. Discrimination of any kind is not tolerated, and we welcome applicants from all backgrounds to apply.

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