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Call Taker Jobs in Nevada (NOW HIRING)

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Call Taker information

See Nevada salary details

$10

$22

$31

How much do call taker jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call taker in Nevada is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.44 per hour, depending on experience, location, and employer.

How much do call takers make?

Call takers typically earn a median hourly wage of around $14 to $20, depending on experience, location, and the industry they work in. Annual salaries generally range from approximately $30,000 to $40,000. Many positions require good communication skills and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a call taker, and why are they important?

To thrive as a Call Taker, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call management systems, computer-aided dispatch (CAD) software, and sometimes basic certifications in emergency call handling are typically required. Excellent multitasking, emotional resilience, and problem-solving skills help you stand out in this role. These skills and qualities are vital for accurately processing information, ensuring quick response times, and providing effective support to callers in high-pressure situations.

What is a call taker?

Call takers are professionals who answer incoming phone calls, typically in emergency services, customer service centers, or dispatch operations. Their primary responsibility is to gather essential information from callers, assess the situation, and relay details to the appropriate department or personnel. In emergency settings, call takers play a critical role in ensuring timely and accurate responses by quickly prioritizing calls and providing instructions when necessary. They must possess strong communication, problem-solving, and multitasking skills to handle high-stress situations effectively.

What are the responsibilities of a call taker?

Your responsibilities as a call taker are to screen and direct incoming calls to a 911 dispatch center. In this job, you answer the phone and make a judgment about whether the call is an emergency or a non-emergency. You then communicate relevant information to an ambulance, fire department, or law enforcement precinct. Your duties may also include talking with the caller to assess their needs. Call takers can also work for different types of operations, such as taxi companies, auto towing services, and emergency repair service providers.

What are some common challenges faced by call takers, and how are they typically addressed within the team?

Call Takers often encounter high-pressure situations, particularly when managing multiple calls during peak hours or handling distressed callers. These challenges are generally addressed through comprehensive training, strong support from supervisors, and established protocols that help prioritize calls efficiently. Many teams also conduct regular debriefings and provide access to mental health resources to help manage stress and maintain well-being. Collaboration and clear communication with dispatchers and other team members are essential to ensure accurate and timely information sharing.

What is the difference between Call Taker vs Customer Service Representative?

AspectCall TakerCustomer Service Representative
Primary RoleAnswering and routing phone calls, gathering initial informationAssisting customers with inquiries, complaints, and support via phone, email, or chat
Work EnvironmentCall centers, emergency dispatch, healthcareRetail, telecommunications, service industries
Required SkillsCommunication, data entry, multitaskingCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, but customer service or dispatch trainingCustomer service certifications often preferred

While both roles involve communication with customers over the phone, Call Takers primarily focus on answering calls, collecting information, and routing inquiries, often in emergency or dispatch settings. Customer Service Representatives handle a broader range of customer interactions, including resolving issues and providing support across multiple channels. Understanding these differences helps job seekers identify the right role for their skills and career goals.

More about Call Taker jobs
What cities in Nevada are hiring for Call Taker jobs? Cities in Nevada with the most Call Taker job openings:
What are popular job titles related to Call Taker jobs in NV? For Call Taker jobs in NV, the most frequently searched job titles are:
Call Taker jobs near you
Infographic showing various Call Taker job openings in Nevada as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 16% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,024 per year, or $22.1 per hour.

Call Center Research & Survey Data Collection

Precision Opinion

Las Vegas, NV • On-site

$14/hr

Full-time, Part-time

Re-posted 5 days ago

Job description

CALL CENTER FOR MARKET RESEARCH amp; SURVEY DATA COLLECTION - NO SELLING INVOLVED.

Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies!

We've Moved! We are in Central Las Vegas in a newly renovated State of the Art Call Center.

After completing training, you will earn $14 an hour for non-federal health care and political studies after completing a short paid training. No experience necessary and we pay for training!

We offer:

  • Flexible Shifts Available from 9 AM - 9 PM
  • Part time and full time schedules available
  • Free Coffee and Espresso Bar
  • Paid every Friday
  • Easy work in clean and vibrant environment
  • No selling involved
  • Openings available for Bi-Lingual Spanish - English
  • Public transportation access nearby

Qualifications:

  • Ability to read and speak clearly over the phone
  • Proof of eligibility to work in the United States - two valid forms of ID.
  • Must be at least 18 years of age

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