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Call Center Jobs in Riverside, CA (NOW HIRING)

TaxRise

Call Center Representative

Irvine, CA

$24 - $25/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA

$24 - $25/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Fletcher Jones California

Customer Service Call Center

Irvine, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Lobel Financial Corporation

Be Seen First

Call Center Monitoring Specialist

Anaheim, CA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center software and tools to manage customer interactions and data. • Consistently met or exceeded performance targets, including call handling time, customer satisfaction scores, and claim ...

West Coast University

Call Center Representative

Anaheim, CA · On-site

$21.43 - $28.95/hr

A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. * Experience with handling a high volume of telephone calls with ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and Registrations: Current California Driver's License and BLS certification required. Essential functions:

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All JobsCall Center JobsCall Center Jobs in Riverside, CA

Call Center information

See Riverside, CA salary details

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How much do call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What are popular job titles related to Call Center jobs in Riverside, CA?

For Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Riverside, CA look for?

The top searched job categories for Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Call Center jobs?

Cities near Riverside, CA with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, 3% Temporary, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Associate

Quality Mobile Home Services

Lake Elsinore, CA

$15 - $17/hr

Full-time

Re-posted 4 days ago

Job description

Quality Mobile Home Services in Lake Elsinore, CA is looking to hire a full-time Call Center Associate to provide excellent customer service while speaking with potential clients on the phone. Are you a people person? Do you want to work for the largest and fastest-growing mobile home contractor in the USA? Would you appreciate a position that gives you hands-on training? If so, please read on!

This customer service position earns a competitive wage of $15.00 - $17.00/hour, depending on experience, plus commission and potential bonuses. We provide great benefits, including a healthcare package after 90 days and weekly pay. If this sounds like the right customer service opportunity for you, apply today!

ABOUT QUALITY MOBILE HOME SERVICES

We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.

Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!

A DAY IN THE LIFE OF A CALL CENTER ASSOCIATE

As a Call Center Associate, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible.

Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others!

QUALIFICATIONS

  • 1+ years of verifiable call center experience
  • Ability to manage a high volume of incoming and outgoing calls
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Must be a peopleoriented, customerfocused individual

Experience in the construction industry would be a plus.

Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If yes, you might just be perfect for this customer service position!

WORK SCHEDULE

This phone position works an 8-hour shift, Monday - Friday, with no weekend work.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 92530

Apply