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Summer Call Center Jobs in Riverside, CA (NOW HIRING)

MedAmerica, Inc.

Scribe - Emergency Medicine

Colton, CA · On-site

$16 - $21.75/hr

... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Level I Trauma Center, STEMI Receiving Center, and Stroke Center. * 456-bed facility with a 50-bed ...

Vituity

Scribe - Emergency Medicine

Colton, CA · On-site

$16 - $21.75/hr

... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Level I Trauma Center, STEMI Receiving Center, and Stroke Center. * 456-bed facility with a 50-bed ...

Vituity

Scribe - Emergency Medicine

Moreno Valley, CA · On-site

$21/hr

... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Level I Trauma Center, Stroke Receiving Center, and the only PICU in the region. * 500-bed facility ...

All JobsSummer Call Center JobsSummer Call Center Jobs in Riverside, CA

Summer Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do summer call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for summer call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a summer call center representative, and why are they important?

To thrive as a Summer Call Center Representative, you generally need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Outstanding soft skills include patience, active listening, and the ability to handle stressful or repetitive situations with professionalism. These skills are crucial for delivering excellent customer service, efficiently resolving inquiries, and maintaining a positive company image.

What is the difference between Summer Call Center vs Customer Service Representative?

AspectSummer Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentTemporary, seasonal call center settingPermanent or temporary office or remote setting
Employer & Industry UsageCall centers, customer support companies, retailVarious industries including retail, telecom, finance
Common Search & ComparisonOften compared for seasonal work and entry-level rolesCompared for ongoing customer support careers

The Summer Call Center role is typically a seasonal, temporary position focused on handling customer inquiries during peak times, often requiring minimal credentials. Customer Service Representatives may work year-round, providing ongoing support across various industries. While both roles involve communication skills and similar training, Summer Call Center jobs are ideal for seasonal employment, whereas Customer Service Representatives often pursue long-term careers.

What is a summer call center?

A Summer Call Center job is a temporary customer service position typically available during the summer months. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, and may help resolve issues or process orders. These positions are often filled by students or individuals seeking seasonal work and can provide valuable experience in communication and problem-solving. Training is usually provided, and the jobs can be full-time or part-time depending on the employer's needs.

Which call centers pay the most?

In the call center industry, roles such as technical support or sales representatives often have higher pay, especially when they require specialized skills or certifications. Compensation varies based on experience, location, and the complexity of the work, with some centers offering bonuses or commission-based pay to top performers.

What are some common challenges faced by summer call center agents, and how can they be addressed?

Summer call center agents often face challenges such as high call volumes due to seasonal demand, rapid onboarding with limited training time, and adapting to a fast-paced environment. To address these challenges, it is important to stay organized, actively seek support from experienced team members, and utilize available learning resources. Emphasizing communication skills, stress management, and teamwork will help you succeed and adapt quickly in this role.

How do you get a summer call center job with no experience?

To get a summer call center job with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so applying to companies that offer training programs can improve your chances.

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What are popular job titles related to Summer Call Center jobs in Riverside, CA?

For Summer Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Summer Call Center jobs in Riverside, CA look for?

The top searched job categories for Summer Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Summer Call Center jobs?

Cities near Riverside, CA with the most Summer Call Center job openings:

Summer Call Center jobs near you

Service Delivery Representative II

Schoolsfirstfcu

Tustin, CA

$16.25 - $21/hr

Part-time

Re-posted 15 days ago

Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.

Service Delivery Representative II

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$22.33 - $32.38

Scheduled Weekly Hours:

20

We are excited to share that SchoolsFirst FCU is hosting a VIRTUAL HIRING EVENT for part-time (20-30 hours) Service Delivery Representative II positions for our Tustin Contact Center located at 15222 Del Amo Avenue, Tustin, CA 92780.

Our virtual hiring event will begin August 24, 2026, through September 4, 2026. If you or someone you know is ready to take that next step and join a culture of excellence, then we invite you to apply below.

If selected, you will have the opportunity to virtually connect with our recruiters and be considered to join our Dream Team! Please remember to dress to impress and have your most up-to-date resume ready.

What You'll Be Doing
To serve as our Members' first channel of choice along with eServices, Chat, and Secure Message channels for their financial needs, to be there for our Members when they are unsure how to proceed, and to be there for them when other channels are unable to support their needs. Our job is to be ready and willing to consistently provide World-Class Personal Service on each and every contact.
  • Handle Member inquiries by leveraging knowledge and resources about various different products, services, processes, procedures, and policies. Navigate the internal support website to provide solutions and drive calls efficiently. Identify and collaborate with the appropriate support departments to ensure timely resolution of issues.
  • Suggest ways that our Members can easily access and manage their accounts. Proactively identify ways to help make their lives easier by sharing the benefits of different channels to increase convenience, ease of use, efficiency, or any additional assistance our Member may need. Understand which benefits are important to our Members and suggest personalized options for Members to better access and manage their accounts.
  • Perform account transactions and requests with accuracy, ensure your Members' needs are met by clearly answering all their questions, and seeking out assistance as needed.
  • Maintain the confidentiality of Credit Union and Member records.
  • Protect the security of our Members' accounts by properly identifying Members and listening for indications of Member impersonators and/or fraudsters before conducting transactions
  • Work independently while fostering strong team relationships by sharing knowledge, resources, trends, and best practices with teammembers.
  • Navigate various technology systems, work with multiple computer screens, and adapt to evolving software and technology enhancements.
  • Perform research on account and analyze account activity to help resolve Member inquiries and following through to resolution.
  • In-depth knowledge of our products and services to make recommendations which may be of benefit to our Members, including promotions and financial education resources.
  • Make decisions within prescribed approval limits and seek next level assistance with requests beyond teammember limits for additional Member advocacy.
  • Advocate for our Members and escalate issues as appropriate and work with other departments to set expectations and address Member concerns.
  • Supports service initiatives, participates in training or huddle sessions, and suggests opportunities to streamline processes and functions.
  • Serve as a mentor for new teammembers by providing peer coaching, sharing best practices, assisting with training, modeling the way, and actively recognizing others.
  • Areas of Responsibility:
  • Intermediate knowledge of account fraud transactions
  • Dispute and fraud card claim intake
  • Intermediate knowledge of credit card transactions
  • Intermediate knowledge of debit card transactions
  • Intermediate loan account maintenance
  • Set up electronic payments
  • Set up/revise/cancel ACH payments
  • Ability to process international and domestic wire transfers
  • Ability to process Secure Message correspondence
  • Intermediate knowledge of eServices and Chat channels
  • Intermediate knowledge of specialty products, i.e., Summer Saver, Paycheck Planner, and share certificates
  • Intermediate knowledge of retirement products
  • Facilitate account vesting changes
  • Verify Membership eligibility
  • Intermediate knowledge of NCUA share insurance coverage
Additional Job Functions
  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions
    Qualifications
    • High School Diploma or GED required
    • 1-3 years of prior related experience required
      Knowledge, Skills, and Abilities
      • Essential communication skills include empathizing, being engaging, focused, and attentive, using reflective listening, and asking open-ended questions to build connections and be a trusted advisor.
      • Listens without interrupting
      • Asks questions to clarify and verify information
      • Recaps transaction to ensure understanding
      • Identifies essential information
      • Enters information quickly
      • Displays expected level of accuracy
      • Summarizes transaction clearly and concisely
      • Uses correct terminology
      • Problem-solving skills
        SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
        At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

        SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

        This organization participates in E-Verify.

        Apply