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Full Time Walmart Call Center Jobs in Riverside, CA

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Job Types: Full-time, Part-time Physical Setting: * Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Colton, CA 92324 ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Job Types: Full-time, Part-time Physical Setting: * Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Colton, CA 92324 ...

the bugman

Call Center Manager

Anaheim, CA · On-site

The Call Center Manager will supervise a team of customer care representatives, establish ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

The Bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish ... Proficient with Microsoft Office applications and CRM software Work Schedule * Full Time * Monday ...

3 Day Blinds

Call Center Representative

Irvine, CA

$18 - $19.50/hr

Ability to work full-time, five days a week with one of those days on Saturday (mandatory ... Experience in a call center environment is preferred What's in it for you? * Hourly rate range: $18 ...

New

TaxRise

Call Center Representative II

Irvine, CA · On-site

$26 - $35/hr

... Full-time | 40 hours per week. Occasional overtime may be required based on business needs. WHAT ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

TaxRise

Call Center Representative II

Irvine, CA

$26 - $35/hr

... Full-time | 40 hours per week. Occasional overtime may be required based on business needs. WHAT ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

... Full-time | 40 hours per week. Occasional overtime may be required based on business needs. WHAT ... a call center environment. * Comfortable making and receiving a high volume of client calls.

TaxRise

Call Center Representative I

Irvine, CA

$26 - $30/hr

... Full-time | 40 hours per week. Occasional overtime may be required based on business needs. WHAT ... a call center environment. * Comfortable making and receiving a high volume of client calls.

3 Day Blinds

Call Center Case Representative

Irvine, CA

$18 - $19.50/hr

Ability to work full-time, five days a week with one of those days on Saturday (mandatory ... Experience in a call center environment is preferred What's in it for you? * Hourly rate range: $18 ...

New

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring ... A Full-Time role equates to working 40 hours per week. In order to match our customer demand, we ...

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All JobsWalmart Call Center JobsFull Time Walmart Call Center JobsFull Time Walmart Call Center Jobs in Riverside, CA

Full Time Walmart Call Center information

See Riverside, CA salary details

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How much do full time walmart call center jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for full time walmart call center in Riverside, CA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Walmart Call Center Representative, and why are they important?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is a Full Time Walmart Call Center job?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.
What are the most commonly searched types of Walmart Call Center jobs in Riverside, CA? The most popular types of Walmart Call Center jobs in Riverside, CA are:
What are popular job titles related to Full Time Walmart Call Center jobs in Riverside, CA? For Full Time Walmart Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Walmart Call Center jobs in Riverside, CA look for? The top searched job categories for Full Time Walmart Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Full Time Walmart Call Center jobs? Cities near Riverside, CA with the most Full Time Walmart Call Center job openings:
Full Time Walmart Call Center jobs near you
Infographic showing various Full Time Walmart Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,371 per year, or $17.5 per hour.

Call Center Representative

Arrowhead Orthopaedics

Riverside, CA • On-site

$23/hr

Full-time

Posted 10 days ago

Job description

Job Type
Full-time
Description
Call Center Representative (Appointment Scheduler)
It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position.
The position is an hourly position. Workdays are typically scheduled withing a five-day workweek. Hours and days may vary based on operational needs. All scheduling complies with applicable California wage-and-hour-laws.
Many of the responsibilities require that you have a working knowledge of computers and the ability to make proper use of the programs utilized in this office, or those that may be necessary to meet the needs of the practice.
BASIC FUNCTION: Under the supervision of the Call Center Manager, the Call Center Representative serves as the primary point of contact for patients and plays a key role in supporting access to care and efficient clinic operations. This position is responsible for providing professional, patient-centered service by assisting callers, coordinating communication between patients and healthcare teams, and facilitating access to services. The ideal candidate demonstrates strong customer service, organizational, and communication skills, with the ability to effectively manage multiple tasks in a fast-paced healthcare environment while maintaining confidentiality and professionalism.
RESPONSIBILITIES: The Call Center Representative performs a variety of administrative and patient service functions, including answering incoming telephone calls, scheduling and coordinating patient appointments, updating patient demographic and insurance information, and verifying insurance eligibility. Responsibilities include obtaining prior authorizations, reviewing patient documentation to support accurate scheduling, scanning and routing documents to patient records, and creating action messages for appropriate members of the care team. The position also promotes patient engagement through the use of patient portal and digital communication tools, maintains departmental productivity and quality standards, and ensures compliance with organizational policies, HIPAA regulations, and established workflows and procedures.
General Clerical Activities (There may be other duties required of this position not listed below):
  • Answer incoming telephone calls promptly and professionally.
  • Obtain and update patient demographic information, including insurance coverage, copayments due at the time of service, to ensure accurate registration.
  • Verify patient insurance eligibility using available verification tools and online resources.
  • Obtain prior authorizations and required documentation through insurance portals, primary care providers, or other appropriate sources.
  • Schedule, reschedule, cancel, and confirm patient appointments according to established scheduling guidelines.
  • Review clinic notes and patient documentation to ensure accurate appointment scheduling.
  • Scan and route patient documents to patient's chart.
  • Create and route action messages to the appropriate members of the patient care team, including MA's, Providers, Treatment Processors, and other departments as needed.
  • Obtain email addresses to web/text enable patients while educating the patients about the Patient Portal and promote digital communication.
  • Maintain productivity and performance metrics established by the department.
  • Follow departmental workflows, policies, procedures, and quality standards.
  • Provide a high level of customer service while demonstrating professional telephone etiquette and effective communication.
  • Maintain patient confidentiality and comply with all HIPAA and organizational privacy requirements.
  • Perform other duties and responsibilities as assigned by the Call Center Manager.

RELATIONSHIPS: The Call Center Representative (Schedulers) should observe and conduct the following relationships:
  1. The employee shall be responsible directly to the Call Center Manager. The employee shall report to the Call Center Manager and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Call Center Manager or his/her assignee.
  2. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics.
  3. The employee shall interact with patients, medical groups, adjustors, nurse case managers, hospitals, and Primary Care Physicians and their offices. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Call Center Manager.

This job description in no way states or implies that these are the only duties to be performed by this employee. The Call Center Representative (Scheduler) will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time.
Requirements
Performance Requirements:
  • To perform this job successfully, an individual must be able to perform satisfactorily job duties, demonstrate excellent work habits, deliver superior service, and exhibit the highest degree of professionalism.
  • Employ positive communication skills and exercise professional interpersonal abilities (tack, diplomacy, and respect) with patients and co-workers always.
  • Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
  • Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest level of productivity.
  • Demonstrate a desire to succeed and willingness to help others succeed.
  • Demonstrate support and comply with all Safety program elements including adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
  • Serve as an employee for Arrowhead Orthaepedics, following the code of conduct, displaying the highest level of ethics and integrity in action, thoughts and conduct.

Skill Requirements:
  • High school diploma or equivalent required.
  • The ability to type 40 words per minute
  • Previous call center, medical office, or healthcare customer service experience preferred.
  • Knowledge of medical terminology
  • Proficiency with computers and common software, experience with electronic medical records (EMR)
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment and must be flexible.

Typical Physical Demands:
  1. Requires sitting and walking, with daily occasional stooping, reaching, and bending.
  2. Occasional lifting up to thirty pounds.
  3. Hearing must be in the normal range for telephone and personal communication.
  4. Requires manual dexterity sufficient to operate keyboards and other office equipment.

Salary Description
$23.00+ Hourly

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