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At&T Call Center Representative Jobs in Riverside, CA

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative , you won't just answer calls - you'll be a steady ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative , you won't just answer calls - you'll be a steady ...

Synovation Medical Group

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Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative , you won't just answer calls -- you'll be a steady ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$24 - $25/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative , you won't just answer calls - you'll be a steady ...

TEKsystems

Call Center Representative

Chino, CA · On-site

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills ... Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills ... Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all ...

Data Ticket Inc.

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Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

Allied Staffing

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Call Center Representative - Medical Records - In Office

Ontario, CA · On-site

$18 - $19/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships ...

Mechanics Bank

Care Center Representative -

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships ...

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All JobsAt&T Call Center Representative JobsAt&T Call Center Representative Jobs in Riverside, CA

At T Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do at&t call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for at&t call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What does an AT&T Call Center Representative do?

An AT&T Call Center Representative assists customers by answering inquiries about products and services, resolving billing or technical issues, and providing support for account management. They communicate with customers via phone, chat, or email, ensuring a positive customer experience. Representatives are trained to handle a variety of concerns efficiently and are expected to maintain professionalism and confidentiality at all times.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and maintaining positive customer relationships.

What are some common challenges faced by AT&T Call Center Representatives, and how are they supported in overcoming them?

AT&T Call Center Representatives often encounter challenges such as managing high call volumes, handling upset customers, and staying updated with evolving products and services. To support representatives, AT&T provides comprehensive training, access to knowledge bases, and regular coaching sessions. Team leads and supervisors are typically available to assist with complex issues, and peer collaboration is encouraged to share strategies for effective customer service. This supportive environment helps representatives build confidence and improve their problem-solving skills over time.

What is the difference between At&T Call Center Representative vs Verizon Customer Service Representative?

AspectAt&T Call Center RepresentativeVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, customer supportTelecommunications, customer support

Both At&T Call Center Representatives and Verizon Customer Service Representatives handle customer inquiries, troubleshoot issues, and provide support in the telecommunications industry. They typically require similar credentials and work in comparable environments. The main difference lies in the specific employer and product focus, but their roles and skills are largely aligned.

Does AT&T allow remote work?

AT&T Call Center Representatives can have remote work options, depending on the role and location. The company offers remote positions that typically require strong communication skills and familiarity with customer service tools. Availability of remote work may vary based on current company policies and job requirements.

What are popular job titles related to At&T Call Center Representative jobs in Riverside, CA?

For At&T Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching At&T Call Center Representative jobs in Riverside, CA look for?

The top searched job categories for At&T Call Center Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for At&T Call Center Representative jobs?

Cities near Riverside, CA with the most At&T Call Center Representative job openings:

At T Call Center Representative jobs near you
Infographic showing various At&T Call Center Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

TaxRise

Irvine, CA • On-site

$24 - $25/hr

Full-time

Re-posted 9 days ago

Job description

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 - $25.00 per hour

Average Monthly Bonus: $800 - $1,300

Full-time | 40 hours per week. Overtime required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact
  • Manage a high volume of inbound client calls with professionalism and confidence
  • Strive for first-call resolution whenever possible while ensuring accuracy and compliance
  • Respond to client emails, text messages, and occasional live chats within service level expectations
  • Provide clear guidance regarding required documentation and next steps
  • Demonstrate empathy while maintaining structure and call control
Drive Document Collection & Case Progress
  • Proactively request tax-related and financial documentation
  • Review submitted documents for completeness and internal compliance standards
  • Ensure all materials are properly uploaded and organized in company CRM
Maintain Accurate Case Records
  • Document all interactions thoroughly in our CRM system
  • Track open communication tickets and ensure timely resolution
  • Collaborate cross-functionally with case managers and internal teams
Escalate Appropriately
  • Recognize when an issue requires additional support
  • Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

  • 3-5 years of experience in customer service, client support, call center
  • Comfortable handling high call volume in a structured environment
  • Focused on resolving client needs efficiently while maintaining service quality
  • Strong written and verbal communication skills
  • Experience working within a CRM or ticketing system
  • Organized, detail-oriented, and process-driven
  • Able to manage follow-ups and multiple open cases simultaneously
  • Experience in tax services, document processing, loan processing, or financial services is a plus but not required.
  • Training will be provided.

Apply