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Call Center Representative Jobs in Riverside, CA

Synergy Companies

Call Center Representative

Perris, CA

$16.25 - $20.25/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Synergy Companies

Call Center Representative

Perris, CA

$16.25 - $20.25/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Synergy Companies

Call Center Representative

Perris, CA · On-site

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Synergy Companies

Call Center Representative

Perris, CA · On-site

$17/hr

As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly ...

Synovation Medical Group

Be Seen First

Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Riverside, CA

Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do call center representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What does a call center representative do?

A call center representative handles inbound or outbound customer calls to provide information, resolve issues, and assist with products or services. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What job makes $10,000 a month without a degree?

A call center representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries. High earnings in this role are uncommon without advanced skills, management responsibilities, or working for large corporations with performance-based bonuses. Most roles with such income levels require specialized training or certifications beyond basic qualifications.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center rep?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software or CRM tools can be beneficial, and some employers may require basic computer skills or a quiet work environment. Training is often provided on the job, and the role may involve flexible scheduling, including evenings and weekends.

What call centers pay the most?

Call center representatives working in specialized roles such as technical support, sales, or bilingual positions tend to earn higher wages. Additionally, those with advanced skills, certifications, or experience in high-demand industries can command higher pay, especially in companies that offer performance-based bonuses or incentives.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Riverside, CA? The most popular types of Call Center Representative jobs in Riverside, CA are:
What are popular job titles related to Call Center Representative jobs in Riverside, CA? For Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Riverside, CA look for? The top searched job categories for Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Call Center Representative jobs? Cities near Riverside, CA with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

Synergy Companies

Perris, CA

$16.25 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

What You Should Know About Us

Synergy Companies help to provide no-cost energy-saving programs to applicants of the local public utilities. We are a subcontractor for the local natural gas, electric, and water utility companies of Southern California. We have teamed up with these utilities to provide their customers with measures/items that we install to reduce the home's electricity or natural gas usage. Synergy Companies has over 40 years of experience working with these utility companies. If you're looking to join a team that has a great work environment, competitive pay, and health benefits and is constantly evolving to accommodate new and improved technological advances to residential homes and businesses, Synergy Companies is the future for you!

What You'll Have the Opportunity to Do as a Call Center Representative

Synergy Companies is seeking to grow our Call Center team! We are seeking friendly, motivated, and professional individuals to serve our customers and offer Energy Savings programs to benefit them. As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly voice to customers who are calling in. In addition, you will be responsible for enrolling customers into no-cost programs, taking inbound and making outbound calls, and answering any questions that customers may have. Our Call Center Representatives are a vital part of our operation in ensuring that customers are satisfied and leave feeling heard and understood!


This position is very interactive with many customers during the course of the day. You will have the opportunity to find and contact qualified customers to set up appointments for our team to enroll them into the program and install the free energy upgrades.


Duties/ Expectations

  • Make outbound calls daily and receive inbound calls from the company's mainline
  • Appropriately educate customers on available services for them in their area
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Phone canvass neighborhoods to educate customers on the available offerings
  • Data enter appointments into internal database
  • Schedule energy specialists and technicians as assigned by a manager
  • Act as a public relations liaison between the customer and our team members
  • Maintain a strong work ethic with a total commitment to success each and every day
  • Attend sales trainings and become proficient in promoting program offerings
  • Keep in regular communication with the office, manager, technicians, and energy specialist
  • Represent Synergy Companies as a polished, polite, professional, and knowledgeable representative with a focus on customer satisfaction


Skills/ Qualifications:

  • Pass Drug and background screening
  • High School Diploma or GED
  • Bilingual preferred
  • Customer service
  • Top-notch communication skills
  • Ability to work well with people
  • Ability to problem solve
  • Self-motivated
  • Proficiency with using the computer
  • Attention to detail
  • Outbound/ Inbound Experience


What You'll Gain from Joining Synergy:

  • Health available for full-time and based on enrollment
    • Employee's insurance is covered with the option of family coverage to be added at the employee's expense
  • Company 401k matching plan available after one year of employment
  • Paid vacation is available after 1 year of full-time employment
  • Paid ongoing training, incentives, and career development

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