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Senior Call Center Representative Jobs in Riverside, CA

Bath Planet

Call Center Representative

Wildomar, CA · On-site

$40K - $100K/yr

Call Center Representative Bath Planet of Inland Empire Location: Wildomar, CA Compensation: Base Salary + Commission | Potential Earnings Up to $100,000+ Annually About Us With more than 25 years in ...

Bath Planet

Call Center Representative

Wildomar, CA · On-site

$40K - $100K/yr

Call Center Representative Bath Planet of Inland Empire Location: Wildomar, CA Compensation: Base Salary + Commission | Potential Earnings Up to $100,000+ Annually About Us With more than 25 years in ...

Kimco Staffing

Call Center Representative

Anaheim, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

New

TIMEPROOFUSA

Call Center Representative

Anaheim, CA

$25 - $35/hr

Qualify interested homeowners and schedule follow-up appointments for our Sales Representatives ... Growth opportunities -- advance to Senior Caller, Team Lead, Call Center Manager, or Regional ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

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All JobsCall Center Representative JobsSenior Call Center Representative JobsSenior Call Center Representative Jobs in Riverside, CA

Senior Call Center Representative information

See Riverside, CA salary details

$12

$24

$36

How much do senior call center representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for senior call center representative in Riverside, CA is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.59 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Senior Call Center Representatives can earn around $4,000 per week through commissions, bonuses, and high-volume sales, especially in roles with performance-based pay structures. Other high-paying roles without requiring a degree include sales managers, real estate brokers, and certain skilled trades like commercial electricians or HVAC technicians, which often rely on experience and certifications rather than formal education.

What is the difference between Senior Call Center Representative vs Call Center Agent?

AspectSenior Call Center RepresentativeCall Center Agent
Required CredentialsHigh school diploma, experience, possibly certifications in customer serviceHigh school diploma or equivalent, basic customer service skills
Work EnvironmentCall centers, customer service departmentsCall centers, customer support roles
Employer & Industry UsageCustomer service, technical support, salesCustomer support, inbound/outbound calls
Common Search & ComparisonMore experienced, higher responsibilitiesEntry-level, basic support

The main difference between a Senior Call Center Representative and a Call Center Agent is experience and responsibility. Senior representatives typically handle more complex issues, mentor new staff, and have a deeper understanding of products or services. Call Center Agents are usually entry-level, focusing on basic customer interactions. Both roles are essential in customer service environments, but the senior position involves greater expertise and leadership responsibilities.

What are some common challenges Senior Call Center Representatives face, and how can they effectively manage them?

Senior Call Center Representatives often encounter challenges such as handling escalated customer complaints, balancing high call volumes, and mentoring junior team members. To manage these effectively, it's important to develop strong communication and conflict resolution skills, stay organized, and remain calm under pressure. Leveraging experience to provide guidance to less-experienced colleagues and utilizing available technology and resources can also help streamline processes and improve overall team performance.

How can I make 2000 a week working from home?

Senior Call Center Representatives can potentially earn $2,000 or more weekly by working full-time hours, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high call volumes, working flexible schedules, and utilizing customer service or sales tools effectively.

What is a senior agent in a call center?

A senior call center agent is an experienced employee responsible for handling complex customer issues, mentoring junior staff, and ensuring high-quality service. They often have advanced communication skills, familiarity with call center software, and may take on additional responsibilities such as training or process improvement.

What are the key skills and qualifications needed to thrive as a Senior Call Center Representative, and why are they important?

To thrive as a Senior Call Center Representative, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience with call center operations, often supported by relevant experience or supervisory training. Familiarity with customer relationship management (CRM) software, call routing systems, and telephony platforms is typically required. Outstanding communication, patience, and leadership skills help you handle escalations and mentor junior staff. These skills are crucial to ensuring high customer satisfaction, efficient team support, and effective resolution of complex issues in a fast-paced environment.

What is the highest paying call center job?

Senior call center representatives with specialized skills, such as technical support or sales management, tend to earn the highest salaries in call centers. Advanced roles often require leadership abilities, industry certifications, and experience, with some positions offering six-figure incomes depending on the company and location.

What are Senior Call Center Representatives?

Senior Call Center Representatives are experienced customer service professionals who handle complex customer inquiries, resolve escalated issues, and provide guidance to junior staff. They typically have in-depth knowledge of company products, services, and procedures, enabling them to support both customers and team members effectively. In addition to answering calls, they may assist with training new employees, monitoring call quality, and implementing best practices to improve the customer experience.
What are the most commonly searched types of Call Center Representative jobs in Riverside, CA? The most popular types of Call Center Representative jobs in Riverside, CA are:
What are popular job titles related to Senior Call Center Representative jobs in Riverside, CA? For Senior Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Senior Call Center Representative jobs in Riverside, CA look for? The top searched job categories for Senior Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Senior Call Center Representative jobs? Cities near Riverside, CA with the most Senior Call Center Representative job openings:
Senior Call Center Representative jobs near you
Infographic showing various Senior Call Center Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,071 per year, or $24.1 per hour.
Call Center Representative

Call Center Representative

Bath Planet

Wildomar, CA • On-site

$40K - $100K/yr

Full-time

Posted 28 days ago

Job description

Call Center Representative
Bath Planet of Inland Empire
Location: Wildomar, CA
Compensation: Base Salary + Commission | Potential Earnings Up to $100,000+ AnnuallyAbout Us
With more than 25 years in business, Bath Planet is one of the fastest-growing brands in the acrylic bath remodeling industry. We specialize in creating beautiful, durable, and low-maintenance bath solutions that improve the lives of homeowners.
Bath Planet of Inland Empire is looking for a motivated and results-driven Call Center Representative to join our team in the Wildomar, CA market. This is an exciting opportunity to join a growing company, earn a competitive income, and make a positive impact by helping homeowners improve their living spaces.About the Role
As a Call Center Representative, you will be responsible for contacting homeowners, responding to incoming inquiries, and scheduling qualified appointments for our sales representatives. The ideal candidate is customer-focused, confident on the phone, and motivated by achieving results.
This is a commission-based position with a base salary and the opportunity to earn up to $100,000+ annually based on performance.Responsibilities
  • Contact homeowners by phone to schedule qualified appointments for free in-home consultations.
  • Deliver a professional scripted presentation while creating a positive customer experience.
  • Customize conversations based on homeowner needs and interests.
  • Handle homeowner questions, concerns, and objections professionally.
  • Gather accurate customer information, including names, phone numbers, addresses, and project details.
  • Schedule appointments for sales representatives and ensure all details are entered correctly.
  • Confirm appointments and communicate updates with sales representatives.
  • Respond to inbound calls from homeowners interested in our products and services.
  • Follow up with homeowners after initial contact.
  • Maintain accurate lead information and update reports.
  • Perform quality control calls to ensure customer satisfaction.
Qualifications
  • Strong customer service and communication skills.
  • Previous experience in call center, telemarketing, sales, customer service, or appointment setting preferred.
  • Ability to confidently communicate with homeowners over the phone.
  • Strong listening skills and ability to overcome objections.
  • Self-motivated with a positive attitude and strong work ethic.
  • Comfortable working in a performance-based environment.
  • Knowledge of sales and marketing principles is a plus.
  • Proficiency with computers and CRM systems.
  • Product training provided.
Compensation & Benefits
  • Base salary plus commission structure.
  • Potential earnings of $100,000+ annually.
  • Paid training and ongoing support.
  • Opportunity for career growth with a rapidly expanding company.
  • Work with a proven brand with over 25 years of industry experience.

If you are motivated, competitive, and enjoy helping customers find solutions for their homes, we want to hear from you.
Apply today and become part of the Bath Planet of Inland Empire team!

Apply