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Part Time Call Center Representative Jobs in Riverside, CA

If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security ...

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Part Time Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do part time call center representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for part time call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What does a Part Time Call Center Representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.
What are the most commonly searched types of Call Center Representative jobs in Riverside, CA? The most popular types of Call Center Representative jobs in Riverside, CA are:
What job categories do people searching Part Time Call Center Representative jobs in Riverside, CA look for? The top searched job categories for Part Time Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Part Time Call Center Representative jobs? Cities near Riverside, CA with the most Part Time Call Center Representative job openings:
Infographic showing various Part Time Call Center Representative job openings in Riverside, CA as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Call Center Representative, Part-time

Call Center Representative, Part-time

West Coast University

Irvine, CA

$21.43 - $28.95/hr

Part-time

Posted 27 days ago


Key responsibilities

  • Answer a high volume of inbound and outbound calls and provide customer service to prospective students, co-workers, and executives.

  • Receive, screen, and route inbound calls to appropriate departments or individuals, take detailed messages, and forward them as needed.

  • Follow call scripts to provide information, perform data entry of personal information, schedule appointments, and assign CRM records to advisors.


Job description

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.

You will make an impact by: 

  • Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
  • Receive and screen inbound calls for both American Career College and West Coast University.  Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.
  • Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. 
  • Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet. 
  • Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
  • Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
  • Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.

Your Experience Includes:

  • Minimum 2 years’ experience preferred.
  • Customer Service experience.
  • A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.
  • Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
  • Telephone Auto Dialing System experience preferred.

Education:

  • High School Graduate or equivalent required.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Campus: Administration Irvine
Function: Customer Service