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Part Time Call Center Representative Jobs in Riverside, CA

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Service Delivery Representative II

Tustin, CA · On-site

$16.25 - $21/hr

... EVENT for part-time (20-30 hours) Service Delivery Representative II positions for our Tustin Contact Center. If selected, you will have the opportunity to connect with our recruiters and be ...

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All JobsCall Center Representative JobsPart Time Call Center Representative JobsPart Time Call Center Representative Jobs in Riverside, CA

Part Time Call Center Representative information

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$26

How much do part time call center representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for part time call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What does a part time call center representative do?

A Part Time Call Center Representative is responsible for handling incoming or outgoing customer calls on behalf of a company. Their main duties include answering questions, resolving complaints, providing information about products or services, and documenting customer interactions. They typically work flexible hours, often evenings or weekends, and may work in various industries such as retail, banking, or telecommunications. Good communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a part time call center representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, problem-solving, and a positive attitude are crucial soft skills for excelling in customer interactions. These competencies ensure efficient issue resolution, customer satisfaction, and smooth workflow in a fast-paced call center environment.

What are some common challenges faced by part time call center representatives, and how can they be managed?

Part time call center representatives often face challenges such as handling high call volumes during peak shifts, adapting to various customer personalities, and staying updated on product or service changes with limited hours. Effective time management and strong communication skills are key to managing these challenges. Employers typically provide thorough training and ongoing support, and teamwork is encouraged to ensure representatives feel prepared and confident during their shifts.

What are the most commonly searched types of Call Center Representative jobs in Riverside, CA?

The most popular types of Call Center Representative jobs in Riverside, CA are:

What are popular job titles related to Part Time Call Center Representative jobs in Riverside, CA?

For Part Time Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Part Time Call Center Representative jobs in Riverside, CA look for?

The top searched job categories for Part Time Call Center Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Part Time Call Center Representative jobs?

Cities near Riverside, CA with the most Part Time Call Center Representative job openings:

Part Time Call Center Representative jobs near you
Infographic showing various Part Time Call Center Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Customer Service Representative - $22/hr

Rapid Response Monitoring

Corona, CA

$22/hr

Full-time, Part-time, Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Rapid Response Monitoring rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 118 rated security

Job description

At Rapid Response, customer service goes beyond answering calls; we are the calm, confident voice people rely on during emergencies. As a Customer Service Representative (CSR) you will use advanced technology combined with high industry standards to protect homes and businesses in communities across the country. Every day, you’ll respond to alarm activations, dispatch emergency responders and deliver exceptional service to our customers. If you have experience or an interest in customer service and in fast-paced or high-stakes environments, this is your opportunity to make a real impact.

Our 24/7 call center never closes; customer service representative (CSR) schedules include weekends, holidays and rotating days; with various stable shifts to choose from that accommodate individual needs; you can plan your life while doing meaningful work.

At Rapid Response you will find a work culture that emphasizes employee well-being and fosters an environment of respect, inclusion and diversity.

No prior industry experience is necessary! We provide extensive 4-week training.

Text CACSR to 951-470-1444 to apply

Location

On site in Corona, CA

Available Positions

  • Full-Time
  • Part-Time

Start dates Available

  • September 2026

Salary Range: $22 HOURLY + 2ND SHIFT, 3RD SHIFT, WEEKEND & SPANISH PAY RATE DIFFERENTIALS!

Rapid Response acknowledges the sacrifices our employees make when supporting our customers during all hours of the day and night as well as weekends. In recognition of that commitment, we are offering shift differentials for hours worked outside of standard business hours. For hours worked between

  • +$0.50/hr. for hours worked between 5:00pm and 9:00pm
  • +$1.00/hr. for hours worked between 9:01pm and 6:00am
  • +$1.00/hr for hours worked on Saturday & Sunday between midnight and 11:59pm
  • +$1.00/hr. Spanish Bilingual

Responsibilities

  • Successfully complete all required training and follow company protocols and procedures
  • Process outbound calls to customers and authority agencies in a call center setting, some inbound.
  • Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency
  • Respond to, verifies, and dispatches on emergency signals
  • Handle security alarm activations for residences and businesses in a professional manner
  • Multitask and remain calm in various stressful situations

Qualifications

  • Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service
  • Proficient computer, written, and verbal skills. Comfortable using a headset in a high call volume setting
  • Successfully clear drug screen and background check to meet industry and security licensing requirements

What awaits you at Rapid Response

  • Annual salary increases, shift differentials, and performance bonuses
  • Medical, Dental, Vision, and 401k
  • Additional compensation for bilingual in Spanish
  • Paid Vacation and Sick Time
  • Wellness Program + Wellness DAYS OFF
  • Internal advancement opportunities

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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