1

Monday Through Friday Online Inbound Call Center Jobs in Riverside, CA

The Call Center Manager will supervise a team of customer care representatives, establish ... Monday through Friday * Availability on Saturday as needed Attributes Needed to be Successful

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish ... Monday through Friday * Availability on Saturday as needed Attributes Needed to be Successful

The Call Center Manager will supervise a team of customer care representatives, establish ... Monday through Friday * Availability on Saturday as needed Attributes Needed to be Successful

The Call Center Manager will supervise a team of customer care representatives, establish ... Monday through Friday * Availability on Saturday as needed Attributes Needed to be Successful

Monday to Friday Supplemental Pay: * Bonus opportunities Ability to Commute: * Colton, CA 92324 (Required) Work Location: In person

next page

Showing results 1-20

Monday Through Friday Online Inbound Call Center information

See Riverside, CA salary details

$13

$18

$24

How much do monday through friday online inbound call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for monday through friday online inbound call center in Riverside, CA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday Online Inbound Call Center vs Customer Service Representative?

FeatureMonday Through Friday Online Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, office-based, or hybrid call center settingOffice, retail, or remote customer service roles
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service training often preferred
Industry UsageCommon in telecommunications, tech, retail, and service sectorsWidespread across various industries including retail, healthcare, and finance
Work ScheduleMonday through Friday, daytime hoursVaries; often includes weekends and evenings

Both roles involve assisting customers via phone or online channels, but the Monday Through Friday Online Inbound Call Center typically offers more structured hours and a specialized call center environment, while Customer Service Representatives may work in diverse settings with varying schedules.

What are popular job titles related to Monday Through Friday Online Inbound Call Center jobs in Riverside, CA? For Monday Through Friday Online Inbound Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Monday Through Friday Online Inbound Call Center jobs in Riverside, CA look for? The top searched job categories for Monday Through Friday Online Inbound Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Monday Through Friday Online Inbound Call Center jobs? Cities near Riverside, CA with the most Monday Through Friday Online Inbound Call Center job openings:
Infographic showing various Monday Through Friday Online Inbound Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,610 per year, or $18.1 per hour.

$22.75/hr

Full-time

Re-posted 21 days ago


Job description

Description:

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year. This position is on-site (not remote) in Tustin, CA.


All Call Center Representatives must be bilingual in Spanish and English.


The best candidate for this position:

  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm


What You'll Do:

Job Responsibilities & Duties

  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC “Ambassador”.
Requirements:

What You'll Bring:

Minimum Qualifications

  • High School Diploma
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated “detail-approach” to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.