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Work From Home Call Center Representative Jobs in Riverside, CA

Lereta

Call Center Representative

Pomona, CA

$17.07 - $21.34/hr

The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and ... Notates tax bill correspondence received from homeowner on lender system and forward to the ...

Family Comes First LLC

Be Seen First

Call Center Sales Representative

Irvine, CA · Remote

$50K - $100K/yr

... Work From Home | Monday-Friday Are you looking for a legitimate remote insurance sales position ... Company Description We are a remote call center selling final expense insurance over the phone. All ...

The Jernigan Agency

WORK FROM HOME

Riverside, CA

$300 - $500/wk

... ng from home, remotely, as life insurance sales representatives. We are hiring coachable ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

HMG Careers

Work From Home Sales Specialist

Perris, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Muscoy, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Hemet, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Yucaipa, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Nuevo, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

HMG Careers

Work From Home Sales Specialist

Upland, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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Work From Home Call Center Representative information

See Riverside, CA salary details

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How much do work from home call center representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a work from home call center representative?

A Work From Home Call Center Representative is a customer service professional who handles calls, emails, or chats from clients or customers while working remotely, usually from their own home. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. These representatives use specialized software and communication tools to connect with customers and manage their tasks efficiently. This role requires strong communication skills, a quiet workspace, and reliable internet access. Many companies offer training and support to help remote representatives succeed.

What does a work from home call center representative do?

Work from home call center representatives provide customers with a variety of support services, such as answering questions about billing and orders, providing additional information about a specific product or service, or trying to up-sell existing customers on new products. Unlike other call center representatives who work in the office, you have calls forwarded to your phone line at home to complete your tasks. As a work from home call center representative, your specific job duties may vary, depending on the company and industry. General responsibilities include answering calls, completing billing information or purchases, updating orders, and taking notes about customer concerns or complaints. When there are issues you cannot handle, you request that a supervisor or manager help the customer find a resolution.

What are the key skills and qualifications needed to thrive as a work from home call center representative, and why are they important?

To thrive as a Work From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes specific product or service knowledge is typically required. Exceptional patience, active listening, and self-motivation help individuals excel in remote customer service roles. These skills ensure efficient issue resolution, customer satisfaction, and effective performance in a virtual environment.

How do work from home call center representatives maintain effective communication and collaboration with their remote teams?

Work From Home Call Center Representatives typically use a combination of instant messaging platforms, video conferencing tools, and shared documentation to stay connected with supervisors and team members. Regular virtual team meetings and one-on-one check-ins help address questions, share updates, and reinforce company goals. Despite the remote setting, representatives are encouraged to be proactive in asking for support and participating in team discussions to foster a collaborative environment. This structure ensures that everyone remains informed and engaged, even while working independently from home.
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Cities near Riverside, CA with the most Work From Home Call Center Representative job openings:

Work From Home Call Center Representative jobs near you
Infographic showing various Work From Home Call Center Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative

Lereta

Pomona, CA

$17.07 - $21.34/hr

Full-time

Posted 9 days ago

LERETA rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

207th of 500 rated business services

Job description

The Call Center Representative is responsible for ensuring all incoming homeowner, lender, and third party calls, consistently receive professional, courteous, accurate and timely responses to inquiries regarding property tax matters, initiating and following up on appropriate task research when necessary.
Inbound Calls
  • Processes a high volume of incoming routine calls.
  • Provides responsive assistance to homeowner, lender, and third party calls regarding various tax inquiries for outsourced customers at first resolution.
  • Responds to customer calls and/or email requests to provide assistance as needed to address questions or concerns.
  • Communicates status of assignments to the Lead or Supervisor.

Tax Research
  • Initiates task research for tax liens/sales, delinquent taxes, duplicate tax payments and proof of payment in response to homeowner inquiry.
  • Notates tax bill correspondence received from homeowner on lender system and forward to the appropriate processing team.
  • Calls back homeowner as necessary, once research is complete.

Teamwork
  • Ensures customer SLA's are maintained.

This position will perform other duties as assigned based on the needs of the department.
SALARY RANGE: $17.07 - $21.34
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What LERETA employees say

Pay

Hours and flexibility

Workplace

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