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Temporary Navy Federal Call Center Jobs in Riverside, CA

Glendora Employment Agency, Inc.

Be Seen First

Temporary Call Center Representative

San Dimas, CA · On-site

$25/hr

We are currently seeking a Temporary Contact Center Representative I for a credit union in San ... Minimum one year of experience dealing with the public in a call center environment preferred.

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... call center software and tools to manage customer interactions and data. • Consistently met or ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

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Temporary Navy Federal Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do temporary navy federal call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for temporary navy federal call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.
What are popular job titles related to Temporary Navy Federal Call Center jobs in Riverside, CA? For Temporary Navy Federal Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Temporary Navy Federal Call Center jobs in Riverside, CA look for? The top searched job categories for Temporary Navy Federal Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Temporary Navy Federal Call Center jobs? Cities near Riverside, CA with the most Temporary Navy Federal Call Center job openings:
Temporary Navy Federal Call Center jobs near you
Infographic showing various Temporary Navy Federal Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Temporary Call Center Representative

Glendora Employment Agency, Inc.

San Dimas, CA • On-site

$25/hr

Temporary

Posted 7 days ago

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Job description

Glendora Employment Agency, Inc. is a boutique agency located in the foothills of the San Gabriel Valley. Our goal is to connect local employers with local talent. We are currently seeking a Temporary Contact Center Representative I for a credit union in San Dimas.

JOB DESCRIPTION:

Duties for this position include, but are not limited to:

  • Proactively educate members on products & services.
  • Assist members with a variety of transactions, inquiries, and problem solving.
  • Possess the knowledge and ability to assist consumer and commercial members.
  • Establish additional services by creating account records over the phone.
  • Appropriately document interactions to record for relationship management.
  • Promote team participation at a departmental and organizational level.
  • Perform outbound calling to increase banking relationships and meet members’ financial needs.
  • Balance daily work and maintain fee reversal limits.
  • Meet or exceed the standard score on the annual product knowledge certification.
  • Meet or exceed referral, sales and service goals.
  • Comply with all regulatory requirements for financial institutions.
  • Other tasks as assigned.

MINIMUM QUALIFICATIONS:

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience:

  • High school diploma or equivalent required.
  • Minimum one year of experience working in a customer service position for a bank/credit union preferred.
  • Minimum one year of experience dealing with the public in a call center environment preferred.
  • Bilingual skills (English/Spanish) highly preferred.
  • Must be willing to undergo background check.
  • Ability to deal effectively with multiple tasks and interruptions.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Accurate typing skills at 40wpm.
  • Ability to exercise confidentiality.

Position Type: Temporary (Approximately 10 weeks with possibility of extending to year-end depending on need/performance)

Schedule: Monday – Friday from 8:00am – 5:00pm

Pay Rate: $25/hour

Company Description

Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. Glendora Employment Agency, Inc. specializes in bringing local job seekers together with local employers. Benefits offered by client once successful candidate goes is hired by client.

GEA, Inc. - Bringing People and Business Together Since 1956