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Temporary Navy Federal Call Center Jobs in Riverside, CA

Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 1-3 plus months, and ...

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Top Skills Details customer service,call center,computer navigation Additional Skills ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Top Skills Details customer service,call center,computer navigation Additional Skills ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

... call center software and tools to manage customer interactions and data. • Consistently met or ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

... Temporary Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months. The role will provide information and assistance to federal student loan ...

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a ... Roseville, CA, Irvine, CA, or Federal Way, WA. Responsible for servicing the financial needs of ...

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Temporary Navy Federal Call Center information

See Riverside, CA salary details

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How much do temporary navy federal call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for temporary navy federal call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What job categories do people searching Temporary Navy Federal Call Center jobs in Riverside, CA look for?

The top searched job categories for Temporary Navy Federal Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Temporary Navy Federal Call Center jobs?

Cities near Riverside, CA with the most Temporary Navy Federal Call Center job openings:

Infographic showing various Temporary Navy Federal Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative-Temp

Ultimate LLC

Irvine, CA • On-site

$24/hr

Other

Posted yesterday

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Job description

Job Description
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 1-3 plus months, and could go longer. This role takes over 100 calls a day, we are looking for someone who has experience working in a high volume Call Center.
* Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
* Receive and screen inbound calls. Route them to appropriate departments or individuals, take detailed/accurate messages and forward accordingly.
* Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation.
* Be responsible for outbound calls using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
* Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
* Take appropriate information about the calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
* Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.
Your Experience Includes:
* Minimum 2 years' experience preferred.
* Customer Service experience.
* A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
* Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
* Telephone Auto Dialing System experience preferred.
* Bilingual Spanish is a PLUS
Education:
* High School Graduate or equivalent required.
Pay is $24.00 per hour
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -082026-428946