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Temporary Navy Federal Call Center Jobs in Riverside, CA

Ultimate Staffing is partnering with an Irvine-based office hiring Customer Service Representatives to join their growing Customer Support call center. This is a full-time, temp-to-hire position with ...

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Temporary Navy Federal Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do temporary navy federal call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for temporary navy federal call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What are popular job titles related to Temporary Navy Federal Call Center jobs in Riverside, CA?

For Temporary Navy Federal Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Temporary Navy Federal Call Center jobs in Riverside, CA look for?

The top searched job categories for Temporary Navy Federal Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Temporary Navy Federal Call Center jobs?

Cities near Riverside, CA with the most Temporary Navy Federal Call Center job openings:

Infographic showing various Temporary Navy Federal Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

$17.75 - $23/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago


Job description

Company Description

Conifer Health has been providing managed services to health systems, their health plans and managed populations for more than 30 years. Our value-based solutions enhance consumer engagement, drive clinical alignment, manage risk, and improve financial performance.
Our purpose of providing the foundation for better health fuels our clients to meet the unique needs of the communities they serve. 

Job Description

Summary:

Responsible for providing quality customer service while performing collection of assigned outstanding, aged account balances.  Documents all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.

Essential Functions:

  • Maintains exceptional service and integrity with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the self-pay billing revenue cycle and call center.
  • Drives inquiries from customers and clients towards resolution which includes the identification of the appropriate source of payment or assistance program
  • Records and maintains complete and accurate documentation of all activity performed on appropriate medium.
  • Informs management of operational issues impeding performance or customer satisfaction including but not limited to those impacting the customer, client, or the company
Qualifications

Minimum Education/ Licensures/Qualifications

  • High School Diploma or equivalent
  • 2 years Call Center experience and/or Collections experience 
  • VERY Customer service driven / Must be friendly!
  • Able to work in a fast-paced environment / handle large volume 
  • Ability to adhere to daily schedules
  • Ability to handle both inbound and outbound calls
  • Must have Auto-Dialer Experience

** Healthcare background not required but highly preferred, these candidates can come from banking or auto.

Additional Information

Advantages of this Opportunity:

  • Competitive salary, negotiable based on relevant experience
  • Benefits offered, Medical, Dental, and Vision
  • Fun and positive work environment
  • Monday-Friday must be available from 8:00AM to 5:00PM hour shift.



Healthcare Support logo

About Healthcare Support

Sourced by ZipRecruiter

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Maitland, FL, US

Year founded

2003

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