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Call Center Representative Jobs in Riverside, CA

Ultimate LLC

Call Center Representative

Irvine, CA · On-site

$24/hr

A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. * Experience with handling a high volume of telephone calls with ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

As a Call Center Representative , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

As a Call Center Representative , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

EFP Staffing

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Bilingual Call Center Representative

Chino, CA · On-site

$18/hr

The CSR serves as the primary point of contact for customers, handling various tasks including answering questions, processing orders, and troubleshooting problems. ***Call Center experience required*

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Riverside, CA

Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do call center representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What does a call center representative do?

A call center representative handles inbound or outbound customer calls to provide information, resolve issues, and assist with products or services. They use communication skills and may utilize customer management software to document interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What job makes $10,000 a month without a degree?

A call center representative typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries. High earnings in this role are uncommon without advanced skills, management responsibilities, or working for large corporations with performance-based bonuses. Most roles with such income levels require specialized training or certifications beyond basic qualifications.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center rep?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software or CRM tools can be beneficial, and some employers may require basic computer skills or a quiet work environment. Training is often provided on the job, and the role may involve flexible scheduling, including evenings and weekends.

What call centers pay the most?

Call center representatives working in specialized roles such as technical support, sales, or bilingual positions tend to earn higher wages. Additionally, those with advanced skills, certifications, or experience in high-demand industries can command higher pay, especially in companies that offer performance-based bonuses or incentives.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Riverside, CA? The most popular types of Call Center Representative jobs in Riverside, CA are:
What are popular job titles related to Call Center Representative jobs in Riverside, CA? For Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Riverside, CA look for? The top searched job categories for Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Call Center Representative jobs? Cities near Riverside, CA with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Call Center Representative

Call Center Representative

Ultimate LLC

Irvine, CA • On-site

$24/hr

Other

Posted 11 hours ago

Job description

Job Description
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months, it could go longer and become temp-hire. This role takes over 100 calls a day, we are looking for someone who has experience working in a high volume Call Center.
* Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
* Receive and screen inbound calls. Route them to appropriate departments or individuals, take detailed/accurate messages and forward accordingly.
* Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation.
* Be responsible for outbound calls using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
* Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
* Take appropriate information about the calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
* Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.
Your Experience Includes:
* Minimum 2 years' experience preferred.
* Customer Service experience.
* A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
* Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
* Telephone Auto Dialing System experience preferred.
* Bilingual Spanish is a PLUS
Education:
* High School Graduate or equivalent required.
This role pays $24.00 per hour
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -062026-423496

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