ZipRecruiter

Log In

1

At&T Call Center Representative Jobs in Riverside, CA

TaxRise

Call Center Representative II

Irvine, CA

$26 - $35/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II , you won't just answer calls -- you'll be a ...

TaxRise

Call Center Representative II

Irvine, CA · On-site

$26 - $35/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II , you won't just answer calls - you'll be a ...

TaxRise

Call Center Representative II

Irvine, CA · On-site

$26 - $35/hr

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II , you won't just answer calls - you'll be a ...

Glendora Employment Agency, Inc.

Be Seen First

Temporary Call Center Representative

San Dimas, CA · On-site

$25/hr

We are currently seeking a Temporary Contact Center Representative I for a credit union in San ... Promote team participation at a departmental and organizational level. * Perform outbound calling ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... call center software and tools to manage customer interactions and data. • Consistently met or ... Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all ...

Data Ticket Inc.

Be Seen First

Customer Services Representative - Call Center Agent

Irvine, CA · On-site

$18 - $20/hr

Role: Customer Call Center Representative - Call Center Agent Start date: Immediate/Actively Hiring Citation Processing Center is a team of individuals committed to enhancing the revenue of the ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

ABOUT THE ROLE At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative I , you will be one of the first ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

ABOUT THE ROLE At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative I , you will be one of the first ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

ABOUT THE ROLE At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative I , you will be one of the first ...

previous pagenext page

Showing results 21-40

All JobsAt&T Call Center Representative JobsAt&T Call Center Representative Jobs in Riverside, CA

At T Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do at&t call center representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for at&t call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are some common challenges faced by AT&T Call Center Representatives, and how are they supported in overcoming them?

AT&T Call Center Representatives often encounter challenges such as managing high call volumes, handling upset customers, and staying updated with evolving products and services. To support representatives, AT&T provides comprehensive training, access to knowledge bases, and regular coaching sessions. Team leads and supervisors are typically available to assist with complex issues, and peer collaboration is encouraged to share strategies for effective customer service. This supportive environment helps representatives build confidence and improve their problem-solving skills over time.

What is the difference between At&T Call Center Representative vs Verizon Customer Service Representative?

AspectAt&T Call Center RepresentativeVerizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, customer supportTelecommunications, customer support

Both At&T Call Center Representatives and Verizon Customer Service Representatives handle customer inquiries, troubleshoot issues, and provide support in the telecommunications industry. They typically require similar credentials and work in comparable environments. The main difference lies in the specific employer and product focus, but their roles and skills are largely aligned.

What are the key skills and qualifications needed to thrive as an AT&T Call Center Representative?

To thrive as an AT&T Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and maintaining positive customer relationships.

What does an AT&T Call Center Representative do?

An AT&T Call Center Representative assists customers by answering inquiries about products and services, resolving billing or technical issues, and providing support for account management. They communicate with customers via phone, chat, or email, ensuring a positive customer experience. Representatives are trained to handle a variety of concerns efficiently and are expected to maintain professionalism and confidentiality at all times.
What are popular job titles related to At&T Call Center Representative jobs in Riverside, CA? For At&T Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching At&T Call Center Representative jobs in Riverside, CA look for? The top searched job categories for At&T Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for At&T Call Center Representative jobs? Cities near Riverside, CA with the most At&T Call Center Representative job openings:
At T Call Center Representative jobs near you
Infographic showing various At&T Call Center Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative II

TaxRise

Irvine, CA

$26 - $35/hr

Full-time

Posted 26 days ago

Job description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $1,000 – $1,300

Top performers earn the equivalent of $26.00 – $35.00 per hour

Full-time | 40 hours per week. Occasional overtime may be required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact
  • Manage a high volume of inbound client calls with professionalism and confidence
  • Strive for first-call resolution whenever possible while ensuring accuracy and compliance
  • Deliver service that contributes to strong customer satisfaction outcomes
  • Respond to client emails, text messages, and occasional live chats within service level expectations
  • Provide clear guidance regarding required documentation and next steps
    Demonstrate empathy while maintaining structure and call control
Drive Document Collection & Case Progress
  • Proactively request tax-related and financial documentation
  • Review submitted documents for completeness and internal compliance standards
  • Identify missing information and follow up with urgency

Ensure all materials are properly uploaded and organized in our CRM

Maintain Accurate Case Records
  • Document all interactions thoroughly in our CRM system
  • Track open communication tickets and ensure timely resolution
  • Collaborate cross-functionally with case managers and internal teams
Escalate Appropriately
  • Recognize when an issue requires additional support

Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

  • 3-5 years of experience in customer service, client support, call center
  • Comfortable handling high call volume in a structured environment
  • Focused on resolving client needs efficiently while maintaining service quality
  • Strong written and verbal communication skills
  • Experience working within a CRM or ticketing system
  • Organized, detail-oriented, and process-driven
  • Able to manage follow-ups and multiple open cases simultaneously

Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

  • Medical, Dental, and Vision Insurance (starting after 60 days)
  • Paid Time Off
  • 401(k) retirement plan with company match
  • Professional Development Program to support your growth
  • Access to our on-site gym and gaming lounge
  • Catered team lunches every Friday
  • Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.