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Senior Vietnamese Call Center Jobs in Riverside, CA

Call Center Manager

Corona, CA ยท On-site

$35 - $45/hr

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed ... Reporting directly to Senior Management, this role ensures efficient team performance and high ...

Customer Service Associate

Orange, CA ยท On-site

$15.50 - $21.25/hr

Must have Call Center experience, at least one year. * Able to multi-task taking calls * Try to ... Must be bi-lingual in any of the following languages:- Korean, Vietnamese, Spanish Additional ...

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Showing results 1-20

Senior Vietnamese Call Center information

See Riverside, CA salary details

$26.1K

$83.8K

$170.6K

How much do senior vietnamese call center jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior vietnamese call center in Riverside, CA is $83,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $107,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Vietnamese Call Center vs Customer Service Representative?

AspectSenior Vietnamese Call CenterCustomer Service Representative
CredentialsHigh school diploma, experience in call center operations, language proficiencyHigh school diploma or equivalent, basic communication skills
Work EnvironmentCall centers, customer support teams, fast-paced environmentCall centers, retail, or service industries, customer-facing roles
Employer & Industry UsageCommon in BPO companies, multinational corporationsRetail, telecom, banking sectors
Search & Comparison IntentUnderstanding senior roles, career progression, job requirementsEntry-level roles, job responsibilities, training needed

The Senior Vietnamese Call Center typically requires more experience and advanced language skills compared to a Customer Service Representative. It involves handling complex customer issues and may include supervisory duties. In contrast, Customer Service Representatives focus on basic customer support tasks. Both roles are vital in call center environments but differ in responsibilities and experience levels.

What job categories do people searching Senior Vietnamese Call Center jobs in Riverside, CA look for?

The top searched job categories for Senior Vietnamese Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Senior Vietnamese Call Center jobs?

Cities near Riverside, CA with the most Senior Vietnamese Call Center job openings:

Call Center Manager

Select Source Sales

Corona, CA โ€ข On-site

$35 - $45/hr

Full-time

Re-posted 4 days ago


Job description

The Call Center Manager oversees a team of 5-10 members, primarily managing outbound and mixed inbound/outbound calls. Reporting directly to Senior Management, this role ensures efficient team performance and high customer service standards during regular weekday hours, with limited travel expectations.

Responsibilities

  • Supervise and lead call center team members
  • Monitor and evaluate team performance
  • Ensure exceptional customer service delivery
  • Develop and manage staff scheduling
  • Plan and conduct training and development sessions
  • Implement quality assurance measures
  • Prepare and present performance reports
  • Resolve conflicts within the team
  • Manage recruitment and onboarding
  • Identify and implement process improvements

Preferred Qualifications

  • 2+ years of experience in call center management
  • Associate degree in Management or related field