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Part Time Virtual Call Center Jobs in Riverside, CA

Accelerated Urgent Care

Receptionist

Chino, CA · On-site

$21 - $21.25/hr

Prior Call Center experience in a medical office. * Experience with electronic scheduling systems and electronic medical records (EMR). Position Type: Part-time, Non-Exempt Position Hours: Varied ...

WRF Hiring

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Dialer/ Closer NO EXPERIENCE REQUIRED WE TRAIN YOU!

Corona, CA · On-site

$17/hr

Come join our call center team! Looking for diligent hard working employees that can work in a high ... part time for a short time within probationary period Then will be moved to Full Time once the ...

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Part Time Virtual Call Center information

What are the key skills and qualifications needed to thrive as a Part Time Virtual Call Center Representative, and why are they important?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are some common challenges faced by part-time virtual call center agents, and how can they be managed effectively?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What are part time virtual call center jobs?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Riverside, CA? The most popular types of Virtual Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Part Time Virtual Call Center jobs? Cities near Riverside, CA with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Riverside, CA as of May 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Call Center Representative/IESBDC (UEC)

Call Center Representative/IESBDC (UEC)

California State University

San Bernardino, CA • On-site

$16.90 - $18/hr

Part-time

Posted 27 days ago

California State University rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

210th of 529 rated colleges and universities

Job description

Call Center Representative/IESBDC (UEC)
Job no: 555246
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Part Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Staff, Part Time, Non-Benefited position through 12/31/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.90-$18.00 per hour.
Location: Main office location: Temecula. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties.
Work Schedule
19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the range of 8:00AM-5:00PM. Some nights, weekend work may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the SBDC Director, the Call Center Representative will work independently to:
  • Maintain MIS and EDMIS System and act as technical support for Centers.
  • Respond swiftly and courteously to all potential customer phone inquiries.
  • Conducting inbound and outbound customer service calls.
  • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients.
  • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
  • Documenting details of all calls and customer interactions.
  • Rescheduling or canceling meetings in a timeous manner.
  • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes.
  • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics.
  • Responds to 30-50 calls per day.
  • Educate clients on programs and other service offerings.
  • Managing multiple systems and programs simultaneously.
  • Other duties as assigned.
  • Some travel required for training outreach offices and conferences within the two counties.

Minimum Qualifications
  • Education: High School Diploma.
  • Experience: 1 Year General Office Experience
  • Other:
    • Required computer skills to perform job, include Google Docs, Microsoft Office,
      PowerPoint, Windows, Constant Contact, Zoom, Canva, social media.
    • Excellent organizational, time management, interpersonal skills, and telephone etiquette.
    • Excellent oral and written communication skills, including ability to give public presentations.
    • Ability to learn new program and service offerings quickly and discuss options and features in detail.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.

Benefits Include:
  • Sick pay accruals.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.

EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Feb 19 2026 Pacific Standard Time
Applications close:
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What California State University employees say

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About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US

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