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Part Time Virtual Call Center Jobs in Riverside, CA

Sonrava Health

Dental Hygienist

Yucaipa, CA · On-site

$39.75 - $52.25/hr

Overview We are looking for an enthusiastic part-time dental hygienist who loves building and ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

Takeda

Plasma Center Technician

Pomona, CA

This role is for part time only. At BioLife, we know that flexibility matters-especially for those ... Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the ...

Sonrava Health

Dental Hygienist

Yucaipa, CA · On-site

$42 - $48/hr

Overview We are looking for an enthusiastic part-time dental hygienist who loves building and ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

Sonrava Health

Dental Hygienist

Yucaipa, CA · On-site

$42 - $48/hr

We are looking for an enthusiastic part-time dental hygienist who loves building and maintaining ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

Sonrava Health

Dental Hygienist

Yucaipa, CA

$42 - $48/hr

Overview We are looking for an enthusiastic part-time dental hygienist who loves building and ... Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more ...

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Part Time Virtual Call Center information

What are the key skills and qualifications needed to thrive as a Part Time Virtual Call Center Representative, and why are they important?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are some common challenges faced by part-time virtual call center agents, and how can they be managed effectively?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What are part time virtual call center jobs?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Riverside, CA? The most popular types of Virtual Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Part Time Virtual Call Center jobs? Cities near Riverside, CA with the most Part Time Virtual Call Center job openings:
Part Time Virtual Call Center jobs near you
Infographic showing various Part Time Virtual Call Center job openings in Riverside, CA as of May 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
Part-Time Customer Service Representative (Bilingual)

Part-Time Customer Service Representative (Bilingual)

ODK Media

Irvine, CA • On-site

$18 - $20/hr

Part-time

Posted 29 days ago

Job description

ODK Media, Inc. is a media group headquartered in Fullerton, CA that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, OnDemandViet, and Amasian TV. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country.
We are currently looking for a Customer Service Representative (Bilingual) to join our team, who will be responsible for providing excellent customer service through various channels, including phone, chat, and email. If you're bilingual in Korean and have a natural ability to connect with people, we'd love to meet you!
ROLES & RESPONSIBILITIES
  • Respond to customer inquiries and provide effective, professional assistance and guidance
  • Resolve customer issues and concerns through phone, chat, and email channels with empathy and efficiency
  • Maintain an up-to-date knowledge of our products and services to provide accurate information, and address customer queries effectively.
  • Document customer interactions and escalate complex issues as needed
  • Collaborate with team members to ensure seamless customer support

Requirements
POSITION REQUIREMENTS
  • Previous experience in customer service or call center roles highly preferred
  • Bilingual fluency in Korean (spoken and written) is required
  • Excellent communication skills, both verbal and written and a customer-first mindset
  • Basic computer skills and familiarity with customer service software/tool, such as FreshCaller and/or FreshDesk
  • Must be able to work on-site in our Fullerton office Monday through Thursday

WORK SCHEDULES
  • Working hours: Monday - Friday 1:00 PM - 6:00 PM (5 hours per day, and 25 hours per week)
  • Could work up to 30 hours per week occasionally

Benefits
PERKS & BENEFITS
  • Catered lunch provided on all on-site days, featuring a rotating menu of local cuisines, plus a kitchen stocked with drinks and snacks.
  • Corporate parties, team bonding events, and much more!

ODK Media, Inc. offers a competitive salary and benefits package. The reasonable estimated salary for this role ranges from ($18 to $20 per hour). Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience.
ODK Media, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about our company at www.odkmedia.net.
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.

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