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Spanish Speaking Call Center Jobs in Riverside, CA

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Ideal candidates will possess strong public speaking skills, an outgoing and friendly demeanor, and ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Ideal candidates will possess strong public speaking skills, an outgoing and friendly demeanor, and ... Call center * Office Schedule: * Day shift * Monday to Friday Supplemental Pay: * Bonus ...

Kimco Staffing

Call Center Representative

Anaheim, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA ... Ability to read, write, speak, and understand English fluently. * Excellent interpersonal ...

Kimco Staffing

Call Center Representative

Irvine, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA ... Ability to read, write, speak, and understand English fluently. * Excellent interpersonal ...

Western Growers

CCSB Call Center Representative I

Irvine, CA · On-site +1

$38K - $48K/yr

Strong written and verbal communication skills. including a very clear and concise speaking voice ... Bilingual in Spanish, Chinese, Korean, and Vietnamese is a plus. * Internet access provided by a ...

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All JobsSpanish Speaking Call Center JobsSpanish Speaking Call Center Jobs in Riverside, CA

Spanish Speaking Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do spanish speaking call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for spanish speaking call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Speaking Call Center Representative, and why are they important?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are Spanish Speaking Call Center jobs?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What Are Spanish Speaking Jobs Working in a Call Center?

Spanish speaking jobs at a call center focus on providing customer service or support to Spanish speaking callers. Your responsibilities can vary depending on the call center where you work. As a call center representative, you communicate with customers on the phone. You may work exclusively with Spanish speaking customers, or you can be a bilingual agent who also provides services to English speakers. Your duties include answering questions, offering technical support, or dispatching the call to the appropriate representative. Some call center agents work from home, while others work from an office or at a call center.

What are some common challenges faced by Spanish Speaking Call Center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

More about Spanish Speaking Call Center jobs
What are popular job titles related to Spanish Speaking Call Center jobs in Riverside, CA? For Spanish Speaking Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Spanish Speaking Call Center jobs in Riverside, CA look for? The top searched job categories for Spanish Speaking Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Spanish Speaking Call Center jobs? Cities near Riverside, CA with the most Spanish Speaking Call Center job openings:
Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Temporary. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Call Center Representative

Call Center Representative

Hurtt Family Health Clinic Inc

Tustin, CA

$22.75/hr

Other

Posted 7 days ago

Job description

Description

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year.  This position is on-site (not remote) in Tustin, CA. 


All Call Center Representatives must be bilingual in Spanish and English.  


The best candidate for this position:

  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm


What You'll Do: 

Job Responsibilities & Duties

  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador".

Requirements

What You'll Bring:

Minimum Qualifications

  • High School Diploma 
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated "detail-approach" to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.

Apply