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Spanish Speaking Call Center Jobs in Riverside, CA

Community Health Systems, Inc.

Operator

Riverside, CA · On-site

The Call Center Associate will be able to provide initial service support for inbound/outbound ... Bilingual (English/Spanish) preferred. * Basic computer skills required. * Ability to handle ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Bilingual (Spanish) candidates preferred but not required. * Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial ...

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Bilingual (Spanish) candidates preferred but not required. * Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude. * Preferred ...

Astrana Health Management

Physician - Spanish

Anaheim, CA · On-site

$260 - $295/hr

... Center. This role is ideal for a physician passionate about delivering high-quality, patient ... Spanish-speaking physicians and those with geriatric experience are strongly preferred. Our Values:

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All JobsSpanish Speaking Call Center JobsSpanish Speaking Call Center Jobs in Riverside, CA

Spanish Speaking Call Center information

See Riverside, CA salary details

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How much do spanish speaking call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spanish speaking call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Spanish speaking call center job?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What are the key skills and qualifications needed to thrive as a Spanish speaking call center representative?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are some common challenges faced by Spanish speaking call center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

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The top searched job categories for Spanish Speaking Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Spanish Speaking Call Center jobs?

Cities near Riverside, CA with the most Spanish Speaking Call Center job openings:

Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

LCSW Spanish Speaking

Unicare Community Health Center, Inc.

Pomona, CA

$85K - $90K/yr

Full-time

Re-posted 29 days ago

Job description

Job Description

POSITION:                 Licensed Clinical Social Worker (Spanish Speaking)

REPORT TO:             Director of Behavioral Health

FLSA STATUS:          Exempt

POSITION OVERVIEW

This licensed clinician will provide licensed clinical social work to children, adults, and families or groups regarding psychological or emotional problems such as adjustment to illness and pain, domestic violence, post traumatic stress and anxiety, mood disorders, psychosis, attention deficit, substance abuse, addictive gambling, or family situations. This licensed clinician will develop plans with the client and implements therapeutic treatment plan in strength-based model in both the doctors’ offices and the individual counseling office. The licensed clinician will provide culturally sensitive mental health services to the Latino communities by providing assessments, referrals and follow-up appointments.

DUTIES, RESPONSIBILITIES, and SUPERVISORY RELATIONSHIPS

  • Provide direct behavioral health and medical social work services to Latino individuals, families, groups and communities, under the supervision of the Director of Behavioral Health.
  • Provide crisis counseling as needed and outreach counseling to community settings such as schools, home visits, and other settings as assigned by the Director of Behavioral Health.
  • Provide specialized counseling groups or classes for adjustment to illness, adjustment to pain, parenting classes, depression, grief, anger management, teen issues or on other topics within the scope of license and training.
  • Participate in weekly case review meetings.
  • Supply case files including assessments, treatment plans and progress notes and other reporting and statistical data in a timely manner as required by the law, department and Unicare.
  • Supply court psychosocial evaluations, give reports of attendance and make court appearances when necessary.
  • The LCSW will discusses progress toward goals with client such as controlling weight, controlling pain, adjusting to stress, or substance abuse education and support services such as observing urine tests.
  • The LCSW will be able to conducts relaxation exercises or learn relaxation skills from supervision, facilitate peer counseling groups, and family counseling during clinical therapy sessions.
  • The clinician will refer clients to supportive community services and in-house medical services or support programs to supplement office treatment and counseling.
  • Adheres to accreditation and compliance standards/guidelines and gets yearly cultural supportive training.
  • Performs other training and job-related activities mandated.
  • Assists in development of departmental policy, procedures, and quality improvement activities within the Clinic as directed.
  • Periodically provide community mental health presentations and power point presentations on pain management, childhood mental health issues, or stress management workshops to the community or Unicare staff.

QUALIFICATIONS and REQUIRED SKILLS, KNOWLEDGE & EXPERIENCE

  • Licensed in California as an LCSW and have up to two years of clinical experience post masters degree and preferably some experience in medical social work.
  • Bilingual English/Spanish strongly preferred.

TRAVEL REQUIREMENTS: none 

SALARY RANGE:

WORK HOURS: Full-time exempt employee; ability to work occasional evenings and weekends, as needed.


Employment Type: Full Time
Salary: $85,000 - $90,000 Annual
Bonus/Commission: No