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Spanish Speaking Call Center Jobs in Riverside, CA

Mechanics Bank

Care Center Representative

Irvine, CA · On-site

$20 - $31.83/hr

Bilingual (Spanish) candidates preferred but not required. * Minimum of 1-year experience as a call center representative with demonstrated communication skills and telephone aptitude. * Preferred ...

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All JobsSpanish Speaking Call Center JobsSpanish Speaking Call Center Jobs in Riverside, CA

Spanish Speaking Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do spanish speaking call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for spanish speaking call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish speaking call center representative?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What is a Spanish speaking call center job?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What are some common challenges faced by Spanish speaking call center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

More about Spanish Speaking Call Center jobs
What are popular job titles related to Spanish Speaking Call Center jobs in Riverside, CA? For Spanish Speaking Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Spanish Speaking Call Center jobs in Riverside, CA look for? The top searched job categories for Spanish Speaking Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Spanish Speaking Call Center jobs? Cities near Riverside, CA with the most Spanish Speaking Call Center job openings:
Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Temporary. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Agent, In House Marketing Call Center

Travel + Leisure

Anaheim, CA • On-site

$18.90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Chase Phone Room Agent

As a Chase Phone Room Agent, you're the recovery engine for our sales pipeline. Your job is to contact clients by phone: either signing them up for an upcoming presentation or reconnecting with guests who previously missed their appointment and getting them rescheduled. You'll work onsite supporting multiple resort brands across the region, partnering closely with marketing, sales, and operations to keep tour flow moving and qualified guests in the seats.

This is a performance-driven role with uncapped earning potential.

What You'll Do:

  • Meet monthly tour flow targets set by management

  • Work an outbound call list daily to book new presentation appointments and recover previously missed tours

  • Qualify clients to ensure they meet the right criteria before scheduling

  • Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through

  • Maintain accurate data entry across Salesforce and sales center systems

  • Prepare and deliver chase materials to resort rooms as needed

  • Collaborate with marketing, sales, and resort operations teams across the region

  • Assist at the lobby marketing desk when needed

  • Compile and distribute daily performance numbers to regional leadership

What Success Looks Like:

Your list is worked, your numbers are clean, and qualified guests are showing up. The best Chase Agents are persistent without being pushy; they know how to re-engage a cold contact and turn a missed appointment into a confirmed one.

Duties may evolve based on business needs.

Minimum Requirements and Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • High School Diploma or GED required.

  • Salesforce CRM experience required; advanced familiarity a strong plus.

  • Minimum of 6 months call center, reservations, or equivalent customer service experience required.

  • Ability to actively listen to client needs and use that insight to build value and motivate attendance at a sales presentation.

  • Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.

  • Strong problem-solving and customer service skills with the ability to think on your feet.

  • Demonstrated ability to work under pressure and meet deadlines.

  • Self-motivated, detail-oriented, and able to work independently.

  • Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business needs.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Compensation

The hourly rate for this role is $18.90 - $18.90 plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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