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Remote Call Center Administrator Jobs in Riverside, CA

Kimco Staffing

Call Center Representative

Anaheim, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA ... Have dependable internet access to facilitate hybrid remote and onsite. * Answer customer calls and ...

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Johnson Service Group

Be Seen First

Remote Customer Service Representative I

Irvine, CA · On-site

$18.57/hr

Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center. Must live in Pacific, Mountain or Central time zone. Schedule: Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding5 or more ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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All JobsCall Center Administrator JobsRemote Call Center Administrator JobsRemote Call Center Administrator Jobs in Riverside, CA

Remote Call Center Administrator information

See Riverside, CA salary details

$37.6K

$80K

$149.2K

How much do remote call center administrator jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote call center administrator in Riverside, CA is $80,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $100,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Call Center Administrator vs Remote Customer Service Representative?

AspectRemote Call Center AdministratorRemote Customer Service Representative
CredentialsBasic customer service skills, possibly some administrative experienceCustomer service skills, often no formal certifications required
Work EnvironmentOversees call center operations, manages teams remotelyHandles customer inquiries directly, often from a home office
Employer & IndustryCall centers, customer support companiesRetail, telecom, tech companies

The Remote Call Center Administrator typically manages call center operations and supervises staff, requiring some administrative skills. In contrast, the Remote Customer Service Representative directly interacts with customers to resolve issues. Both roles often work remotely and are common in customer support industries, but the administrator has a broader oversight role.

What is a Remote Call Center Administrator?

A Remote Call Center Administrator is a professional who oversees the daily operations of a call center while working from a remote location. Their responsibilities typically include managing staff schedules, monitoring call quality, implementing policies, and ensuring that customer service standards are met. They also handle technical issues, provide training to agents, and generate performance reports. Remote administrators use various communication and management software to coordinate with their team and maintain productivity. This role allows businesses to operate efficiently without requiring administrators to be physically present at the call center.

What are some common challenges faced by Remote Call Center Administrators, and how can they be managed effectively?

Remote Call Center Administrators often face challenges such as coordinating teams across different time zones, maintaining clear communication, and ensuring consistent performance monitoring. To manage these effectively, it's important to use robust collaboration tools, establish clear protocols, and schedule regular check-ins with team members. Staying proactive in addressing technical issues and fostering an inclusive virtual team environment can also improve workflow and morale.

What are the key skills and qualifications needed to thrive as a Remote Call Center Administrator, and why are they important?

To thrive as a Remote Call Center Administrator, you need strong organizational skills, experience in customer service management, and typically a background in business administration or a related field. Familiarity with call center software (such as Zendesk or Five9), CRM systems, and workforce management tools is essential. Excellent communication, problem-solving abilities, and leadership skills help you effectively manage remote teams and resolve issues quickly. These skills and qualities are vital for maintaining operational efficiency, high customer satisfaction, and team cohesion in a virtual environment.
What are popular job titles related to Remote Call Center Administrator jobs in Riverside, CA? For Remote Call Center Administrator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Administrator jobs in Riverside, CA look for? The top searched job categories for Remote Call Center Administrator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Call Center Administrator jobs? Cities near Riverside, CA with the most Remote Call Center Administrator job openings:
Remote Call Center Administrator jobs near you
Call Center Representative

Call Center Representative

Kimco Staffing

Anaheim, CA • On-site, Remote

$21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Manufacturing company in the Huntington Beach area is seeking a Customer Service Representative. After 30 day training, you will work 2 days remotely (Mon/Fri). 
Job Title: Call Center Representative (Inbound/Outbound)
Hours: 8am - 4:45 pm 
Location: Huntington Beach, CA 
Pay: $21.00 per hour 
Job Description/ Essential Functions: 
The Customer Service Representative (CSR) is responsible for providing first-class customer service to all customers by using excellent, in-depth knowledge of company products as well as communicating effectively with team members of the customer service team in a remote work environment. 
Ind addition to these duties, the Customer Service Representative will also:
  
  • Have dependable internet access to facilitate hybrid remote and onsite.    
  • Answer customer calls and actively listen to identify their issues. 
  • Build customer relationships, earning their loyalty and trust. 
  • Enter customer orders and returns in ERP system. 
  • Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options and resolving warranty concerns.
Attributes/Skills Required:
  • Ability to read, write, speak, and understand English fluently. 
  • Excellent interpersonal, organizational, and communication skills. 
  • Excellent verbal and written communication. 
  • Ability to explain things easily in ways that people can understand. 
  • A sense of urgency and efficiency in all tasks
To Apply: Email your resume for consideration

PandoLogic. Keywords: Call Center Representative, Location: Anaheim, CA - 92807 , PL: 603812644
Kimco Staffing logo

About Kimco Staffing

Sourced by ZipRecruiter

Kimco Staffing Services, Inc. was founded in 1986 by Kim I. Megonigal. Mr. Megonigal built Kimco from the ground up, on a Foundation of Integrity, Innovation, Excellent service and a Genuine concern for people. In the early years of the Company’s success, Kimco Office Professionals and Industrial Staffing paved the way for the incredible growth of Kimco. While Kimco enjoyed a solid reputation for Quality, Consistency and Unparalleled customer service, Mr. Megonigal saw the opportunity to create specialized practices that truly catered to the needs of his clients and candidates. We have helped more than 212,000 people find employment since 1986. You can count on Kimco Staffing Services to connect you with top employers and guide you every step of the way in your job search. With more than 30 years of award winning service.

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1986

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