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Overnight Google Call Center Jobs in Riverside, CA

Search Engine Optimization Opener ( call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type ...

Search Engine Optimization Opener ( call center ) (Santa Ana) Appsolutely Media Map data © OpenStreetMap google map compensation: hourly vs Commission plus daily and weekly bonus employment type ...

Operations Lead

Chino, CA · On-site

$25 - $30/hr

Monitor call center performance including overall volumes, drop rates, and wait times * Monitor ... Familiarity with Google Sheets To apply, please complete the following 20-minute assessment ...

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Overnight Google Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do overnight google call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for overnight google call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are common challenges faced by agents working in an overnight Google call center, and how can they be managed?

Working overnight at a Google call center often involves unique challenges such as maintaining alertness during non-traditional hours and handling customer inquiries when fewer support resources may be available on-site. Agents may also encounter a higher volume of urgent or escalated cases from international clients due to time zone differences. To manage these challenges, it's important to develop healthy sleep routines, utilize available support channels, and communicate closely with team members across shifts. Google typically provides wellness resources and encourages regular check-ins to support overnight staff.

What skills and qualifications are needed to thrive as an overnight Google call center representative?

To thrive as an Overnight Google Call Center Representative, you need excellent customer service skills, strong problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Google Workspace tools is commonly required. Outstanding communication, patience, and resilience are important soft skills, especially for handling overnight shifts and challenging customer interactions. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining high service standards during non-standard hours.

What is the difference between Overnight Google Call Center vs Customer Service Representative?

AspectOvernight Google Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM - 6 AMDaytime or flexible hours, generally 8 AM - 6 PM
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service roles
Required SkillsCommunication, problem-solving, familiarity with Google productsCommunication, patience, product knowledge
CertificationsNone specific, but tech familiarity helpsCustomer service training often preferred

The Overnight Google Call Center involves handling customer inquiries related to Google products during overnight hours, often requiring technical familiarity. Customer Service Representatives provide support across various industries during regular hours. Both roles focus on communication skills but differ mainly in shift timing and work environment.

What is an overnight Google call center representative?

Overnight Google Call Center jobs involve providing customer support and technical assistance to Google users during nighttime hours, typically outside standard business times. Employees in these roles handle inquiries via phone, chat, or email, addressing issues related to Google services and products. Working overnight shifts requires strong communication skills, the ability to troubleshoot technical problems, and the flexibility to work non-traditional hours. These positions are ideal for individuals seeking night shifts or who prefer working outside of regular daytime schedules.
What are the most commonly searched types of Google Call Center jobs in Riverside, CA? The most popular types of Google Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Overnight Google Call Center jobs? Cities near Riverside, CA with the most Overnight Google Call Center job openings:
Infographic showing various Overnight Google Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Call Center Representative/IESBDC (UEC)

California State University

San Bernardino, CA • On-site

$16.90 - $18/hr

Part-time

Re-posted 8 days ago


California State University rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

258th of 617 rated colleges and universities


Job description

Call Center Representative/IESBDC (UEC)
Job no: 555246
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Part Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Staff, Part Time, Non-Benefited position through 12/31/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.90-$18.00 per hour.
Location: Main office location: Temecula. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties.
Work Schedule
19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the range of 8:00AM-5:00PM. Some nights, weekend work may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the SBDC Director, the Call Center Representative will work independently to:
  • Maintain MIS and EDMIS System and act as technical support for Centers.
  • Respond swiftly and courteously to all potential customer phone inquiries.
  • Conducting inbound and outbound customer service calls.
  • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients.
  • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
  • Documenting details of all calls and customer interactions.
  • Rescheduling or canceling meetings in a timeous manner.
  • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes.
  • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics.
  • Responds to 30-50 calls per day.
  • Educate clients on programs and other service offerings.
  • Managing multiple systems and programs simultaneously.
  • Other duties as assigned.
  • Some travel required for training outreach offices and conferences within the two counties.

Minimum Qualifications
  • Education: High School Diploma.
  • Experience: 1 Year General Office Experience
  • Other:
    • Required computer skills to perform job, include Google Docs, Microsoft Office,
      PowerPoint, Windows, Constant Contact, Zoom, Canva, social media.
    • Excellent organizational, time management, interpersonal skills, and telephone etiquette.
    • Excellent oral and written communication skills, including ability to give public presentations.
    • Ability to learn new program and service offerings quickly and discuss options and features in detail.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.

Benefits Include:
  • Sick pay accruals.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.

EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Feb 19 2026 Pacific Standard Time
Applications close:
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About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US