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Overnight Google Call Center Jobs (NOW HIRING)

Descanso Gardens Foundation

$18.50/hr

The Guest Services Representative, Call-Center supports excellent customer service and a welcoming ... Intermediate knowledge of Gmail, Google Docs, and Google Sheets preferred. Excellent communication ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Proficiency working with CRM, booking software and Google Suite * Previous call center experience is preferred RESPONSIBILITIES: * Consistently make 100+ Outbound calls per day * Make 10+ prospect ...

Cleco

Call Center Representative

Pineville, LA · On-site

$14.75 - $18.50/hr

The Call Center Representative is an entry level professional with knowledge of Customer Service ... This position will be assigned to the Overnight 12 hr. shift (7:00 PM to 7:00 AM). Key ...

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How much do overnight google call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for overnight google call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an overnight Google call center representative?

Overnight Google Call Center jobs involve providing customer support and technical assistance to Google users during nighttime hours, typically outside standard business times. Employees in these roles handle inquiries via phone, chat, or email, addressing issues related to Google services and products. Working overnight shifts requires strong communication skills, the ability to troubleshoot technical problems, and the flexibility to work non-traditional hours. These positions are ideal for individuals seeking night shifts or who prefer working outside of regular daytime schedules.

What skills and qualifications are needed to thrive as an overnight Google call center representative?

To thrive as an Overnight Google Call Center Representative, you need excellent customer service skills, strong problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Google Workspace tools is commonly required. Outstanding communication, patience, and resilience are important soft skills, especially for handling overnight shifts and challenging customer interactions. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining high service standards during non-standard hours.

What are common challenges faced by agents working in an overnight Google call center, and how can they be managed?

Working overnight at a Google call center often involves unique challenges such as maintaining alertness during non-traditional hours and handling customer inquiries when fewer support resources may be available on-site. Agents may also encounter a higher volume of urgent or escalated cases from international clients due to time zone differences. To manage these challenges, it's important to develop healthy sleep routines, utilize available support channels, and communicate closely with team members across shifts. Google typically provides wellness resources and encourages regular check-ins to support overnight staff.

What is the difference between Overnight Google Call Center vs Customer Service Representative?

AspectOvernight Google Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM - 6 AMDaytime or flexible hours, generally 8 AM - 6 PM
Work EnvironmentCall center setting, often remote or office-basedOffice, retail, or remote customer service roles
Required SkillsCommunication, problem-solving, familiarity with Google productsCommunication, patience, product knowledge
CertificationsNone specific, but tech familiarity helpsCustomer service training often preferred

The Overnight Google Call Center involves handling customer inquiries related to Google products during overnight hours, often requiring technical familiarity. Customer Service Representatives provide support across various industries during regular hours. Both roles focus on communication skills but differ mainly in shift timing and work environment.

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Overnight Google Call Center jobs near you
Infographic showing various Overnight Google Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

On-site

Descanso Gardens Foundation
51 - 200 employees
Learn more about Descanso Gardens Foundationexternal

$18.50/hr

Part-time

Posted 14 days ago

Descanso Gardens rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job description:The Guest Services Representative, Call-Center supports excellent customer service and a welcoming, positive experience for all visitors with a particular focus on supporting the Descanso Gardens seasonal programs "Carved" and "Enchanted: Forest of Light." Under the direction of the Call Center Coordinator, the Representative works directly with the public, members, staff, and volunteers across all guest service areas, but with a focus on phone call and email communications.JOB CLASSIFICATION:This is a part-time seasonal, non-exempt position. Descanso Gardens are open 364 days per year with extended evening hours in spring and summer and evening programming in fall and winter. Shift times and schedules may change based on operational needs and include weekends, mornings, and evenings.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Ensures excellent customer service and positive visitor experiences.Ensures day-to-day call-center operations under the direction of the Call Center CoordinatorResponds to calls and emails per the guidelines given by the Call Center CoordinatorCommunicates across departments to support events, programs, membership, and development activities.Performs admissions, ticketing, membership sales, renewals, upgrades, opening/closing duties, and public program support.Supports Boddy House, Sturt Haaga Gallery, Descanso Railroad, and Courtesy Shuttle operations.Trained in First Aid, AED operation, and incident documentation.Performs other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:1 year sales and cash handling experience preferred.2 years customer service experience required.1 year experience in a call center position preferred.Experience with Altru by Blackbaud preferred.Intermediate knowledge of Gmail, Google Docs, and Google Sheets preferred. Excellent communication skills and telephone etiquette required.Valid California driver's license required.EQUIPMENT USED AND PHYSICAL DEMANDS:Computer, cash register, phone, credit card processing equipment, office equipment, two-way radio, and courtesy shuttle. Must be able to work indoors and outdoors, walk long distances, stand for extended periods, and occasionally lift up to 15 pounds.Compensation: Up to $18.50 per hourWork Location: In person

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