ZipRecruiter

Log In

2

Remote Call Center Administrator Jobs (NOW HIRING)

RemX

Be Seen First

Remote Call Center Supervisor (Experience Required)

Phoenix, AZ · Remote

$31/hr

We are seeking an experienced Remote Call Center Supervisor(US BASED ONLY) to oversee daily call center operations, support frontline agents, and serve as the primary communication bridge between ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound, outbound ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

next page

Showing results 1-20

All JobsCall Center Administrator JobsRemote Call Center Administrator Jobs

Remote Call Center Administrator information

See salary details

$36K

$76.7K

$143K

How much do remote call center administrator jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote call center administrator in the United States is $76,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Call Center Administrator vs Remote Customer Service Representative?

AspectRemote Call Center AdministratorRemote Customer Service Representative
CredentialsBasic customer service skills, possibly some administrative experienceCustomer service skills, often no formal certifications required
Work EnvironmentOversees call center operations, manages teams remotelyHandles customer inquiries directly, often from a home office
Employer & IndustryCall centers, customer support companiesRetail, telecom, tech companies

The Remote Call Center Administrator typically manages call center operations and supervises staff, requiring some administrative skills. In contrast, the Remote Customer Service Representative directly interacts with customers to resolve issues. Both roles often work remotely and are common in customer support industries, but the administrator has a broader oversight role.

What is a remote call center administrator?

A Remote Call Center Administrator is a professional who oversees the daily operations of a call center while working from a remote location. Their responsibilities typically include managing staff schedules, monitoring call quality, implementing policies, and ensuring that customer service standards are met. They also handle technical issues, provide training to agents, and generate performance reports. Remote administrators use various communication and management software to coordinate with their team and maintain productivity. This role allows businesses to operate efficiently without requiring administrators to be physically present at the call center.

What are some common challenges faced by remote call center administrators, and how can they be managed effectively?

Remote Call Center Administrators often face challenges such as coordinating teams across different time zones, maintaining clear communication, and ensuring consistent performance monitoring. To manage these effectively, it's important to use robust collaboration tools, establish clear protocols, and schedule regular check-ins with team members. Staying proactive in addressing technical issues and fostering an inclusive virtual team environment can also improve workflow and morale.

What are the key skills and qualifications needed to thrive as a remote call center administrator?

To thrive as a Remote Call Center Administrator, you need strong organizational skills, experience in customer service management, and typically a background in business administration or a related field. Familiarity with call center software (such as Zendesk or Five9), CRM systems, and workforce management tools is essential. Excellent communication, problem-solving abilities, and leadership skills help you effectively manage remote teams and resolve issues quickly. These skills and qualities are vital for maintaining operational efficiency, high customer satisfaction, and team cohesion in a virtual environment.
More about Remote Call Center Administrator jobs
What cities are hiring for Remote Call Center Administrator jobs? Cities with the most Remote Call Center Administrator job openings:
What are the most commonly searched types of Call Center Administrator jobs? The most popular types of Call Center Administrator jobs are:
What states have the most Remote Call Center Administrator jobs? States with the most job openings for Remote Call Center Administrator jobs include:
What job categories do people searching Remote Call Center Administrator jobs look for? The top searched job categories for Remote Call Center Administrator jobs are:
Remote Call Center Administrator jobs near you
Infographic showing various Remote Call Center Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,697 per year, or $36.9 per hour.

Remote Call Center Supervisor (Experience Required)

RemX

Phoenix, AZ • Remote

$31/hr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are seeking an experienced Remote Call Center Supervisor(US BASED ONLY) to oversee daily call center operations, support frontline agents, and serve as the primary communication bridge between internal teams and external partners. Interested apply now!!

Position: Remote Call Center Supervisor

Start Date: TBD
Equipment Provided and Shipped directly to your home
Paid Training Included

Weekly pay/Full time hours

MUST BE LOCATED IN ONE OF OUR U.S APPROVED STATES FOR CONSIDERATION
Schedule: Must be able to work any 8‐hour shift assigned to you Monday–Friday between 8 AM–10 PM EST.

Key Responsibilities

  • Lead, coach, and support remote call center agents to ensure high‐quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow‐up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 2+ years of RECENT call center management or liaison experience

(NO EXCEPTIONS)

  • Recent experience in leadership with awesome communication, and conflict‐resolution skills.
  • Ability to work any shift within 8 AM–10 PM EST/CST, Monday–Friday.
  • Tech‐savvy and comfortable navigating multiple systems.
  • Reliable high‐speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)

APPLY NOW!

RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All RemX Jobs