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Call Center Administrator Jobs (NOW HIRING)

Betances Health Center

Call Center

Manhattan, NY · On-site

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following : Managing inbound and outbound patient ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following : Managing inbound and outbound patient ...

prometric

Test Center Administrator

Norwalk, CT

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Norwalk, CT

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Charleston, WV

$13 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Norwalk, CT

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Charleston, WV · On-site

$13 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Norwalk, CT

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Norwalk, CT

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

New York, NY

$14.50 - $17.50/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

New York, NY

$14.50 - $17.50/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

New York, NY · On-site

$14.50 - $17.50/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Charleston, WV

$13 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator

Norwalk, CT · On-site

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator

Norwalk, CT · On-site

$16.35/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Fresno, CA · On-site

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Wichita, KS

$11.75 - $14.25/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Warwick, RI · On-site

$13.25 - $16/hr

JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Call Center Administrator information

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$36K

$76.7K

$143K

How much do call center administrator jobs pay per year?

As of Jun 15, 2026, the average yearly pay for call center administrator in the United States is $76,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Call Center Administrators, and how are they addressed?

Call Center Administrators often manage issues like high call volumes, scheduling conflicts, and maintaining consistent service quality among staff. They address these challenges by using advanced scheduling software, real-time monitoring tools, and supporting their teams with clear communication and targeted training. Additionally, they may collaborate closely with IT and management to resolve technical issues quickly and implement process improvements. Remaining adaptable and proactive helps administrators ensure smooth operations and a positive customer experience. Understanding these challenges and how to overcome them can help you excel in the role and prepare for leadership opportunities.

Can I apply for a call center without experience?

Call center administrator roles often do not require prior experience, as employers typically provide training on company systems and customer service protocols. Basic skills such as communication, computer literacy, and a customer-focused attitude are usually sufficient for entry-level positions.

What does a call center administrator do?

A call center administrator manages daily operations of a call center, oversees staff scheduling, ensures customer service standards are met, and maintains operational efficiency. They often use call management software and require strong organizational and communication skills.

What are the key skills and qualifications needed to thrive in the Call Center Administrator position, and why are they important?

A Call Center Administrator should possess strong organizational skills, experience in call center operations, and typically an associate's or bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, call routing systems, and workforce management tools is important, and certifications such as CompTIA Project+ or CCNA can be beneficial. Excellent interpersonal abilities, problem-solving skills, and the capacity to communicate effectively with diverse teams are valuable soft skills in this position. These qualifications ensure efficient call center operations, enhance customer service, and support both staff and management needs.

What job makes $10,000 a month without a degree?

A Call Center Administrator typically does not earn $10,000 a month without a degree; such high salaries are uncommon in this role. High-paying jobs that can reach this level without a degree often include specialized sales, real estate brokers, or certain entrepreneurial ventures, but they usually require significant experience, skills, or certifications. Most roles with this income level generally demand advanced skills or industry-specific knowledge rather than formal education alone.

What is a Call Center Administrator job?

A Call Center Administrator oversees the daily operations of a call center, ensuring efficiency, productivity, and customer satisfaction. They manage staffing, monitor performance metrics, implement policies, and troubleshoot technical or operational issues. Their role also includes training employees, maintaining compliance with company standards, and optimizing workflows to improve service quality. Effective communication, problem-solving, and leadership skills are essential for success in this role.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, experience, and sometimes certifications, and may include bonuses or performance incentives.
More about Call Center Administrator jobs
What are the most commonly searched types of Call Center Administrator jobs? The most popular types of Call Center Administrator jobs are:
What states have the most Call Center Administrator jobs? States with the most job openings for Call Center Administrator jobs include:
What job categories do people searching Call Center Administrator jobs look for? The top searched job categories for Call Center Administrator jobs are:
Call Center Administrator jobs near you
Infographic showing various Call Center Administrator job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 96% Full Time, and 1% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,697 per year, or $36.9 per hour.
Call Center

Call Center

Betances Health Center

Manhattan, NY • On-site

$17.75 - $22/hr

Other

Posted 25 days ago

Job description

Description
Functional Title: CALL CENTER REPRESENTATIVE
Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following: Managing inbound and outbound patient communications to ensure timely and easy access to care. This role is critical in delivering excellent customer service, scheduling appointments, and supporting patient engagement. The representative will serve as a key point of contact for patients, ensuring a seamless and positive patient experience while maintaining accuracy.
Requirements
KNOWLEDGE, EDUCATION, SKILLS, AND ABILITIES REQUIRED:
  • High school diploma or equivalent required; Associate degree preferred
  • 1-2 years of experience in healthcare, call center, or patient access roles preferred
  • Experience with eClinicalWorks (eCW) strongly preferred
  • Strong computer skills, including Microsoft Office applications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Ability to handle confidential information with discretion
  • Ability to multitask and work efficiently under pressure
  • Bilingual skills preferred
  • FQHC experience is a plus

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