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Evening Call Center Jobs in Riverside, CA (NOW HIRING)

IHire Employment Services

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Tech Department/IT

Diamond Bar, CA · On-site

$23/hr

Occasional evening shifts may be required with advance notice Qualifications: * CompTIA A+ certification preferred, or 1-2 years of equivalent experience * Strong communication skills * Call center ...

Skill

IT Technician [211534]

Diamond Bar, CA · On-site

$19 - $23/hr

Prior experience in a call center or phone support environment is a major plus. * Physical ... Occasional evening shifts may be required (advance notice will always be provided). The target ...

Aquent

IT Technician

Diamond Bar, CA · On-site

$19 - $23/hr

Prior experience in a call center or phone support environment is a major plus. * Physical ... Occasional evening shifts may be required (advance notice will always be provided). The target ...

San Manuel Casino

Supervisor, Box Office

Highland, CA · On-site

... will-call for all ticketed events as they pertain to the Yaamava' Event Center and ensures ... Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a ...

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All JobsEvening Call Center JobsEvening Call Center Jobs in Riverside, CA

Evening Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do evening call center jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for evening call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are Evening Call Center jobs?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What Are Evening Jobs Working in a Call Center?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an Evening Call Center Representative, and why are they important?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs
What are the most commonly searched types of Call Center jobs in Riverside, CA? The most popular types of Call Center jobs in Riverside, CA are:
What are popular job titles related to Evening Call Center jobs in Riverside, CA? For Evening Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Evening Call Center jobs in Riverside, CA look for? The top searched job categories for Evening Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Evening Call Center jobs? Cities near Riverside, CA with the most Evening Call Center job openings:
Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Riverside, CA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 10% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.
Tech Department/IT

Tech Department/IT

IHire Employment Services

Diamond Bar, CA • On-site

$23/hr

Full-time

Posted 11 days ago

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Job description

Responsibilities include, but are not limited to:

  • Imaging laptops and tablets
  • Assisting with miscellaneous tasks such as receiving equipment, inventory management, and IT storage cleanup
  • Following direction from the IT Support Supervisor in executing day-to-day responsibilities
  • Maintaining a high level of customer service for end users (both technical and soft skills)
  • Escalating issues to the appropriate IT teams as needed
  • Documenting all incoming issues and routing them to the correct support teams

Schedule:

  • Standard 8hr Shift range between 5:00 AM – 5:30 PM, with possible overtime based on business needs
  • Occasional evening shifts may be required with advance notice

Qualifications:

  • CompTIA A+ certification preferred, or 1–2 years of equivalent experience
  • Strong communication skills
  • Call center/phone support experience is a plus

Location: Onsite in Diamond Bar, Monday through Friday

Company Description

iHire Employment Services is dedicated to offer you a Career with great pay, good benefits and long term- temp to hire positions.