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Evening Call Center Jobs in Riverside, CA (NOW HIRING)

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$11

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$26

How much do evening call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for evening call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is an evening call center job?

Evening Call Center jobs involve handling customer inquiries, providing support, and sometimes making outbound calls during evening hours, typically after regular business hours. These roles can be found in various industries such as telecommunications, retail, healthcare, and financial services. Employees may answer questions, resolve issues, process orders, or provide technical assistance. Evening shifts are ideal for those seeking flexible or part-time work schedules. Good communication skills and basic computer proficiency are usually required.

What is the difference between Evening Call Center vs Night Customer Service Representative?

AspectEvening Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentCall center setting, shift-based, indoorCall center or remote, shift-based, indoor
Industry UsageCustomer support, telecommunication, salesCustomer support, retail, service industries
Common Search/ComparisonYesYes

The Evening Call Center and Night Customer Service Representative roles both involve providing customer support during evening hours. The main differences lie in job titles used by employers and slight variations in industry terminology. Both positions typically require similar credentials and work in indoor, shift-based environments. They serve similar industries such as telecommunications, retail, and service sectors, making them comparable options for those seeking evening or night customer support roles.

What does an evening call center representative do?

Evening call center jobs include a variety of positions that range from sales to customer service. During your shift, you may work as a representative agent for your company, help troubleshoot any issue reported by customers, or make sales pitches to qualified leads. Most call centers are either inbound facilities that answer questions from customers calling in or outbound call centers that initiate contact with people. Some call centers specialize in certain types of jobs, such as calling to remind people about medical appointments. The definition of evening jobs varies by call center, but it usually refers to shifts that start sometime around mid-afternoon and continue until late evening or early night.

What are the key skills and qualifications needed to thrive as an evening call center representative?

To thrive as an Evening Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is usually required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are important to ensure efficient problem-solving, positive customer experiences, and consistent performance during high-volume evening shifts.

What are some common challenges faced by evening call center agents, and how can they be managed?

Evening call center agents often deal with higher call volumes and customers who may be frustrated after a long day, which can increase stress and require strong conflict resolution skills. Working non-traditional hours can also impact work-life balance, so time management and self-care are important. Many centers offer team support, regular breaks, and access to supervisors to help agents manage these challenges effectively. Engaging with team members during shift overlap and participating in training sessions can also boost morale and performance during evening hours.
More about Evening Call Center jobs

What are the most commonly searched types of Call Center jobs in Riverside, CA?

The most popular types of Call Center jobs in Riverside, CA are:

What are popular job titles related to Evening Call Center jobs in Riverside, CA?

For Evening Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Evening Call Center jobs in Riverside, CA look for?

The top searched job categories for Evening Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Evening Call Center jobs?

Cities near Riverside, CA with the most Evening Call Center job openings:

Evening Call Center jobs near you
Infographic showing various Evening Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Student Support Counselor

Kansas Health Science Center

Anaheim, CA • Hybrid

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Description:

Position Summary:

Reporting to the Assistant Director/Director/Senior Director of Student Advising, Student Support Counselors (SSC) are the single-point of access for students and provides student-centered support services. SSCs administer a high-level of student service to ensure retention, student satisfaction, and success of students. SSCs are responsible for adhering to all internal, federal, Department of Education, and affiliate policies and procedures. Student contact is extensive and substantive as is maintaining accurate records in order to support students through their programs. Staff members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations' need for access to services. We are looking to fill this position at one of our ground campuses: Anaheim, Chicago, Dallas, DC, or Los Angeles. The position is a hybrid with work both on campus and remote.

About the Department:

The Student Support Services department provides comprehensive support to students through four functional areas: Student Advising, Career Services, Student Support Operations, and the Office of the Registrar. Each area is led by a director-level leader and collaborates closely with academic and administrative partners across The Chicago School to deliver an integrated, student-centered experience.

Our mission is to foster student success by providing exceptional service, proactive support, and meaningful co-curricular opportunities that complement students' academic journeys. Team members are committed to delivering a high standard of customer service while working collaboratively across the institution to promote student persistence, engagement, and achievement.

Student Support Services professionals are expected to demonstrate sound judgment, initiative, and accountability while managing responsibilities independently and as part of a collaborative team. In support of our diverse student population, positions within the department may require occasional evening and weekend hours to ensure accessible, responsive, and student-focused services.
Principle Duties:

  • Work with and support new and continuing students at various stages of their education.
  • Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
  • Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
  • Respond to calls and e-mails from incoming or current students on a daily basis by providing guidance regarding course work, policies, and support.
  • Ensure student's academic account/record are accurate and up-to-date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
  • Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
  • Advising students on course/program content and registration in degree program of study.
  • Follow-up on the progress ofAcademic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or are in need of additional support.
  • Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
  • Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
  • Advise students on support services and resources available to them through their school.
  • Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
  • Perform other duties as assigned.

Essential Knowledge, Skills, and Abilities:

  • Excellent PC skills (Word, Excel, Power Point) and other clerical skills (phone skills, typing, filing)
  • Skills to establish and maintain effective relationships
  • Excellent verbal and written communication skills
  • Organizational and time management skills
  • Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position, title, or location
  • Excellent team work


Position Qualifications:

  • Bachelor's degree required
  • Experience within student facing positions and/or higher education preferred
  • Ability to work occasional weekends and evenings
The Chicago School offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.The Chicago School is an Equal Opportunity Employer.

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Company:

The Chicago School

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