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Early Morning Call Center Representative Jobs in Riverside, CA

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA Pay: $21.00 per hour / Essential Functions: The Customer Service Representative (CSR) is responsible ...

Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve.  As a Call Center Representative you'll be ...

As a Call Center Representative II , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative I , you will be one of the first points of contact for newly enrolled clients, helping them understand what to expect, access their client portal, and complete the ...

As a Call Center Representative II , you won't just answer calls -- you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

As a Call Center Representative II , you won't just answer calls - you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence. If you thrive in a fast-paced ...

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Early Morning Call Center Representative information

See Riverside, CA salary details

$11

$18

$26

How much do early morning call center representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for early morning call center representative in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What are typical work hours and schedules for an Early Morning Call Center Representative?

Early Morning Call Center Representatives generally work shifts that start between 4:00 AM and 8:00 AM, depending on the organization's hours of operation and customer needs. Schedules may include weekdays or weekends, and some employers offer part-time or full-time opportunities to accommodate different availabilities. It's common to work in a team environment, with support and supervision from shift leaders or managers. Early morning shifts can be an excellent fit if you prefer to start your workday early and benefit from a quieter environment before peak hours.

What is an Early Morning Call Center Representative job?

An Early Morning Call Center Representative handles customer inquiries, support requests, and problem resolution during the early hours of the day. They typically work in industries like customer service, healthcare, or finance, assisting customers via phone, chat, or email. Responsibilities include answering questions, processing orders, troubleshooting issues, and documenting interactions. This role requires strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. Early morning shifts may start as early as 4 or 5 AM, depending on the company’s needs.

What are the key skills and qualifications needed to thrive in the Early Morning Call Center Representative position, and why are they important?

To thrive as an Early Morning Call Center Representative, you should have strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, and some positions may prefer prior call center experience. Excellent listening skills, patience, and the ability to stay calm under pressure are crucial soft skills in this role. These competencies help ensure effective customer service, quick issue resolution, and a positive experience even during early shifts.

What are the most commonly searched types of Call Center Representative jobs in Riverside, CA? The most popular types of Call Center Representative jobs in Riverside, CA are:
What are popular job titles related to Early Morning Call Center Representative jobs in Riverside, CA? For Early Morning Call Center Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Early Morning Call Center Representative jobs in Riverside, CA look for? The top searched job categories for Early Morning Call Center Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Early Morning Call Center Representative jobs? Cities near Riverside, CA with the most Early Morning Call Center Representative job openings:
Call Center Representative

$22.75/hr

Other

Posted 7 days ago


Job description

Description

The Call Center Representative answers all incoming calls from the main clinic phone line and routes calls to the appropriate department or employee. Schedules patient appointments for all departments, locations, and providers at appropriate clinic locations with appropriate providers as part of the Patient Services team.


This position is full-time with a schedule of Monday through Friday 8am to 5pm, with occasional weekend hours for a rotating Saturday morning shift (Saturday 8am-12pm) approximately 2-5 times per year.  This position is on-site (not remote) in Tustin, CA. 


All Call Center Representatives must be bilingual in Spanish and English.  


The best candidate for this position:

  • is bilingual in Spanish with strong verbal and written communication skills
  • has previous successful experience working in a busy call center or telephone based customer service (100+ calls per day)
  • has basic typing, telephone technical, and computer skills (Microsoft Word, Outlook, and Excel). Knowledge of EMR (Electronic Medical Records) systems is a plus.
  • knowledge of referrals, health insurance, or patient services is preferred but not required
  • has a positive, patient, and professional demeanor at all times to coworkers and patients
  • is dependable, self-motivated, proactive, and a team player
  • is able to commit to a schedule of Monday-Friday 8am-5pm


What You'll Do: 

Job Responsibilities & Duties

  • Schedules patient appointments for medical, dental, mental health, chiropractic and optometry visits.
  • Maintains a thorough knowledge of appointment policies and procedures to ensure appointments are scheduled accurately to provide a positive experience for all patients.
  • Routes calls to appropriate staff in a timely and efficient manner.
  • Participates in staff and educational meetings.
  • Maintains confidentiality of all telephone calls and messages as appropriate.
  • Receives faxed documents, and distributes to appropriate staff.
  • Routes or replies to messages left in clinic voice message queue.
  • Reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff.
  • Maintains the highest level of professionalism when answering telephone calls as HFHC "Ambassador".

Requirements

What You'll Bring:

Minimum Qualifications

  • High School Diploma 
  • 6 months - 1 year of call center or medical receptionist experience. Community Clinic setting experience is preferred but not required
  • Bilingual in Spanish and English with comprehension of medical terms in both languages.
  • A pleasant personality to people you are speaking to on the telephone, visitors, and company personnel.
  • Ability to receive instruction and multi-task while working in a fast-paced environment.
  • Excellent written, interpersonal and verbal communication skills.
  • Demonstrated "detail-approach" to administration and organization.
  • Proficiency in Microsoft Windows and Office (Word, Excel, Outlook, PowerPoint, Internet Explorer).
  • Ability to recognize and maintain confidentiality of information as appropriate.