ZipRecruiter

Log In

1

Call Center Trainer Jobs in Indiana (NOW HIRING)

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Training and Orientation at our Headquarters in Indianapolis * Mentorship Onboarding Program ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Training and Orientation at our Headquarters in Indianapolis * Mentorship Onboarding Program ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Required 2 Years Customer service related experience. Required 2 Years Experience adhering to ethical and confidentiality ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Mission Pre-born In

Call Center Representative

Indianapolis, IN · On-site

$17 - $20/hr

  • Medical

  • Retirement

  • PTO

We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team ... We empower clinics through providing training, consultation, and equipment to help rescue babies ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN ... Apply knowledge acquired in training and utilizes resources to analyze and problem-solve. * Respond ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

Grote Automotive

Call Center Team Lead

Fort Wayne, IN · On-site

$20 - $25/hr

  • Medical

  • Retirement

  • PTO

... coaching, training, and motivating our call center team while ensuring customers receive ... exceptional service throughout their buying journey. We Offer: • Competitive pay plus performance ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

  • Medical

  • PTO

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest ...

previous pagenext page

Showing results 21-40

All JobsCall Center Trainer JobsCall Center Trainer Jobs in Indiana

Call Center Trainer information

See Indiana salary details

$13

$23

$34

How much do call center trainer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center trainer in Indiana is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a call center trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What does a call center trainer do?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

What are some common challenges faced by call center trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.
More about Call Center Trainer jobs

What are the most commonly searched types of Call Center Trainer jobs in Indiana?

The most popular types of Call Center Trainer jobs in Indiana are:

What are popular job titles related to Call Center Trainer jobs in Indiana?

For Call Center Trainer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Call Center Trainer jobs in Indiana look for?

The top searched job categories for Call Center Trainer jobs in Indiana are:

What cities in Indiana are hiring for Call Center Trainer jobs?

Cities in Indiana with the most Call Center Trainer job openings:

What are popular job titles related to Call Center Trainer jobs in IN?

For Call Center Trainer jobs in IN, the most frequently searched job titles are:

Call Center Trainer jobs near you
Infographic showing various Call Center Trainer job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,961 per year, or $23.5 per hour.

Call Center Representative

Resource Hub

Indianapolis, IN • On-site

$15.25 - $19/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 22 hours ago

Job description

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.
As we continue to expand our reach, we're looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you're supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.
Why You Should Apply:

  • We offer health, dental, and vision benefits plus HSA incentives
  • 401 (k) match with personal finance seminars and one-on-one assistance
  • Tuition Reimbursement
  • Training and Orientation at our Headquarters in Indianapolis
  • Mentorship Onboarding Program
  • Employee Recognition Program
  • Leadership Development Program
  • Health and well-being initiatives through our Employee Assistance Program
For prompt communication, we encourage applicants to opt into texting during the application process.
Overview:
The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up.
Below are additional key functions and skills for this opportunity:
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Make outbound calls related to service requests, voicemails, and follow-ups
  • Document and update patient information within internal systems
  • Coordinate with internal teams, including local offices and field representatives
  • Assist with questions related to equipment, services, deliveries, and general support
  • Enter and manage service tickets as needed
  • Communicate clearly regarding service timelines and next steps
  • Maintain compliance with company policies and procedures
Qualifications and Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of experience in a call center or high-volume customer service environment
  • Strong communication skills, both verbal and written
  • Comfortable working with computers, data entry, and internal systems
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with strong organizational skills

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply