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Call Center Trainer Jobs in Indiana (NOW HIRING)

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Participate in training and development activities to improve job performance and customer service ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Participate in training and development activities to improve job performance and customer service ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Participate in training and development activities to improve job performance and customer service ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Participate in training and development activities to improve job performance and customer service ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Participate in training and development activities to improve job performance and customer service ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

ATC

Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Specialist Location: Indianapolis, IN Responsibilities include: · Enjoys Learning ... training and utilizes resources to analyze and problem-solve. · Respond to a variety of tax ...

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Training and Orientation at our Headquarters in Indianapolis * Mentorship Onboarding Program ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

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All JobsCall Center Trainer JobsCall Center Trainer Jobs in Indiana

Call Center Trainer information

See Indiana salary details

$13

$23

$34

How much do call center trainer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for call center trainer in Indiana is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Call Center Trainer vs Customer Service Representative?

AspectCall Center TrainerCustomer Service Representative
Primary RoleDesigns and delivers training programs to improve agent skillsHandles customer inquiries and resolves issues
Required SkillsTraining development, communication, coachingCustomer service, communication, problem-solving
Work EnvironmentTraining rooms, call centers, online platformsCall centers, customer support centers
CertificationsCustomer service or training certifications often preferredCustomer service certifications beneficial

While both roles operate within call centers and require strong communication skills, a Call Center Trainer focuses on employee development through training programs, whereas a Customer Service Representative directly interacts with customers to address their needs. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Call Center Trainer, and why are they important?

To thrive as a Call Center Trainer, you need expertise in customer service operations, adult learning principles, and a background in training or coaching, often supported by a degree in communications or related fields. Familiarity with call center software, Learning Management Systems (LMS), and training certifications such as Certified Professional in Training Management (CPTM) is beneficial. Strong presentation, interpersonal, and motivational skills set outstanding trainers apart by fostering engagement and learning. These abilities ensure effective onboarding, skill development, and consistent service quality across call center teams.

What jobs pay 4000 a week without a degree?

A Call Center Trainer typically does not earn $4,000 a week without a degree; however, some high-paying roles like sales managers, real estate brokers, or skilled trades such as electricians and plumbers can reach or exceed that income level through experience and commissions. These jobs often require specialized skills, certifications, or extensive experience rather than formal degrees.

What Is the Job of a Call Center Trainer?

As a call center trainer, you train customer service representatives in a call center. Your responsibilities vary somewhat on the particular needs of your employer; for instance, you may create a training plan or develop a guide or manuals to help employees learn how to speak to customers. You may present existing material in a class format and provide training demonstrations to staff. Some employers expect call center trainers to assess employee performance and coach those in need of additional guidance.

How can I make 2000 a week working from home?

A call center trainer can potentially earn $2,000 or more per week by working full-time, gaining specialized skills, and possibly earning performance-based bonuses. Increasing income may also involve taking on multiple clients, offering remote training services, or developing online courses, but consistent high earnings depend on experience, demand, and effective sales of training services.

What are some common challenges faced by Call Center Trainers, and how can they be addressed?

Call Center Trainers often encounter challenges such as varying trainee skill levels, ensuring engagement during remote or in-person sessions, and keeping training materials up-to-date with evolving company protocols. To address these, trainers can assess learning styles early, incorporate interactive techniques like role-playing, and collaborate closely with operations and quality assurance teams for timely content updates. These strategies help ensure that training is effective, relevant, and supports both new hires and existing staff in delivering excellent customer service.

What does a Call Center Trainer do?

A Call Center Trainer is responsible for developing and delivering training programs to new and existing call center staff. They ensure employees are equipped with the necessary skills, knowledge, and tools to handle customer inquiries effectively and professionally. Trainers often create training materials, conduct role-playing exercises, and monitor employee performance to identify areas for improvement. Their goal is to enhance service quality, boost employee confidence, and improve overall customer satisfaction.

What does a trainer do in a call center?

A call center trainer is responsible for teaching new employees how to handle customer interactions, use call center software, and follow company policies. They develop training materials, conduct sessions, and assess trainee progress to ensure staff are prepared to meet performance standards.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 a day include specialized roles such as senior corporate trainers, executive coaches, or consultants in fields like finance, law, or technology. These positions often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with high hourly rates or project-based payments.
More about Call Center Trainer jobs
What are the most commonly searched types of Call Center Trainer jobs in Indiana? The most popular types of Call Center Trainer jobs in Indiana are:
What are popular job titles related to Call Center Trainer jobs in Indiana? For Call Center Trainer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Call Center Trainer jobs in Indiana look for? The top searched job categories for Call Center Trainer jobs in Indiana are:
What cities in Indiana are hiring for Call Center Trainer jobs? Cities in Indiana with the most Call Center Trainer job openings:
What are popular job titles related to Call Center Trainer jobs in IN? For Call Center Trainer jobs in IN, the most frequently searched job titles are:
Call Center Trainer jobs near you
Infographic showing various Call Center Trainer job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,961 per year, or $23.5 per hour.
CALL CENTER SPECIALIST-CALL CENTER

CALL CENTER SPECIALIST-CALL CENTER

Union Health

Terre Haute, IN • On-site

$16 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Union Health rating

5.6

Company rating: 5.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

801st of 890 rated healthcare providers

Job description

You belong at Union!
The Call Center Specialist plays a key role in providing the highest quality of patient care while the patient is in Union Health.
The call center department plays a crucial role in providing timely and compassionate assistance to patients, making it an appealing choice for individuals dedicated to delivering exceptional customer service and facilitating positive healthcare experiences.
Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you'll experience an inclusive environment in which you are empowered to be your best self every day.
In addition to competitive pay, Union co-workers enjoy:
  • Part-time and Full-time schedules
  • Comprehensive Benefits
  • Paid Time Off starting day one.
  • Tuition reimbursement up to $5,250 each year.
  • Career Paths
  • Success Sharing
  • 403b Retirement Employer Match.
  • Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.
How can we help? Call us at 812-238-7827 or email us at recruiting@union.health
Call Center Specialist Details
Essential Job Duties:
  • Answers incoming calls promptly and efficiently, directing them appropriately and initiating electronic notes for nursing and prescription needs.
  • Verifies patient information, schedules appointments, and assesses medical necessity.
  • Assists patients with special requirements, offers guidance, and maintains exceptional customer service.
  • Registers new patients, addresses equipment malfunctions and office supply needs, and aids in training new staff.
  • Demonstrates a commitment to exceeding expectations, attending meetings, and contributing to a well-functioning call center department.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.
As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, protected veteran or disability status.

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