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Call Center Representative Jobs in Springfield, IL

Habegger

Customer Service Representative

Springfield, IL

$17 - $22/hr

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE In this customer service position, you play ... You serve will-call customers by picking up and loading orders in an accurate and efficient manner ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Springfield, IL

$15 - $16/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Towerloan

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

You are the center to what we do. We would love to have you here! At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Springfield, IL

Call Center Representative information

See Springfield, IL salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for call center representative in Springfield, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Springfield, IL? The most popular types of Call Center Representative jobs in Springfield, IL are:
What job categories do people searching Call Center Representative jobs in Springfield, IL look for? The top searched job categories for Call Center Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Call Center Representative jobs? Cities near Springfield, IL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Springfield, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,926 per year, or $17.8 per hour.
Customer Service Representative

Customer Service Representative

Habegger

Springfield, IL

$17 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Habegger Corporation rating

6.0

Company rating: 6.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

309th of 371 rated retail wholesalers

Job description

The Habegger Corporation in Springfield, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking skills? Are you looking for an opportunity to contribute to sales growth while performing administrative duties for a successful company? If so, please read on!

This position earns a competitive wage of $17-$22/hr, depending on experience, plus opportunities to earn up to $4,000/yr in bonuses. Employees are also eligible for an annual merit increase of up to 3%, depending on corporate guidelines. We provide generous benefits, including health, dental, Aflac, a 401(k) plan with up to 5% company match, paid vacation, sick days, profit sharing, a flexible spending account, and life insurance. If this sounds like the right opportunity for you, apply today!


ABOUT THE HABEGGER CORPORATION

We are an experienced HVAC distributor that's been providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is the reason we have the success that we do, so we offer a culture of growth, great pay, and awesome benefits.


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this customer service position, you play an integral part in supporting our sales, profit, and customer service objectives. Your professional nature serves you well as you communicate with customers both over the phone and in person. Each person trusts you with their needs because you listen intently and sincerely seek personalized HVAC solutions. While serving customers in the showroom, you confidently promote sales, monthly specials, and counter specials. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness.

Behind the scenes, you perform administrative warehouse duties including, shipping, receiving, and facilities maintenance. With close attention to detail, you process and coordinate the filling of customer orders. Because you always stay up to date on company processes, policies, and procedures, you're able to perform your duties in an effective and successful manner. You enjoy that each day is a little different and find fulfillment in contributing to the company's success!


QUALIFICATIONS

  • Exceptional communication skills
  • Working knowledge of HVAC terms
  • Basic computer skills
  • Ability to regularly lift up to 100 lbs.
  • Ability to operate a forklift or be willing to be trained on it is a plus

Are you clean-cut and professional in appearance? Do you enjoy performing administrative duties? Are you a people person? If so, you might just be perfect for this position!


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 62703

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