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Freelance Insurance Call Center Jobs in Springfield, IL

Call Center

Springfield, IL · On-site

$15.25 - $19.75/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Call Center

Springfield, IL

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Call Center

Springfield, IL

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Lead, Operations

Springfield, IL · On-site

$18.22 - $26.42/hr

Review, manage, and work front desk, call center and overdue task lists in TW specific to department. * Assign and ensure bump lists/wait lists are worked daily * Review patient insurance eligibility.

Review, manage, and work front desk, call center and overdue task lists in TW specific to department. * Assign and ensure bump lists/wait lists are worked daily * Review patient insurance eligibility.

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

The Insurance Pre-Authorization Specialist I is responsible for completing prior authorizations ... Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ...

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

The Insurance Pre-Authorization Specialist I is responsible for completing prior authorizations ... Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ...

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Showing results 1-20

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Springfield, IL?

The most popular types of Insurance Call Center jobs in Springfield, IL are:

What are popular job titles related to Freelance Insurance Call Center jobs in Springfield, IL?

For Freelance Insurance Call Center jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Freelance Insurance Call Center jobs?

Cities near Springfield, IL with the most Freelance Insurance Call Center job openings:

Infographic showing various Freelance Insurance Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, IL • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts

Now Hiring: Call Center Advocate (OnSite Position)
This is NOT a remote position
Call Center Advocate Schedule
Monday-Friday: 8:00 AM - 5:00 PM (Meal Break 1hr)
Every other Saturday: 8:00 AM - 4:00 PM (Meal Break 30 min)
Closed Sundays
Call Center Advocate Job Type: Full-Time
Call Center Advocate Pay Structure: $18.00-$19.00 per hour (based on experience)

Call Center Advocate Position Overview
We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed
Even with limited experience, we will train the right person!
Call Center Advocate Key Responsibilities
Manage a high volume of incoming calls
Build strong trusting relationships with customer accounts through open and interactive communication
Provide accurate and complete information using appropriate tools and resources
Handle customer complaints, identify solutions, and follow up to ensure resolution
Accurately document customer interactions, update accounts, and maintain records
Follow all communication procedures, guidelines, and company policies
Call Center Advocate Required Skills & Qualifications
Strong phone etiquette and active listening skills
Customer-focused mindset with the ability to adapt to different personalities
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Basic computer skills
Accurate data entry skills
High school diploma or equivalent
Valid driver's license
Call Center Advocate Benefits Available At 90 Days
401(k) with profit sharing
One week of paid time off
One paid personal day every 90 days (up to four per year)
Health insurance
Dental insurance
Vision insurance
Free life insurance
Flex Spending Account or (FSA)/ Health savings account (HSA)
90-day performance evaluation with opportunity for a pay increase
Compensation: $18.00 - $19.00 per hour
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.