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Flexible Insurance Call Center Jobs in Springfield, IL

Memorial Health

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Decatur Memorial Hospital

Call Center

Springfield, IL · On-site

$15.25 - $19.75/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Memorial Health

Call Center

Springfield, IL

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Memorial Health

Call Center

Springfield, IL · On-site

$17.14 - $26.56/hr

One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. * Previous experience as a ...

Trsil

Member Services Representative

Springfield, IL · On-site

$48K - $76K/yr

Under the supervision of the Call Center Manager, the Member Services Representative is accountable ... A comprehensive knowledge of the benefits available through the Teachers' Retirement Insurance ...

Springfield Clinic

Lead, Operations

Springfield, IL · On-site

Review, manage, and work front desk, call center and overdue task lists in TW specific to department. * Assign and ensure bump lists/wait lists are worked daily * Review patient insurance eligibility.

Springfield Clinic

Lead, Operations

Springfield, IL · On-site

$18.22 - $26.42/hr

Review, manage, and work front desk, call center and overdue task lists in TW specific to department. * Assign and ensure bump lists/wait lists are worked daily * Review patient insurance eligibility.

Springfield Clinic

Lead, Operations

Springfield, IL · On-site

Review, manage, and work front desk, call center and overdue task lists in TW specific to department. * Assign and ensure bump lists/wait lists are worked daily * Review patient insurance eligibility.

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All JobsInsurance Call Center JobsFlexible Insurance Call Center JobsFlexible Insurance Call Center Jobs in Springfield, IL

Flexible Insurance Call Center information

See Springfield, IL salary details

$10

$17

$24

How much do flexible insurance call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for flexible insurance call center in Springfield, IL is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.80 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Insurance Call Center jobs in Springfield, IL? The most popular types of Insurance Call Center jobs in Springfield, IL are:
What are popular job titles related to Flexible Insurance Call Center jobs in Springfield, IL? For Flexible Insurance Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Flexible Insurance Call Center jobs in Springfield, IL look for? The top searched job categories for Flexible Insurance Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Flexible Insurance Call Center jobs? Cities near Springfield, IL with the most Flexible Insurance Call Center job openings:
Flexible Insurance Call Center jobs near you
Infographic showing various Flexible Insurance Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,491 per year, or $17.1 per hour.

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, IL • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts

Now Hiring: Call Center Advocate (OnSite Position)
This is NOT a remote position
Call Center Advocate Schedule
• Monday-Friday: 8:00 AM - 5:00 PM (Meal Break 1hr)
• Every other Saturday: 8:00 AM - 4:00 PM (Meal Break 30 min)
• Closed Sundays
Call Center Advocate Job Type: Full-Time
Call Center Advocate Pay Structure: $18.00-$19.00 per hour (based on experience)
Call Center Advocate Position Overview
We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed
Even with limited experience, we will train the right person!
Call Center Advocate Key Responsibilities
• Manage a high volume of incoming calls
• Build strong trusting relationships with customer accounts through open and interactive communication
• Provide accurate and complete information using appropriate tools and resources
• Handle customer complaints, identify solutions, and follow up to ensure resolution
• Accurately document customer interactions, update accounts, and maintain records
• Follow all communication procedures, guidelines, and company policies
Call Center Advocate Required Skills & Qualifications
• Strong phone etiquette and active listening skills
• Customer-focused mindset with the ability to adapt to different personalities
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Basic computer skills
• Accurate data entry skills
• High school diploma or equivalent
• Valid driver's license
Call Center Advocate Benefits Available At 90 Days
• 401(k) with profit sharing
• One week of paid time off
• One paid personal day every 90 days (up to four per year)
• Health insurance
• Dental insurance
• Vision insurance
• Free life insurance
• Flex Spending Account or (FSA)/ Health savings account (HSA)
• 90-day performance evaluation with opportunity for a pay increase
Compensation: $18.00 - $19.00 per hour
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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