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Temporary Navy Federal Call Center Jobs in Springfield, IL

U.S. Navy

Civil Engineer

Springfield, IL

$2.9K - $5.8K/mo

... the Navy's high-tech fleet of ships, aircraft, equipment and personnel. At the center of these ... WORK ENVIRONMENT As a Civil Engineer, you may work at Navy bases or ports of call around the globe.

U.S. Navy

Civil Engineer

Springfield, IL · On-site

$2.9K - $5.8K/mo

... the Navy's high-tech fleet of ships, aircraft, equipment and personnel. At the center of these ... WORK ENVIRONMENT As a Civil Engineer, you may work at Navy bases or ports of call around the globe.

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All JobsNavy Federal Call Center JobsTemporary Navy Federal Call Center JobsTemporary Navy Federal Call Center Jobs in Springfield, IL

Temporary Navy Federal Call Center information

See Springfield, IL salary details

$10

$17

$24

How much do temporary navy federal call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for temporary navy federal call center in Springfield, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.
What are popular job titles related to Temporary Navy Federal Call Center jobs in Springfield, IL? For Temporary Navy Federal Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Navy Federal Call Center jobs in Springfield, IL look for? The top searched job categories for Temporary Navy Federal Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Temporary Navy Federal Call Center jobs? Cities near Springfield, IL with the most Temporary Navy Federal Call Center job openings:
Temporary Navy Federal Call Center jobs near you
Infographic showing various Temporary Navy Federal Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,926 per year, or $17.8 per hour.

Medical Office Reception or Call Center (4960/4961)

Southern Illinois University School of Medicine

Springfield, IL • On-site

$15 - $18.15/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Salary: $15.00 - $18.15 Hourly
Location : Springfield, IL
Job Type: Civil Service
Job Number: Group Interview 100
Department: Multiple Specialties Available
Division: N/A
Opening Date: 07/31/2026
FLSA: Non-Exempt
Bargaining Unit: AFSCME Local 370
Shift: Days
ExemptorNon_Exempt: Non-Exempt
We recommend using the following browsers to complete the application:
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Description
Individuals in this position are typically experienced receptionists working within Patient Access departments, where they support outpatient clinics or call centers by performing a variety of essential clerical and administrative duties.
Current Vacancies:
  • Family and Community Medicine Clinic
  • Internal Medicine Clinic
  • Neurology Clinic
  • Pediatrics Clinic
  • Psychiatry Clinic
  • Surgery Clinic

Employment eligibility will be verified in accordance with applicable state and federal laws
Examples of Duties
Employees typically:
  1. perform reception/call center duties, including scheduling of patient appointments
  2. interview patients to obtain demographic information and orient them to the services, policies, and/or procedures of the facility
  3. review, look-up, update, and maintain medical records as required
  4. perform billing and cashiering duties
  5. operate data entry equipment and other auxiliary equipment
  6. establish and maintain effective public relations with patients and their families in regards to nonmedical services provided by the clinic.

Qualifications
Minimum Qualifications
1) High school graduate or equivalent
Preferred Qualifications
1)High school graduate or equivalent;AND
2) Any one, or any combination, that totals 1 year from the following:
a. work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
b. work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping; working with the public, direct patient contact, answering telephones and working with medical terminology; or
c. graduate of an accredited medical secretarial or paramedical program (such as nursing assistant, medical assistant or medical secretary)
Supplemental Information
If you require assistance, please contact the Office of Human Resources at or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.
The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.
The SIU School of Medicine Annual Security Report is available online at This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."
Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.
Pre-employment background screenings required.
Paid time off: Includes 12 paid holidays per year. Accrual rates vary based on employment type and years of service
Paid sick time: Use for personal illness, doctor visits, or if your immediate family members fall ill
Health, Dental, and Life insurance
Optional life insurance: Your spouse and dependents can enroll in State term life and university-sponsored term life insurance.
Prescription: Plan participants enrolled in any state health plan have prescription drug benefits included in the coverage.
Long-term Disability Insurance
Flexible spending accounts: Optional, IRS tax-favored program that enables you to stretch medical expenses and dependent care dollars
Voluntary retirement accounts: Optional plans include the State of Illinois Deferred Compensation Plan (457) and Tax Deferred Annuity (403b).
Tuition Waiver/Tuition Reimbursement: Continue your graduate or undergraduate education with the help of tuition waivers or tuition reimbursement
Leaves of absence: Includes FMLA and Extended Sick Leave Benefits for qualified employees
Employee Assistance Program: Access free and confidential support, including counseling services, and information during difficult times
For more information please visit

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