ZipRecruiter

Log In

2

Work From Home Call Center Representative Jobs in Springfield, IL

Whited Agency

Work from Home Sale Rep

Springfield, IL · On-site +1

We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you to make an impact from wherever you are. * Exciting Incentives & Rewards: From Jeep Wranglers to ...

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

HMG Careers

Remote Sales Rep

Springfield, IL · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Business Development

Springfield, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

next page

Showing results 1-20

All JobsCall Center Representative JobsWork From Home Call Center Representative JobsWork From Home Call Center Representative Jobs in Springfield, IL

Work From Home Call Center Representative information

See Springfield, IL salary details

$10

$17

$24

How much do work from home call center representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for work from home call center representative in Springfield, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a Work From Home Call Center Representative?

A Work From Home Call Center Representative is a customer service professional who handles calls, emails, or chats from clients or customers while working remotely, usually from their own home. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. These representatives use specialized software and communication tools to connect with customers and manage their tasks efficiently. This role requires strong communication skills, a quiet workspace, and reliable internet access. Many companies offer training and support to help remote representatives succeed.

How do Work From Home Call Center Representatives maintain effective communication and collaboration with their remote teams?

Work From Home Call Center Representatives typically use a combination of instant messaging platforms, video conferencing tools, and shared documentation to stay connected with supervisors and team members. Regular virtual team meetings and one-on-one check-ins help address questions, share updates, and reinforce company goals. Despite the remote setting, representatives are encouraged to be proactive in asking for support and participating in team discussions to foster a collaborative environment. This structure ensures that everyone remains informed and engaged, even while working independently from home.

What Does a Work From Home Call Center Representative Do?

Work from home call center representatives provide customers with a variety of support services, such as answering questions about billing and orders, providing additional information about a specific product or service, or trying to up-sell existing customers on new products. Unlike other call center representatives who work in the office, you have calls forwarded to your phone line at home to complete your tasks. As a work from home call center representative, your specific job duties may vary, depending on the company and industry. General responsibilities include answering calls, completing billing information or purchases, updating orders, and taking notes about customer concerns or complaints. When there are issues you cannot handle, you request that a supervisor or manager help the customer find a resolution.

What are the key skills and qualifications needed to thrive as a Work From Home Call Center Representative, and why are they important?

To thrive as a Work From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes specific product or service knowledge is typically required. Exceptional patience, active listening, and self-motivation help individuals excel in remote customer service roles. These skills ensure efficient issue resolution, customer satisfaction, and effective performance in a virtual environment.
More about Work From Home Call Center Representative jobs
What are popular job titles related to Work From Home Call Center Representative jobs in Springfield, IL? For Work From Home Call Center Representative jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Work From Home Call Center Representative jobs in Springfield, IL look for? The top searched job categories for Work From Home Call Center Representative jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Work From Home Call Center Representative jobs? Cities near Springfield, IL with the most Work From Home Call Center Representative job openings:
Work From Home Call Center Representative jobs near you
Infographic showing various Work From Home Call Center Representative job openings in Springfield, IL as of July 2026, with employment types broken down into 66% Full Time, 25% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,926 per year, or $17.8 per hour.

Work from Home Sale Rep

Whited Agency

Springfield, IL • On-site, Remote

Part-time

Re-posted 23 days ago

Job description

1. The Whited Agency is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
2. This is a 1099 sales position with an incredible commission structure
3. There is NO COLD CALLING, only those individuals who have requested our help will be contacted
4. Our company has a streamlined lead generation system, meaning these individuals are qualified buyers with a need for our product
What's in it for you?
1. This is a 100% commission-based business so there is NO CAP on your income
2. We have the platform (coaching, training and support) in place
3. You are IN CONTROL of your income and raises every month based on production
Who we are looking for:
We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to finally get paid what they're worth. The ideal candidate will have a strong work ethic, a willingness to be coached for improvement, and not be hesitant to invest in themselves.
What we do:
We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc.
Training:
• We already have the platform (coaching, training and support) in place, you just need to plug in
• Daily Zoom Training Calls (Mon-Fri)
• Training website for new agents
• In Person Training Bootcamps and Conference
• Direct Mentorship and Training from a Regional Manager
Qualifications:
1. Must have or be willing to obtain life insurance license
2. Be personable and have a willingness to serve your clients
3. Be willing to utilize our system
Company Description:
Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures.
Skills Required:
Leadership Developement, Active listening, Critical Thinking,Teamwork, Strong Work Ethic, Self Management, Collaberation, Problem Solving, Flexiibility, Negotiation Skills, Entrepreneurship, Interpersonal Skills, Deal Closing, Detail Oriented, Positive Attitude.

Apply