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Day Shift Expedia Call Center Jobs in Springfield, IL

Correctly log into the Call Center phone system and be available to receive telephone inquiries regarding TRS benefits at the start of the assigned work shift. Correctly log out of the Call Center ...

Lead, Operations

Springfield, IL · On-site

$18.22 - $26.42/hr

Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating ... Ability to shift work schedule/hours as business needs require. * Excellent attendance in previous ...

Serve as a role model for the Patient Concierge, PAS, and Call Center population, demonstrating ... Ability to shift work schedule/hours as business needs require. * Excellent attendance in previous ...

Join us and be part of a purpose-driven culture that makes a positive impact every day. Position Summary: The Retail Trainer supports the bank's mission by designing, delivering, and continuously ...

Join us and be part of a purpose-driven culture that makes a positive impact every day. Position Summary: The Retail Trainer supports the bank's mission by designing, delivering, and continuously ...

Join us and be part of a purpose-driven culture that makes a positive impact every day. Position Summary: The Retail Trainer supports the bank's mission by designing, delivering, and continuously ...

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Day Shift Expedia Call Center information

See Springfield, IL salary details

$14

$33

$47

How much do day shift expedia call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for day shift expedia call center in Springfield, IL is $33.87, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.64 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Expedia Call Center vs Customer Service Representative?

AspectDay Shift Expedia Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-focused, communication-driven
Industry UsageTravel and hospitality industry, specifically ExpediaVarious industries including retail, telecom, and travel
Common Search IntentJobs with specific hours, Expedia-specific rolesGeneral customer support roles across industries

The Day Shift Expedia Call Center and Customer Service Representative roles share similar credentials and work environments, both focusing on customer support. However, the Expedia role is specific to the travel industry and involves handling Expedia-related inquiries, while Customer Service Representatives work across multiple sectors. The Expedia position often requires familiarity with travel booking systems, making it more specialized.

Does Expedia have a call center?

Expedia operates a call center that handles customer service and booking inquiries. The Day Shift Expedia Call Center typically employs representatives who assist travelers via phone, chat, or email during regular daytime hours, often requiring communication skills and familiarity with booking systems.
What are the most commonly searched types of Shift Expedia Call Center jobs in Springfield, IL? The most popular types of Shift Expedia Call Center jobs in Springfield, IL are:
What are popular job titles related to Day Shift Expedia Call Center jobs in Springfield, IL? For Day Shift Expedia Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Day Shift Expedia Call Center jobs? Cities near Springfield, IL with the most Day Shift Expedia Call Center job openings:
Infographic showing various Day Shift Expedia Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,459 per year, or $33.9 per hour.

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, IL • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts

Now Hiring: Call Center Advocate (On‑Site Position)
This is NOT a remote position
Call Center Advocate Schedule
·         Monday–Friday: 8:00 AM – 5:00 PM (Meal Break 1hr)
·         Every other Saturday: 8:00 AM – 4:00 PM (Meal Break 30 min)
·         Closed Sundays
Call Center Advocate Job Type: Full-Time
 Call Center Advocate Pay Structure: $18.00–$19.00 per hour (based on experience)

Call Center Advocate Position Overview
We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience.
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed.
Even with limited experience, we will train the right person!
Call Center Advocate Key Responsibilities
·         Manage a high volume of incoming calls
·         Build strong trusting relationships with customer accounts through open and interactive communication
·         Provide accurate and complete information using appropriate tools and resources
·         Handle customer complaints, identify solutions, and follow up to ensure resolution
·         Accurately document customer interactions, update accounts, and maintain records
·         Follow all communication procedures, guidelines, and company policies
Call Center Advocate Required Skills & Qualifications
·         Strong phone etiquette and active listening skills
·         Customer-focused mindset with the ability to adapt to different personalities
·         Excellent verbal and written communication skills
·         Ability to multi-task, prioritize, and manage time effectively
·         Basic computer skills
·         Accurate data entry skills
·         High school diploma or equivalent
·         Valid driver’s license
 
Call Center Advocate Benefits Available At 90 Days
·         401(k) with profit sharing
·         One week of paid time off
·         One paid personal day every 90 days (up to four per year)
·         Health insurance
·         Dental insurance
·         Vision insurance
·         Free life insurance
·         Flex Spending Account or (FSA)/ Health savings account (HSA)
·         90-day performance evaluation with opportunity for a pay increase