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Day Shift Expedia Call Center Jobs in Springfield, IL

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Day Shift Expedia Call Center information

See Springfield, IL salary details

$14

$33

$47

How much do day shift expedia call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for day shift expedia call center in Springfield, IL is $33.87, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $42.64 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Expedia Call Center vs Customer Service Representative?

AspectDay Shift Expedia Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-focused, communication-driven
Industry UsageTravel and hospitality industry, specifically ExpediaVarious industries including retail, telecom, and travel
Common Search IntentJobs with specific hours, Expedia-specific rolesGeneral customer support roles across industries

The Day Shift Expedia Call Center and Customer Service Representative roles share similar credentials and work environments, both focusing on customer support. However, the Expedia role is specific to the travel industry and involves handling Expedia-related inquiries, while Customer Service Representatives work across multiple sectors. The Expedia position often requires familiarity with travel booking systems, making it more specialized.

Does Expedia have a call center?

Expedia operates a call center that handles customer service and booking inquiries. The Day Shift Expedia Call Center typically employs representatives who assist travelers via phone, chat, or email during regular daytime hours, often requiring communication skills and familiarity with booking systems.
What are the most commonly searched types of Shift Expedia Call Center jobs in Springfield, IL? The most popular types of Shift Expedia Call Center jobs in Springfield, IL are:
What are popular job titles related to Day Shift Expedia Call Center jobs in Springfield, IL? For Day Shift Expedia Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Day Shift Expedia Call Center jobs in Springfield, IL look for? The top searched job categories for Day Shift Expedia Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Day Shift Expedia Call Center jobs? Cities near Springfield, IL with the most Day Shift Expedia Call Center job openings:
Day Shift Expedia Call Center jobs near you
Infographic showing various Day Shift Expedia Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,459 per year, or $33.9 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply