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Call Center Representative Jobs in Decatur, IL (NOW HIRING)

Memorial Health

SWITCHBOARD OPERATOR

Decatur, IL · On-site

$16.50 - $24.82/hr

Experience in telephone operations, communications, Call Center, customer service or related ... The intent of this is to provide a representative summary of the major duties and responsibilities ...

Memorial Health

SWITCHBOARD OPERATOR

Decatur, IL

$16.50 - $24.82/hr

Experience in telephone operations, communications, Call Center, customer service or related ... The intent of this is to provide a representative summary of the major duties and responsibilities ...

Memorial Health

SWITCHBOARD OPERATOR

Decatur, IL

$16.50 - $24.82/hr

Experience in telephone operations, communications, Call Center, customer service or related ... The intent of this is to provide a representative summary of the major duties and responsibilities ...

Aspen Dental

Dentist - DDS / DMD

Forsyth, IL

$300K/yr

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Dentist - DDS / DMD

Forsyth, IL · On-site

$300K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Dentist - DDS / DMD

Forsyth, IL

$300K/yr

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Forsyth, IL · On-site

$1.2K/day

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Forsyth, IL

$1.2K/day

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Forsyth, IL

$1.2K/day

... call center, learning and development, plus so much more    *Source: ADA Health Policy ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

RNR Tire Express

Collection Specialist

Decatur, IL

$18 - $24.25/hr

Customer service, sales, call center, or collections experience in a retail environment preferred ... Customer Service, Sales Representative, Sales Associate, Account Representative, Collection ...

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Call Center Representative information

See Decatur, IL salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for call center representative in Decatur, IL is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, IL? The most popular types of Call Center Representative jobs in Decatur, IL are:
What are popular job titles related to Call Center Representative jobs in Decatur, IL? For Call Center Representative jobs in Decatur, IL, the most frequently searched job titles are:
What cities near Decatur, IL are hiring for Call Center Representative jobs? Cities near Decatur, IL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, IL as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $36,138 per year, or $17.4 per hour.
Inside Sales Representative

Inside Sales Representative

Express Employment

Decatur, IL • On-site

$15/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Inside Sales Representative | 8AM – 5PM | Monday – Friday | $17.00/hr

This Decatur based company is the largest independent provider of repair service and parts for floor cleaning equipment and has a need for an Inside Sales Representative.

Qualifications for Inside Sales Representative

  • Inside sales experience in a quota driven environment
  • Outbound call center experience needed
  • Microsoft Office proficiency
  • Typing speed 45 wpm or above with accuracy
  • Outgoing telephone personality

Job Responsibilities for Inside Sales Representative

  • Contact prospective clients by telephone
  • Cold call prospects
  • Call current clients to maintain and build relationships
  • Explain product and services provided
  • Obtain other client representatives for future contact

This position is a long-term and the company offers great benefits. These include major medical insurance, paid holidays, paid vacation, and 401K.

About Express Employment Professionals

  • Serving over 400 client companies in Macon and Dewitt counties since 2005
  • Express was voted Best of Staffing in the Herald & Review Readers’ Choice Awards
  • Applicants never pay a fee
  • Benefits available include: holiday pay, medical insurance, dental insurance, 401K
  • One application for multiple positions

Phone: (217) 872-7400

Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people.

#2238OS

Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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