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Call Center Representative Jobs in Decatur, IL (NOW HIRING)

RNR Tire Express

Collection Specialist

Decatur, IL · On-site

$17 - $18/hr

Customer service, sales, call center, or collections experience in a retail environment preferred ... Customer Service, Sales Representative, Sales Associate, Account Representative, Collection ...

ADM

Sales Representative - Decatur, IL

Decatur, IL

$51K - $96K/yr

Prospect and call potential customers.Responsible for closing deals and achieving customer ... Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym ...

Domino's

Customer Service Rep

Monticello, IL · On-site

$14/hr

Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and have fun! This is more than taking orders, making food, and doing chores. You will give people the day off from ...

GFI Digital

Sales Representative

Decatur, IL · On-site

$49K - $70K/yr

Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

Circle K

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Clinton, IL · On-site

$16.50 - $22.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Decatur, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Decatur, IL

Call Center Representative information

See Decatur, IL salary details

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How much do call center representative jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for call center representative in Decatur, IL is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, IL? The most popular types of Call Center Representative jobs in Decatur, IL are:
What are popular job titles related to Call Center Representative jobs in Decatur, IL? For Call Center Representative jobs in Decatur, IL, the most frequently searched job titles are:
What cities near Decatur, IL are hiring for Call Center Representative jobs? Cities near Decatur, IL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, IL as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $36,138 per year, or $17.4 per hour.
Collection Specialist

Collection Specialist

RNR Tire Express

Decatur, IL • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

RNR Tire Express rating

5.0

Company rating: 5.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

601st of 728 rated retailers

Job description

COLLECTION SPECIALIST (Customer Service / Collections)
RNR Tire Express - Midwest is proud to provide our customers with affordable wheels and tires. Our customers choose us for our unmatched service, large in-stock inventory, flexibility, pre-approval, extra services, and convenient locations.
We're a trusted solution for customers looking for new or pre-owned products from today's top brands, and after a decade of service thousands of happy clients, we're looking for a client retention specialist to help us get to the next level.
As a client retention specialist, your impact is two-fold. For the team, your goal is to help the store hit goals for sales and retention. For our clients, your role is to help them get to ownership by providing best in class service when helping them find the right products and solutions that meet their needs and are within budget.
Benefits Package:
We're dedicated to ensuring our employees achieve their career goals. We're committed to the success of our team members and offer opportunities for both personal and professional growth.
The pay range we're offering is competitive and includes opportunities for you to maximize your earning potential through bonuses (monthly), certified training / professional development programs, and other performance incentives.
Our client retention specialists do a lot for us, which is why we give so much in return. We offer multiple affordable medical plans to choose from, dental, vision, life / accidental death / dismemberment policy options, voluntary life, voluntary disability, accident insurance, critical illness insurance, tuition reimbursement, fitness benefit, and a 401(k) (with company match).
We'll also shower you with perks, including:
  • Attire: Our online store has lots of affordable RNR Gear to keep you in style and professional without breaking the bank.
  • Employee Purchase Program: Out of this world savings on products and services at any of our RNR or Rent One (furniture / appliances) locations.
  • On-The-Job and Professional Development Training Programs: We like to meet employees where they're at, then help them build a career they can be proud of while doing the type of work that they love. Regardless of where you are in your career, we have programs that will take you to the next level.

Job Requirements:
  • Previous rent-to-own experience is desirable, but not necessary. We train!
  • Customer service, sales, call center, or collections experience in a retail environment preferred, but not required. We train!
  • Must have a valid driver's license and maintain a driving record that complies with organizational standards.

Job Responsibilities:
  • Contact clients via phone and serve as the primary contact between the client and the company.
  • Set daily collection goals and verify and maintain accuracy of customer information.
  • Reviewing sales rental orders for compliance and approval.
  • Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help get them to ownership.
  • Act as a customer liaison who resells the benefits for a timely rental / lease agreement renewal payments.
  • Assist other co-workers in the store during times of peak activity, absences, and planned time off.

At RNR Tire Express - Midwest, EVERYONE is important
- our clients, our communities and our co-workers.
  • We're especially dedicated to helping our employees achieve their aspirations, and we continue to cultivate a workplace culture rich with opportunities for professional and personal growth.
  • A healthy work-life balance isn't just possible at RNR Tire Express - Midwest, it's promised. Working with us is a great job but an even better career!

Why Should You Apply?
Our Schedule
Closed Sundays, close on Saturday at 5 p.m. and close on weekdays at 6 p.m.
Career Track
We'd love to help you write your success story and provide you with all the resources necessary to take your skillsets to the next level.
Affordable and
Comprehensive Benefits Package
Medical, dental, vision and life insurance programs as well as life insurance, short/long term disability, critical illness and accident coverage. Not to mention paid time off like holidays and vacation!
Certified Training
Structured on-the-job training that includes a 12-day remote training class for every new hire. There are also five types of certifications offered all designed to guide our employees to the top!
401K
Invest in your future by participating in our 401k program. Rent One will match 30% of your first 5% and 40% of your next 5%!
Reimbursement for
Education & Gym
Memberships
Receive up to $200 for any work-related education classes you wish to take outside of Rent One. We'll also reimburse up to $200 per year for gym memberships whether it's a traditional gym, kickboxing, CrossFit, or another fitness facility.
Alternative Job Titles: Customer Service, Sales Representative, Sales Associate, Account Representative, Collection Specialist, Cashier/Clerk, Retail
Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.

What RNR Tire Express employees say

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