ZipRecruiter

Log In

1

Call Center Representative Jobs in Decatur, IL (NOW HIRING)

Sunbelt Rentals

Outside Sales Representative

Decatur, IL · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... your profit center specializes in. You will do this by developing your assigned territory ...

Consociate Health

Customer Care Supervisor

Decatur, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center operations, ensuring exceptional customer service and the overall success of the department. The Customer Care Supervisor's focus is supervising a team of customer service representatives ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

Memorial Health

Insurance Pre-Auth Spec I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Experience with or working knowledge of call center processes preferred. Knowledge, Skills, and ... Payers and insurance representatives * Internal departments and leadership * Ability to educate ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

ADM

Sales Representative - Decatur, IL

Decatur, IL

$51K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prospect and call potential customers.Responsible for closing deals and achieving customer ... Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym ...

Domino's

Customer Service Rep

Monticello, IL · On-site

$14/hr

Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and have fun! This is more than taking orders, making food, and doing chores. You will give people the day off from ...

Domino's Pizza

Customer Service Rep

Monticello, IL · On-site

$14/hr

Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and have fun! This is more than taking orders, making food, and doing chores. You will give people the day off from ...

GFI Digital

Sales Representative

Decatur, IL · On-site

$49K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

GFI Digital

Sales Representative

Decatur, IL · On-site

$49K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join the Sales Team at GFI Digital Build a Career Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or ...

previous pagenext page

Showing results 21-40

All JobsCall Center Representative JobsCall Center Representative Jobs in Decatur, IL

Call Center Representative information

See Decatur, IL salary details

$10

$17

$24

How much do call center representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center representative in Decatur, IL is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Decatur, IL?

The most popular types of Call Center Representative jobs in Decatur, IL are:

What are popular job titles related to Call Center Representative jobs in Decatur, IL?

For Call Center Representative jobs in Decatur, IL, the most frequently searched job titles are:

What cities near Decatur, IL are hiring for Call Center Representative jobs?

Cities near Decatur, IL with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,138 per year, or $17.4 per hour.

Outside Sales Representative

Sunbelt Rentals

Decatur, IL • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Sunbelt Rentals rating

7.6

Company rating: 7.6 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

97th of 173 rated vehicle equipment hire

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Outside Sales Representative
Are you seeking an entrepreneurial, empowering workplace that allows you to:
Leverage your cold-calling & closing skills to expand an existing portfolio within a high demand market
Develop skills to grow your career as part of a sales or operational management career track
Work with an incredible team of people that takes the extra step and make it happen for the customer
Sunbelt Rentals--the fastest growing rental business in North America--is seekingan Outside Sales Representative. As an Outside Sales Representative, you will be responsible for generating profitable business from the range of equipment that your profit center specializes in. You will do this by developing your assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity.
Education or experience that prepares you for success:
4-year college degree in related field with at least 1 year of related experience OR 3-4 years of related sales experience
Valid driver's license and acceptable driving record
21 years of age
Knowledge/Skills/Abilities you may rely on
Strong project management, new business development and customer retention skills
Effective communication and negotiation skills
Solid computer skills
Knowledge of ground protection, construction or specialty industrial equipment preferred
Bilingual (Spanish) may be preferred in some locations
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training

Base Pay Range: $40,000.00 - 50,000.00

Total compensation package includes base pay, company vehicle, and robust commission plan.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental and Vision plans

  • 401(k) Match

  • Volunteer time off

  • Short-term and long-term disability

  • Accident, Life and Travel insurance, as well as flexible spending

  • Tuition Reimbursement Options

  • Employee Assistance Program (EAP)

  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

  • 12-25 vacation days depending on years of service

  • 5 sick days

  • 6 holidays

  • 2 half day holidays

  • 2 floating holidays

  • 1 inclusion day

  • 1 volunteer day


Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

What Sunbelt Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sunbelt Rentals logo

About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983

View All Sunbelt Rentals Jobs

Apply