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Call Center Representative Jobs in Decatur, IL (NOW HIRING)

AHW LLC

Sales Representative - Large Ag

Clinton, IL · On-site

$65K - $130K/yr

Represent AHW as a product expert for complete goods marketed by the company. * Promote features ... Work with Sales Manager to develop targeted call lists. * Plan sales calls on a weekly basis as ...

AHW LLC

Sales Representative - Large Ag

Clinton, IL · On-site

$65K - $130K/yr

Represent AHW as a product expert for complete goods marketed by the company. * Promote features ... Work with Sales Manager to develop targeted call lists. * Plan sales calls on a weekly basis as ...

AHW LLC

Sales Representative - Large Ag

Clinton, IL

$65K - $130K/yr

Represent AHW as a product expert for complete goods marketed by the company. * Promote features ... Work with Sales Manager to develop targeted call lists. * Plan sales calls on a weekly basis as ...

U-Haul

Customer Service Representative

Decatur, IL

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL · On-site

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Decatur, IL

$15 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Domino's

Customer Service Rep

Monticello, IL · On-site

$14/hr

Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and have fun! This is more than taking orders, making food, and doing chores. You will give people the day off from ...

Domino's Pizza

Customer Service Rep

Monticello, IL · On-site

$14/hr

Representing our Brand of Domino's and Emersonmaker, Inc. Our motto is work smart and have fun! This is more than taking orders, making food, and doing chores. You will give people the day off from ...

Circle K

Customer Service Representative

Monticello, IL · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Forsyth, IL

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCall Center Representative JobsCall Center Representative Jobs in Decatur, IL

Call Center Representative information

See Decatur, IL salary details

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How much do call center representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for call center representative in Decatur, IL is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Decatur, IL? The most popular types of Call Center Representative jobs in Decatur, IL are:
What are popular job titles related to Call Center Representative jobs in Decatur, IL? For Call Center Representative jobs in Decatur, IL, the most frequently searched job titles are:
What cities near Decatur, IL are hiring for Call Center Representative jobs? Cities near Decatur, IL with the most Call Center Representative job openings:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Decatur, IL as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $36,138 per year, or $17.4 per hour.
Sales Representative - Large Ag

Sales Representative - Large Ag

AHW LLC

Clinton, IL • On-site

$65K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description:

Sells new and used agricultural, turf and CCE equipment to new and existing customers.


Responsibilities:

Represent AHW as a product expert for complete goods marketed by the company.

  • Promote features, benefits and value of products offered by AHW.
  • Conduct equipment field demonstrations for new and used equipment.
  • Maintain knowledge of financing options for new and used goods.
  • Attend applicable sales training events and seminars.
  • Maintain knowledge of competitive activity and products.

Work with Retail Location Manager & Sales Manager to increase Velocity to Market.

  • Assist with making new & used equipment deliveries.
  • Assist with picking up trade-in equipment from the customer and bring to store location.
  • Assist with cleaning and detailing new & used equipment that you have sold, as needed.
  • Assist with maintaining a professional equipment display on lot and in showroom.
  • Assist with customer events and trade shows, if applicable.
  • Prepare high quality traded for equipment profiles with high quality profile pictures.
  • Always collect for sold equipment prior to delivery.

Develop and maintain a high-level working knowledge of all precision agriculture components and initiatives.

  • Increase Precision Ag knowledge of product & engagement with customers.
  • Work with customers to increase Precision Ag Engagement Score in all categories including Engaged Acres Breadth, Engaged Acres Depth, Highly Engaged Acres, Technology Adoption, and Technology Utilization.

Promote AHW’s complete goods products for sale to customers in a defined sales area.

  • Work with Sales Manager to develop targeted call lists.
  • Plan sales calls on a weekly basis as directed by the Sales Manager.
  • Use CRM tool to document all sales call activity.
  • Build and maintain relationships with customers in the area of responsibility.

Learn and follow AHW sales paperwork and documentation processes.

Maintain assigned company vehicles and equipment.

Maintain a safe working environment and always adhere to company safety program.

Perform other duties as assigned.

Requirements:

Experience, Education, Skills, and Knowledge:

  • 1+ years equipment sales experience.
  • Knowledge of agricultural or turf equipment and farming or operational practices preferred.
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions.
  • Ability to work flexible hours.
  • Excellent customer relationship skills.
  • Ability to analyze and interpret basic sales reports.
  • Bachelor’s Degree or equivalent work experience.


The pay range for this position is $65,000 - $130,000 annually. The base pay offered will be determined in good faith and takes into account internal equity, as well as job-related factors such as the candidate's knowledge, skills, experience, and qualifications. This position is eligible for performance-based bonuses and additional financial growth opportunities.


Benefits: We offer a competitive compensation and benefits package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training opportunities. This position is also eligible for participation in the company vehicle reimbursement program.

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