ZipRecruiter

Log In

1

Call Center Representative Jobs in Washington (NOW HIRING)

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and ...

next page

Showing results 1-20

All JobsCall Center Representative JobsCall Center Representative Jobs in Washington

Call Center Representative information

See Washington salary details

$12

$20

$28

How much do call center representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for call center representative in Washington is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Washington? The most popular types of Call Center Representative jobs in Washington are:
What are popular job titles related to Call Center Representative jobs in Washington? For Call Center Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Washington look for? The top searched job categories for Call Center Representative jobs in Washington are:
What cities in Washington are hiring for Call Center Representative jobs? Cities in Washington with the most Call Center Representative job openings:
What are popular job titles related to Call Center Representative jobs in WA? For Call Center Representative jobs in WA, the most frequently searched job titles are:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Washington as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.
Call Center Representative

Call Center Representative

Randstad

Rockville, MD • Hybrid

$23 - $24/hr

Full-time

Posted 10 days ago

Job description

IMMEDIATE NEED!Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire)

Full Time Must be flexible to work an 8 hour Shift Between 8am EST and 8pm EST

4 year degree requiredEquipment is provided, Free Parking, Building has a Cafe and Gym on-site.

salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

Support Center Representative (Call Center)

Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire)

Full Time Must be flexible to work an 8 hour Shift Between 8am EST and 8pm EST

4 year degree required

  • Respond to customer requests for information regarding FINRA, FINRA Regulation, and its members by utilizing various corporate applications: Web CRD/IARD, Proctor, OASIS and appropriate web sites.
  • Provide functional and navigational support.
  • Provide pending and approved member firms with assistance in form and registration processing.
  • Process information requests and route calls to the appropriate department or individual.
  • Log cases in CRM application (CRIS) and ensure resolution within the allotted timeframe.
  • Provide support to internal and external customers with regard to the enterprise-wide security feature associated with most corporate applications.
  • Provide non-registered representatives with assistance regarding Form U4 / U5 filing information and two-year license registration questions.
The essential functions of this role include:
  • working in a smoke free environment

    • Skills
  • Call Center
  • Call Center Support
  • Telephone Etiquette
  • Active Listening
  • Basic Computer Skills
  • Basic Software Skills
  • Typing Skills

    • Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.