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Entry Level Call Center Representative Jobs in Washington

Sparkbit 360

Call Center Representative

Washington, DC · On-site

$16 - $26/hr

We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic customer service team. In this role, you will be the primary point of contact for our valued customers ...

New

ASCENSUS

Call Center Representative

Washington, DC · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

New

Renuity

Call Center Representative

Landover, MD · On-site

$16 - $20/hr

Call Center Representative - $50,000-$80,000! Landover, MD Closet America , a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful ...

Renuity

Call Center Representative

Landover, MD · On-site

$16 - $20/hr

Call Center Representative - $50,000-$80,000! Landover, MD Closet America , a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful ...

ROCS Grad Staffing

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

Collaborate with internal teams and vendors to resolve issues efficiently Requirements of the Customer Service Representative: * 1+ year of previous call center experience * Strong communication and ...

CABA CONTRACTORS INC

Call center Representative

Washington, DC · On-site

$18 - $22.50/hr

As a Call Center Customer Service Representative (Technical Support), you will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell.

CABA CONTRACTORS INC

Call center Representative

Washington, DC · On-site

$18 - $22.50/hr

As a Call Center Customer Service Representative (Technical Support), you will play a pivotal role in the continued stability and growth of our organization by living our motto: Serve, Solve and Sell.

Nonprofit Healthcare Management

Be Seen First

Call Center Representative

Rockville, MD · On-site

$24 - $30/hr

Collaborate with internal teams and vendors to resolve issues efficiently Requirements: * 1+ year of previous call center experience * Strong communication and problem-solving skills * Ability to ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level call center representative in Washington is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.78 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Washington?

The most popular types of Call Center Representative jobs in Washington are:

What are popular job titles related to Entry Level Call Center Representative jobs in Washington?

For Entry Level Call Center Representative jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Washington look for?

The top searched job categories for Entry Level Call Center Representative jobs in Washington are:

What cities in Washington are hiring for Entry Level Call Center Representative jobs?

Cities in Washington with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,197 per year, or $20.3 per hour.

Contact Center Representative (Call Center experience required)

TriSource Staffing Solutions

Rockville, MD • On-site

$25 - $30/hr

Temporary

Posted 21 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Location: Rockville, in office Monday through Friday

Pay: $25-30 per hour

Contract Duration: September 2026 - April 2027


Contact Center Representative (Call Center experience required)

We are seeking a highly motivated and professional Contact Center Representative to join our dynamic financial services team. In this role, you will serve as the primary point of contact for clients, providing exceptional customer service while managing inquiries related to banking, financial products, and account information. The ideal candidate will possess strong communication skills and technical proficiency.


Duties:

  • Handle inbound and outbound calls with professionalism, clarity, and a customer-centric approach to address client inquiries regarding banking services, financial products, and account status.
  • Conduct data entry with precision to update client records, transaction details, and account information in accordance with company policies.
  • Assist clients in navigating digital banking platforms and troubleshoot technical issues effectively.
  • Identify potential fraud activities by monitoring transactions and communicating suspicious activity according to established protocols.
  • Promote financial products and services tailored to client needs while adhering to regulatory compliance guidelines.
  • Maintain detailed documentation of interactions, transactions, and resolutions within the customer relationship management system.
  • Collaborate with team members across departments to resolve complex client issues efficiently.
  • Stay informed about industry knowledge of financial regulations and banking compliance requirements to ensure accurate communication.
  • Utilize Microsoft Office tools for reporting, documentation, and correspondence as needed.
  • Demonstrate multilingual or bilingual capabilities when assisting diverse clients to enhance service accessibility.


Requirements:

  • Minimum 2+ years of call center experience is required; high volume call center experience preferred
  • Proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
  • Excellent communication skills in English; multilingual or bilingual abilities are highly desirable.
  • Experience with data entry accuracy and typing speed to manage high-volume interactions efficiently.
  • Ability to handle sensitive information discreetly while maintaining confidentiality standards.
  • Technical proficiency in using customer service software systems